Technical Services Manager
Core
Lead technical operations and support for a hospital network, ensuring technology enables clinical care and business outcomes.
Role type
Senior Technical Services Manager (IT Operations)
Builds
On-site technical support services, device lifecycle management, and operational standards for hospital staff and clinicians.
Domain
Healthcare / IT Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
IT operations leadership, end-user computing, infrastructure management, IT governance, security compliance, asset lifecycle management, vendor engagement, stakeholder influence, continuous improvement
Preferred skills
ITIL certification, coaching and performance management, translating business needs to tech solutions
Technologies
ITIL, enterprise technology standards
Responsibilities
Oversee planning and delivery of on-site technical support; maintain operational discipline across asset management and security compliance; provide data-driven reporting on performance and risks; identify opportunities for process automation and improvement
Seniority
Senior, hands-on IC with team leadership
