Enterprise Customer Success
2,287 open positions
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Sr. Customer Success Manager - West SprinklrRemote 1mo Sr. Customer Success Manager responsible for aligning Sprinklr's AI-native Unified-CXM platform to solve enterprise clients' biggest challenges and drive organizational-wide impact.
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Customer Success Manager - Government Solutions EquifaxRemote $105k–$105k1mo Strategic role driving value realization, usage growth, and long-term client satisfaction for government accounts by acting as a trusted advisor.
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Key Account Manager TransunionLeeds, United Kingdom 1mo Primary delivery and issue-resolution interface between clients and internal TransUnion business units, managing client solutions and onboarding.
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Partner Success Lead AnthropicSan Francisco, CA 1mo Own outcomes for a book of in-flight customer engagements across managed partners in North America, ensuring work completion, customer usage growth, and positive outcomes.
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Senior Account Manager, SaaS LoadsmartRemote 1mo Drive revenue growth and retention for a logistics technology SaaS platform by managing the full account lifecycle, from onboarding to expansion.
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Emburse Solution Advisor (ESA) - Extended Services EmburseToronto, ON 1mo Trusted technical advisor providing ongoing product expertise, configuration support, and strategic guidance to maximize customer value of Emburse solutions.
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Privacy, Data Protection & Commercial Technology Attorney (SaaS, DPAs, AI & Data Agreements) EudiaRemote 1mo Own and grow a portfolio of Fortune 500 enterprise customers, acting as the strategic quarterback for executive relationships, value realization, and AI transformation initiatives.
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Customer Success Manager XsollaRussia 1mo Manage a portfolio of high-value clients as a trusted advisor, driving product adoption, retention, and growth while acting as the voice of the customer internally.
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Customer Experience Manager (CEM) BugcrowdRemote 1mo Lead retention efforts and serve as the primary point of contact for a portfolio of strategic enterprise customers to ensure satisfaction, platform adoption, and renewal execution.
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Mid-Market Customer Success Manager - EMEA AshbyRemote - European Union 1mo Implement, train, and support adoption of Ashby (hiring software) for mid-market customers in EMEA, managing 4-8 week implementations and driving engagement.
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Principal Consulting Services Territory Manager EpicorsoftwareRemote $120k–$120k1mo Lead planning, delivery, and oversight of customer-facing consulting projects to ensure successful outcomes and profitability.
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Customer Success Manager - Costa Rica OwnerRemote $35k–$35k1mo Manage a large portfolio of 120+ restaurant customers to maximize product adoption, deliver value, and mitigate churn risks.
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Strategic Customer Success Manager, Federal HandshakeNew York, NY 1mo Senior customer success partner owning the full lifecycle of complex US federal agency relationships, driving adoption, strategic alignment, and value realization.
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Customer Success Manager HarriscomputerRemote $75k–$75k1mo Serve as the primary liaison and advocate for library customers during CloudSource implementation and post-launch, maximizing usage and satisfaction.
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Customer Success Manager SoleraRemote 1mo Support Solera's market-leading driver safety data and software solutions for commercial fleets by managing accounts, resolving issues, and guiding product adoption.
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Sr CRM Program Manager CengageOhio, USA $117k–$117k1mo Lead planning and execution of large-scale CRM programs and strategic Salesforce initiatives to drive enterprise transformation and customer experience improvements.
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Associate Customer Success Manager - Higher Education InstructureRemote 1mo Associate Customer Success Manager supporting Parchment (digital testing platform) for Higher Education customers, focusing on retention, account growth, and revenue expansion.
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Customer Success Manager - Enterprise SugerVancouver, BC $100k–$100k1mo Own a portfolio of strategic enterprise accounts, driving onboarding, adoption, engagement, and retention across the full customer lifecycle for a B2B cloud marketplace orchestration platform.
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Technical Delivery Manager AppianAppian Corporation - NOAM (Non USA) $125k–$125k1mo Manage and deliver innovative low-code solutions on the Appian platform, ensuring customers achieve business results while driving growth through strategic advice and relationships.
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Renewal Specialist - SaaS Contracts SonatypeUS - Remote 1mo Proactively drive on-time completion of software subscription renewals and expansions for enterprise customers.
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Consultant Implementation Engineer HarborRemote 1mo Install and implement Intapp legal/accounting/consulting solutions and enterprise systems to improve client business efficiency.
