IT-Servicetechniker mit Teamleiterfunktion (w/m/d)
Core
IT service technician with team leadership responsibilities, handling technical support, incident analysis, and team coordination for a long-term IT service project.
Role type
Senior IT service technician (team lead)
Builds
IT service operations and incident resolution for public sector and enterprise clients
Domain
IT Services / Public Sector / Enterprise
Required skills
IT hardware and software support, incident analysis and resolution, team coordination, stakeholder communication, project scheduling
Preferred skills
Leadership experience, structured problem-solving
Technologies
IT hardware, software solutions
Responsibilities
Install, configure, and maintain IT hardware and software solutions; independently analyze and resolve IT incidents; provide technical guidance and coordinate the team; manage vacation planning; conduct client meetings
Seniority
Senior, hands-on IC with leadership duties