Sr Analyst III Infrastructure Services
Core
Provide basic technical support, monitoring, and troubleshooting for infrastructure systems while contributing to infrastructure projects.
Role type
Senior Infrastructure Analyst (Support & Operations)
Builds
Infrastructure services and daily operations support
Domain
IT Infrastructure Services
Required skills
Infrastructure technology analysis, data analysis, technical troubleshooting, incident log documentation, adherence to service delivery best practices
Preferred skills
Advanced degree in relevant field, CompTIA A+ certification, AWS Certified Cloud Practitioner, Microsoft 365 Certified: Fundamentals
Responsibilities
Respond to infrastructure issues and provide assistance, monitor and troubleshoot infrastructure systems, assist in infrastructure project tasks, develop foundational technical skills, create incident logs and records
Seniority
Senior, hands-on IC
