音视频技术支持专家-火山引擎
Core
Provide technical support for customers, identify common issues, and improve product stability and usability for cloud/CDN services.
Role type
Senior IC technical support engineer (cloud/CDN)
Builds
Cloud and CDN services
Domain
Cloud computing, Content Delivery Network (CDN), Streaming media
Deliverable
client delivery
Required skills
TCP/IP, HTTP, DNS, CDN scheduling, caching, RTMP, HLS, WebRTC, Linux, Python, Go, log analysis, automation tool development
Preferred skills
None stated
Technologies
Linux, Python, Go
Responsibilities
Troubleshoot complex technical issues for customers, analyze network protocols and streaming media, develop automation tools and knowledge base documentation
Seniority
Senior, hands-on IC
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