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Customer Growth Executive InfobipRemote 1mo Drive customer satisfaction, retention, and growth for Tier 1/Tier 2 clients by building strong relationships, coordinating internal resources, and developing strategies to enhance client engagement.
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Senior Implementation Engineer (EMEA) DockerRemote $71k–$71k1mo Guide new customers through initial onboarding and provisioning for Docker Hub, ensuring smooth transitions and high satisfaction before they move to Customer Success Management.
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ServiceNow Manager, CRM & Front Office Solutions RsmCleveland, US 1mo Lead end-to-end delivery of ServiceNow CRM, CPQ, and Customer Service Management implementations while building the go-to-market capability for a new Front Office practice.
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Director, Strategy and Operations of Account Health Management PaloaltonetworksOffice - USA - CA - Headquarters $199k–$199k1mo Architect and execute the future-state operating model for Account Health Management (AHM) to drive organizational change and AI-native workflow adoption across enterprise accounts.
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Consultant Finance and Digitalization (w/m/d) - Fintech SaaS Scale-Up PennylaneRemote 1mo Voice of the customer for Pennylane's platform in Germany, responsible for onboarding and retention of SMEs and accounting firms.
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Customer Success Account Management MicrosoftUnited States, Multiple Locations, Multiple Locations 1mo Build and manage foundational relationships with customer stakeholders and technical professionals to understand business objectives and drive value realization.
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Technical Program Manager I AxonWashington-Remote 1mo Support Enterprise customers in implementing Axon's technology ecosystem (including Fusus) to address operational challenges through scalable software solutions.
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Enterprise Implementation Manager ArcadiaRemote 1mo Primary point of accountability for enterprise accounts, managing onboarding, data connector implementations, and driving customer value realization.
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Digital Customer Success Program Manager ServiceNowMountain View, California, us $116k–$116k1mo Design and operate a scaled, digital-first customer engagement program to drive product adoption, customer health, and Gross Revenue Retention (GRR) for the Mid-Market segment.
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Senior Customer Success Manager, Enterprise DealpathNew York City $115k–$115k1mo Own a portfolio of 30-40 enterprise and strategic accounts for investment professionals, driving adoption, renewals, and upsell opportunities for Dealpath's AI-powered real estate operating system.
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Customer Enablement Specialist (f/m/d) Think-CellGermany 1mo Ensure successful adoption and usage of think-cell software for a defined customer base in a specific geographic region by leading training and workshops.
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Product Success Manager I (Performance, APAC) TeamworksAustralia 1mo Own technical account management and lead new client implementations for elite sporting organizations across APAC using performance products (AMS, S&C, Nutrition).
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Customer Success Manager SpgiTokyo, JP 1mo Trusted advisor supporting business growth and customer retention for upstream oil and gas products and services by driving adoption, training, and integration into customer workflows.
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Digital Solution Manager CcTaipei City 1mo Lead planning, governance, and delivery of digital solutions (LINE Official Accounts, Mini-Apps, CRM ecosystem) to enhance luxury client experiences in Taiwan.
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Head of Customer Lifecycle Management (CLM) If6 Locations 1mo Lead the strategic management and optimization of the end-to-end customer lifecycle across acquisition, onboarding, engagement, retention, and win-back for the Nordics.
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Client Operations Manager ContentooRemote 1mo Operational partner to Enterprise clients ensuring smooth day-to-day operations and providing tools/data/processes to Client Success Managers.
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Business Customer Success Manager AutodeskDenver, CO, USA $72k–$72k1mo Strategic Business Customer Success Manager driving measurable ROI and long-term value for Autodesk's Business Plan customers in the AEC industry.
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Professional Service Manager - Japan ThermofisherTokyo, Japan 1mo Lead Professional Services business for DSAS, delivering LIMS solutions and ensuring operational execution, revenue delivery, and customer satisfaction in Japan.
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Manager, Consulting Services RedhatCanberra 1mo Lead a section of the ANZ Public Sector Consulting delivery team, focusing on Government business within the Canberra region, while driving commercial success and team development.
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Customer Success Manager, Enterprise GomotiveRemote - Mexico 1mo Ensure customer retention, drive adoption, and manage renewals for the Motive fleet management platform in Mexico.
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