About the job
Core
Managing operations, integration support, and technical consulting for TMAP's API/SDK and data products to ensure stable customer utilization.
Role type
Senior IC API/SDK Operations Engineer
Builds
TMAP API/SDK, map content, and user data products for customers in mobility, logistics, and retail domains.
Domain
Mobility, Logistics, Retail, LBS (Location-Based Services)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
API/SDK operations, REST API/HTTP/JSON, authentication/authorization, rate limiting, timeout/retry handling, incident analysis, RCA, log/metric/monitoring analysis, technical documentation, cross-functional technical communication
Preferred skills
Large-scale API/SDK service operations, API Gateway architecture, version control/deprecation policies, batch/asynchronous processing, webhooks, message integration, SQL/Shell/Python automation, cloud environment operations (AWS/Azure), security/compliance logging
Technologies
REST API, HTTP, JSON, AWS, Azure, SQL, Shell, Python
Responsibilities
Establish and manage API/SDK operation policies and quality; support customer integrations and resolve technical issues; monitor services, handle outages, and perform RCA; manage API contracts, versioning, and deprecation policies; support new customer PoCs and commercial transitions; automate operations and improve efficiency; analyze customer feedback and technical requirements; maintain technical documentation; identify and execute tasks to improve service stability and performance; collaborate with sales to support upselling opportunities
Seniority
Senior, hands-on IC
