IT Service Management
1,586 open positions
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Service Desk Specialist - Tieto Banktech (m/f/d) TietoPune, in 1mo Execute incident management processes to resolve service interruptions and manage customer requests for banking clients in Nordics and UK.
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NOC Engineer MksinstIndia Gurgaon 1mo Advanced troubleshooting and resolution for escalated incidents to ensure service restoration within SLA.
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IT Operations Analyst I SabreBengaluru, Karnataka, India 1mo First responder for Sabre's global infrastructure and technology platforms, monitoring and mitigating incidents to support over 85,000 transactions per second.
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Configuration Manager, Enterprise Technology Operations RyanHyderabad IN - Block A 1mo Design, implement, and sustain the enterprise Configuration Management operating model to ensure the CMDB is complete, accurate, and trusted across the organization.
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Technical Escalation Project Manager BlackbaudHyderabad - India (Skytech) 1mo Central coordination hub for high-severity technical escalations, ensuring clear communication and aligned execution across cross-functional teams to resolve critical incidents.
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IT Service Manager (m/w/d)↗ VerkehrsbueroVienna, Vienna, Austria 1mo Manage the operation, development, and optimization of the central online portal ruefa.at for the VERKEHRSBUERO tourism group.
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IT Asset Management (HAM) DxctechnologyEGY - C - CAIRO 1mo Maintain accurate inventory and lifecycle tracking of IT hardware assets including desktops, laptops, servers, and networking equipment.
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Operations & Service Management Lead Approach ConsultingAustralian Capital Territory 1mo Lead technology operations, service management, and continual improvement for a research and investment organization supporting Australia's grains sector.
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Lead Consultant-Stakeholder Management XPT Software Australia PtyMelbourne, Victoria 1mo Lead Service Integration & Service Delivery for mission-critical, high-availability services in regulated enterprise environments, overseeing multi-vendor SIAM teams and ensuring operational excellence.
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Especialista de Delivery - Operação e Hypercare YandehSão Paulo, Estado de São Paulo 1mo Managing the hypercare phase of a large-scale platform implementation, ensuring operational stability, resolving incidents, and facilitating the transition to normal operations after go-live.
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Public Safety Incident and Service Delivery Manager City-Of-New-YorkBrooklyn, NY, us 1mo Manage operations for a team of front-line technical staff providing 24x7x365 end-to-end support for 911 production infrastructure services.
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Manager - Automation EnsonoPune, India 1mo Lead a multidisciplinary team to build automation capabilities that improve service reliability, reduce manual effort, and accelerate incident resolution across client and company infrastructure.
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Senior Problem Management Analyst - contract until Dec 2027 Reserve Bank of AustraliaSydney, New South Wales 1mo Drive service stability and reduce repeat incidents by managing the end-to-end Problem Management lifecycle and implementing corrective actions.
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Head of Vendor & Licence Management (w|m|d) ADAC IT Service GmbHMünchen, BAYERN 1mo Leading a team of six to build a holistic Software Asset & License Management (SAM) framework and govern external IT providers.
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Support N2 Multimédia AltenFes, Fez-Meknès, ma 1mo Coordinate incident resolution within SLA, manage the incident knowledge base, and ensure overall service quality and availability.
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Service Delivery Manager - Global Operations Center (Maternity cover) Louis-Dreyfus-CompanySofia, NULL, bg 1mo Leading Level 1 IT Operations and Service Management activities to ensure 24x7 monitoring and event management across global cloud, on-premises, and application environments.
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IT Service Management Lead MCRIVic, Victoria $114k–$123k1mo Lead the continual improvement of IT service delivery by implementing ITIL-aligned processes and ensuring technology services are reliable and efficient.
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Service Operations Lead - The Star Sydney The Star SydneySydney, New South Wales 1mo Lead and manage IT Service Operations for a 24x7 environment, ensuring business continuity, customer experience, and operational excellence across Field Service, Application Support, and Service Desk functions.
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ServiceNow ITOM WiproMelbourne, Victoria 1mo Resolve priority incident tickets and service requests while contributing to incident analysis and change request preparation.
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Managed Services Technical Lead ENTAG GroupRemote 1mo Provide senior technical leadership across the customer lifecycle for ICT services, connecting customers, technical teams, and account management to drive reliable and secure services.
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Services Supervisor InsightPasig,Philippines 1mo Oversees a globally located team of L1-L2 technicians managing IT incidents for Managed Service clients, specifically within the Canada portfolio.
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IT Operations Manager Softwareentwicklung (m/w/d) Bertrandt AGDitzingen, BADEN_WUERTTEMBERG 1mo Managing IT service offerings, requirements, and continuous improvement for the Engineering services business.
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Teamleitung Servicedesk (w/m/d) (Entgeltgruppe 13 - TV EntgO-DRV) Deutsche Rentenversicherung Hessen Abt. Personal und VerwaltungFrankfurt am Main, HESSEN €59k1mo Leading the IT Service Desk as the central Single Point of Contact to ensure stable, compliant IT support operations and business continuity.
