IT Service Management
1,581 open positions
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Engineer, Global Integrated Command Centre PrudentialKuala Lumpur (Group Head Office), MY 1mo 24/7 IT operations monitoring and incident response to ensure system availability and performance for end users.
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ITSM Analyst
LatitudeMelbourne, Victoria
1mo
Hands-on ITSM Analyst maintaining stable, resilient technology services across Incident, Problem, Change, and Enterprise Resilience domains.
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Team Leader ICT Support Coffs Harbour CareersCoffs Harbour, New South Wales $116k1mo Lead and develop the ICT Support Team while coordinating day-to-day service desk operations and resolving complex technical issues.
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Support Escalation Management IC4 MicrosoftUnited States, Multiple Locations, Multiple Locations 1mo Owns reactive support experience for strategic/mission-critical accounts, acting as primary escalation and crisis contact to resolve high-impact issues and prevent recurrence.
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Regional IT Lead AlphaSenseLondon 1mo Regional IT Team Lead ensuring service delivery integrity, queue management, and incident response for IT support analysts.
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Coordinador/a equipo de Operación / NOC InetumMadrid, MD, es 1mo Lead the daily operations of a 24x7 monitoring and support service for critical infrastructure, serving as the primary operational contact for the client.
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Manager, IT Service Operations Dish-NetworkEnglewood, Colorado; Littleton, Colorado $96k1mo Lead a multidisciplinary team to solve operational bottlenecks in Change, Problem, DevOps, and IT Service Management functions by implementing modern frameworks and an AI-first strategy.
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Disaster Recovery Engineer FactSetSão Paulo, BRA, BR 1mo Design, maintain, and execute disaster recovery programs to ensure business continuity and resiliency of critical IT systems during crises.
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Deputy Manager_Oracle Siebel CRM VodafonePune, Maharashtra, India 1mo Manage day-to-day operational health, technical support, and incident resolution for Oracle Siebel CRM and associated platforms in a telecom environment.
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Retail Operations Specialist CanadiantirecorporationToronto, ON, CA CA$50k1mo Support technology platforms and operational processes for Canadian Tire Gas+ and rebranded Petro-Canada locations across Canada.
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Device Subscription Service (DSS) Hardware Asset Management - Associate Principal Service Management UnisysBangalore, KA, India 1mo Oversees ITIL-based service support and administers hardware asset management for Device Subscription Service (DSS) devices, focusing on data governance, lifecycle management, and inventory reconciliation.
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Senior IT Asset Management Administrator CboeNew York, NY, US $108k1mo Ensure accuracy, completeness, and lifecycle governance of Cboe's entire IT asset base including servers, storage, networking equipment, and end-user devices.
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Gestor de proyectos de servicios↗ Capgemini 1mo Senior IT Service Manager coordinating multiple stakeholders, providers, and internal areas to ensure service delivery and objective compliance in complex IT environments.
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Support Administrator, SNOC/Service Desk InvenergyllcChicago, IL, US $88k1mo Final escalation point for Service Desk incidents, owning complex IT and OT issue resolution across control centers and remote sites in a 24x7 operational model.
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Operations Manager (m/w/d) – Winterthur Area NttlimitedWallisellen, Switzerland 1mo Lead managed services operations and ensure successful delivery of infrastructure services within a complex enterprise environment.
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IT Netzwerkadministrator (w|m|d) TRICONNECT Consulting GmbHRemote 1mo Strategic development and optimization of complex IT infrastructure, ensuring stable and secure operations.
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High Touch Operations Manager CiscoKuala Lumpur, Malaysia 1mo Deliver incident management services and coordinate issue resolution for major strategic enterprise accounts in Financial Services, Healthcare, Manufacturing, Retail, and Technology.
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First Service Leader KyndrylCOBOG Bogotá (COBOG) 1mo Lead multidisciplinary Fusion Squads (L1, L2, L3) to ensure delivery excellence, critical environment stability, and alignment between technical operations and client business priorities.
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Specialist, IT Software Asset Administration (SAM) KbrHouston, Texas, US 1mo Administer, track, and ensure compliance of software assets across the organization lifecycle.
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Head of Production Support UobgroupBangkok (City Area), TH 1mo Manage the lifecycle of technology events, incidents, and problems to ensure service delivery and minimize business impact.
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IT-Manager/in Heinzel Industrie- und Technologie-Service GmbHRemote €45k1mo Designing and evolving IT infrastructure services and service management processes.
