Senior Analyst, Growth and R&D Tech Capabilities (Hive)
Core
Manage day-to-day technical operations and long-term strategy for 'Hive', a global end-to-end Innovation solution covering strategy alignment, idea generation, project lifecycle management, and advanced analytics.
Role type
Senior IT Service Management Analyst (Innovation Platform)
Builds
Global Innovation solution (Hive) for end-to-end project lifecycle management and advanced analytics
Domain
Food & Beverage / Enterprise Software / IT Operations
Deliverable
infrastructure
Required skills
IT Service Management (ITIL), Change Management, Release Management, Incident Management, Vendor Management, Workflow Management Tools, Data Analytics Platforms, Technical Project Management
Preferred skills
Agentic AI capabilities, Snowflake, PowerBI, Tableau, Monday.com, Airtable, JIRA, ServiceNow
Responsibilities
Co-own roadmap review and prioritization of new features; Coordinate releases from configuration through production; Build and run change-tracking processes; Lead service & support management with development partners; Monitor performance and drive action plans; Act as change-control gatekeeper for legacy systems; Provide ongoing technical support for development and operations.
Seniority
Senior, hands-on IC
