Quantum Success Engineer
Core
Support IonQ's quantum computing platform users from onboarding to advanced feature usage, acting as a liaison between customers and technical teams.
Role type
Senior technical success engineer (quantum computing platform)
Builds
IonQ Quantum Cloud user experience and customer enablement
Domain
Quantum computing / Cloud services
Deliverable
dashboards & analysis
Required skills
Python, Jupyter Notebook, Google Colab, technical troubleshooting, user onboarding, stakeholder communication, documentation creation, data analysis
Preferred skills
Quantum computing frameworks (Qiskit, Cirq, PennyLane, CUDA-Q), quantum information science, REST APIs, HPC systems, SQL, data science, technical presentation creation
Technologies
IonQ Quantum Cloud, Python, Jupyter Notebook, Google Colab, Qiskit, Cirq, PennyLane, CUDA-Q, REST APIs, SQL
Responsibilities
Answer user questions and troubleshoot incidents; Provide technical implementation guidance on platform administration and workflow orchestration; Facilitate onboarding sessions for new users; Collect customer feedback and advocate for product improvements; Contribute to developer documentation and training materials; Support development of internal tools for monitoring customer usage; Participate in on-site customer engagements and industry conferences