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Responsable Département Production France H/F AlliancewdVal de fontenay, FR 1mo Oversee the quality of services provided by Group Production via KPI monitoring and collaboration with the Studies team, while ensuring security policy implementation and business continuity planning for the French IT department.
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Analyst I, IT Asset Management Intercontinental Exchange Holdings, Inc.Hyderabad, India 1mo Manage IT hardware and software assets, maintain the Configuration Management Database (CMDB), and develop process improvements for asset lifecycle management.
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Technical Delivery Manager with French (IT) Sopra-SteriaKatowice, pl 1mo Lead a team ensuring availability, continuity, and performance of critical IT services in production and managed services environments.
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Head of IT Operations | ServiceNow, AI & Digital Workplace Knowmad MoodMadrid, ES 1mo Leading IT support teams and transforming services through automation and AI to improve efficiency and user experience.
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Customer Solution Center Rep 5 - Technical HpBengaluru, Karnataka, India 1mo Lead and mentor a team of service desk technicians while providing advanced troubleshooting for escalated IT issues.
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IT-Manager/in Österreichisches Verkehrsbüro AGWien,Leopoldstadt, WIEN 1mo Manage the stable, secure, and performant operation of RUEFA.at, a central online portal for the Austrian tourism group, while driving its continuous development.
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Leitung Service-Desk (m/w/d) ITSCare (AOK Hessen, AOK RPS & AOK BW) GbRFrankfurt am Main, HESSEN €70k1mo Leading a team of ~30 external staff to evolve an IT Service-Desk from classic support to a customer-oriented hub for ~20,000 end-users within the AOK system.
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IT Service Quality & Portfolio Manager↗ Liebherr GroupRemote 1mo Define and evolve IT service processes based on ITIL, lead the central IT service catalog, and ensure high, consistent IT service quality across locations for internal and external services.
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System Engineer (m/w/d) YerRemote 1mo Installing, configuring, and maintaining IT systems while providing second- and third-level support and driving technical evolution.
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?Cloud Operations Engineer (m/w/d) Remote 1mo Monitoring and ensuring stable 24/7 platform operations, incident management, and change coordination for IT solutions.
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IT Spezialist Systemadministration & Notfallmanagement / BCM (g/n) Bankpower GmbHDachau, BAYERN 1mo IT specialist bridging technical IT support and strategic crisis protection for a financial institution.
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Gestor de Incidentes DxctechnologyMEX - DIF - MEXICO CITY 1mo Manage critical IT incidents and service disruptions in manufacturing/industrial environments to ensure operational continuity.
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IT Service Desk Team Lead The-Missing-LinkNorth Sydney, New South Wales 1mo Lead a team of IT help desk engineers, provide technical guidance on complex issues, and deliver outstanding support experiences for clients.
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IT Support Expert Governance & Operations (m/w/d) Vaillant GmbHRemscheid, NORDRHEIN_WESTFALEN 1mo IT Support Expert responsible for IT operations, governance, security, and continuity within a large enterprise environment.
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IT-Kundenbetreuer/in Imendo GmbHBezirk: Klagenfurt Stadt €65k1mo Lead a team to ensure stable and reliable operation of software applications, acting as the central interface between customers, development, and internal departments.
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Lead, Service Desk↗ Zones IndiaBengaluru East, Karnataka, India 1mo Leading the day-to-day operation of the service desk, managing incident restoration, and ensuring SLA compliance for client inquiries.
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Senior Service Manager Engineering & Data Foundation (m/w/d) BWI GmbHMeckenheim, Rheinland, NORDRHEIN_WESTFALEN €71k1mo Managing the entire service lifecycle for stable and secure IT operations, including Business Intelligence, Data, LowCode/NoCode applications, and software developments for the German Armed Forces.
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Team Lead - IT Service Desk Russell KennedyMelbourne, Victoria 1mo Lead daily operations of the IT Service Desk across Sydney and Melbourne offices, providing people leadership, technical expertise, and process improvement to ensure user satisfaction and SLA compliance.
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Senior Problem and Major Incident Officer Queensland GovernmentBrisbane, Queensland $125k1mo Lead and drive the day-to-day delivery of ICT service desk and regional support services, managing major incidents and problems to ensure optimal outcomes for the department's strategic operational and business requirements.
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IT Team Lead (APAC / Australia) DYWIDAGMelbourne, Victoria 1mo Lead IT operations and service delivery for APAC users, managing a small distributed team and handling second/third-line escalations.
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Application Support Specialist Marsh McLennanSydney, New South Wales 1mo Deliver Level 1 and Level 2 application support to ensure stability and performance of business-critical platforms.
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