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Enterprise Operations Center Specialist, Washington, MO Mercy HealthWashington, Missouri 1mo Monitor network, applications, and infrastructure; troubleshoot high-priority events; coordinate outage management; and monitor weather conditions for a healthcare ministry.
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Service Delivery Manager (m/w/d) Fink IT-Solutions GmbH & Co. KGRemote 1mo Responsible for steering and continuous development of Service and Application Management services in the SAP and IT environment, acting as the central interface between customers, internal consulting/AMS groups, and management.
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IT Incident Manager RaymondjamesSaint Petersburg, Florida - United States 1mo Lead recovery of services during technology disruptions and outages across key platforms and applications.
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IT Service Performance Analyst AggrekoGlasgow, GB 1mo Strengthen global IT operations by evaluating processes, driving automation, and implementing continuous improvement initiatives within IT Service Management.
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ITSM Operations Lead AlteraBengaluru, Karnataka, India 1mo Lead operational efficiency, governance, and strategy of the IT Service Management ecosystem, driving ITIL best practices across Incident, Problem, Change, and Configuration Management.
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(Senior) Development Partner, Customer Innovation [1-Year Contract]↗ Enterprise SingaporeSingapore, Singapore 1mo Design and document end-to-end helpdesk workflows, SOPs, and incident response procedures for a new digital platform serving Singapore enterprises.
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AVP/VP, Problem Management Specialist, SRE & Governance, Group Technology DbsSingapore - East 1mo Lead rapid recovery of high-priority incidents, drive problem management lifecycle with root-cause analysis, and oversee event management to ensure banking service stability.
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Abteilungsleitung ITSC-Incidentmanagement (m/w/d) Finanz Informatik GmbH & Co. KGHannover, NIEDERSACHSEN 1mo Lead the ITSC Incident Management department, ensuring contract-compliant incident handling, managing third-party service providers, and driving proactive improvement and escalation management for banking clients.
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Sr. IT Project & Program Manager, Asset Management PinterestSan Francisco $110k1mo Manage Pinterest's IT vendor and asset management operations, optimizing service delivery, costs, and compliance for global IT support.
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IT Operations Specialist Bulls MediaTiranë, AL 1mo Maintain and reconcile IT asset inventory, track software licenses and SaaS/AI platform usage, and identify cost-saving opportunities through data analysis and automation.
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Team Leader – Manager Opérationnel(le) - Roanne Sopra-SteriaRemote 1mo Operational manager responsible for leading a technical team, ensuring service delivery, and managing resources to meet client SLAs.
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IT Lead Infrastructure & Operations PepsiCoLahore, Pakistan 1mo Interface with Business/Market teams to manage IT Infrastructure operational availability and restoration of all IT services (Network, Compute, Workplace, Field services) for the Pakistan region.
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Senior IT Support Specialist CumminsBrisbane, Queensland 1mo Deliver advanced IT and Manufacturing IT (MFG IT) operational support, ensuring system availability, efficiency, and reliability across corporate and manufacturing locations.
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EL1 Technical Specialist Softtest pays ptyBrisbane, Queensland 1mo Manage IT service management (ESM) operations and incidents using enterprise tools.
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IT Service Delivery Manager ExplorersSouthbank, Victoria 1mo Own the reliable and secure delivery of IT services across a network of 21+ early learning centres and the corporate Support Office.
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Head of MSP Bluebird RecruitmentSydney, New South Wales 1mo Owns the commercial and operational performance of the managed services portfolio, overseeing IT management, infrastructure, and end-user support to protect and expand recurring revenue.
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IT Help Desk Team Leader The-Missing-LinkNorth Sydney, New South Wales 1mo Lead a Service Desk team to deliver exceptional client experiences, manage operations, and provide hands-on Level 2 technical support.
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Senior Application Support Analyst | Sydney DatacomSydney, New South Wales 1mo Ensure optimal operation and maintenance of critical business applications across multiple managed clients, providing 2nd and 3rd level support and managing incidents and problems.
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Manager - Support & Managed Services Professional Search GroupPort Melbourne, Victoria $150k1mo Lead support team and serve as senior technical escalation point for mission-critical technology in healthcare and other sectors.
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Service Desk Manager CreditCorpSydney, New South Wales 1mo Lead the transformation of a global IT Service Desk, driving AI-enabled service delivery, automation, and exceptional employee experiences.
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Manager - Service Support - IT Dp-WorldSydney, New South Wales 1mo Oversee end-user support services performance and continuous improvement across Oceania, ensuring smooth service delivery and user experience.
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Service Delivery Manager Acquire IntelligenceMelbourne, Victoria 1mo Manage global ICT on-site support teams and coordinate resources to deliver project outcomes and maintain service standards for clients.
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Systems Analyst - Full Time Australian Paralegal Services PtyNewtown, Victoria A$85k1mo Analyze business and technology requirements, evaluate existing IT systems, identify operational issues, and develop practical technology solutions for client environments.
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Group Senior Helpdesk Analyst ProudsSummer Hill, New South Wales 1mo Managing second-level IT support, infrastructure maintenance, and server operations for a large retail group across Australia and New Zealand.
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