Bürokaufmann (m/w/d)
Hybrid
Core
Managing IT service requests, dispatching, and asset management for a federal geospatial agency.
Role type
IT Service and Asset Management Specialist
Builds
IT service processes and asset inventories
Domain
Public sector / Geospatial data
Deliverable
dashboards & analysis
Required skills
IT service management, ticketing systems, asset management, data administration, contract management, license management, reporting
Preferred skills
IT administration, CMDB maintenance, budget planning
Responsibilities
Accept, prioritize, and assign service requests; monitor service levels; maintain service catalog and CMDB; manage hardware/software inventory and licenses; support IT planning and budgeting.