Technical Support Engineer
No visa sponsorship
Core
Diagnose and resolve complex technical, business, and data challenges for customers using the Sigma platform.
Role type
Technical Support Engineer
Builds
Diagnostic tools and best practices for issue resolution
Domain
SaaS / Data Analytics
Deliverable
client delivery
Required skills
SQL (JOINs, Window Functions, CTEs), Data modeling, Query performance troubleshooting, Cloud platforms (GCP/AWS), Cross-functional collaboration
Preferred skills
Snowflake, Redshift, BigQuery, Startup experience
Responsibilities
Diagnose and resolve complex customer issues, Develop diagnostic tools and best practices, Collaborate with Product and Engineering teams, Perform on-call duties and automation projects
