Software Engineer - Customer support
Based in IndiaNo visa sponsorship
Core
Partner with customers to diagnose issues, set expectations, and ship application or platform changes to fix problems.
Role type
Senior IC software engineer (customer support)
Builds
Application and platform changes to resolve customer issues
Domain
AI/ML platform support
Deliverable
production ML models
Required skills
JavaScript, Python, test automation, debugging, troubleshooting, unit testing, issue tracking tooling
Preferred skills
Enterprise-scale application support, customer-facing technical roles, Zendesk/Jira administration
