HiAgent技术支持-火山引擎
Core
Provide technical support and troubleshooting for large model applications, including model optimization, API integration, and platform usage.
Role type
Senior AI Technical Support Engineer
Builds
Large model application services and support infrastructure
Domain
Artificial Intelligence / Large Language Models
Deliverable
production ML models
Required skills
Large model troubleshooting, K8s cluster operations, network diagnostics, Python/SQL, technical documentation, prompt engineering
Preferred skills
Private deployment experience, SFT methods (LoRA/P-Tuning), cloud platform expertise (AWS/Azure), CKA certification
Technologies
K8s, Istio, PyTorch, TensorFlow, SQL, Python, AWS, Azure
Responsibilities
Diagnose and resolve complex technical issues (model hallucinations, resource bottlenecks), build FAQ knowledge bases, analyze customer feedback for product improvements, establish disaster recovery mechanisms
Seniority
Senior, hands-on IC
