634/B - Major Incident Manager (m/w/d)
On-site
Core
Coordinating and supporting major incidents to ensure smooth operations and rapid service restoration for financial services.
Role type
Major Incident Manager
Builds
Stable production environment and high availability of financial services
Domain
Banking IT / Financial Services
Required skills
Incident coordination, immediate action planning, conference leadership, documentation, incident classification, release support
Preferred skills
Problem management, stakeholder communication
Technologies
IT production environments
Responsibilities
Coordinate major incidents, initiate immediate recovery actions, lead conference calls and roundtables, participate in task forces, classify incidents, create internal notifications, support releases
Seniority
Mid-level, hands-on IC