Enterprise Customer Success
2,279 open positions
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Associate, Customer Success Advocacy - New Grad CienaUK- Belfast- 87 Park House 1mo Drive retention, loyalty, and growth for top customers by managing service delivery, resolving post-sales issues, and supporting pre-sales activities.
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Implementation Specialist TextureRemote $120k–$150k1mo Execute end-to-end customer onboarding and early adoption to ensure smooth transition from contract signing to first value delivered.
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Associate Manager, Premier Support (Customer Experience) RampNew York, NY (HQ) $100k–$132k1mo Lead a team of senior specialists providing high-touch, relationship-led support to Ramp's largest and most complex enterprise finance accounts.
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Strategic Account Partner- Audit Transformation
FieldguideRemote
1mo
Strategic orchestration leader for largest enterprise accounts, enabling cross-organizational alignment, driving growth initiatives, and ensuring customers realize full value of Fieldguide's audit automation software.
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Manager, Customer Success, Strategic ZillowRemote $85k–$85k1mo Lead a team of Customer Success Managers for Zillow's largest and most complex real estate agent customers across a multi-product portfolio (Showcase, Zillow Pro, Follow Up Boss), driving adoption, retention, and expansion through strategic account planning.
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Customer Success Manager, Mid-Market HhaexchangeNew York City Metropolitan Area 1mo Manage a portfolio of up to 80 mid-market customers for a homecare technology platform, driving adoption, renewal, and expansion through strategic engagement and value realization.
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Customer Success Manager, Industrials LumafieldBoston, MA 1mo Partner with customers in the industrial manufacturing sector to drive product adoption, ensure operational efficiency, and achieve revenue growth through strategic account management.
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Renewals Representative, Account Based, Denmark AutodeskDenmark 1mo Manage and execute high-volume subscription renewals for regional customers in the Nordics to protect and expand recurring revenue.
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Head, Grab Support Customer Excellence GrabBangkok, th 1mo Drive operational excellence in customer success, executive escalation, and commercial sales teams to improve service quality and business growth.
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Technical Delivery Lead WestpacnzWestpac on Takutai Square 1mo Guide the Contact Centre Technology squad to ensure critical customer and colleague channels are reliable, secure, and continuously improving.
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Customer Transformation Director – Industrial CRM & Customer Service AccentureHelsinki 1mo Senior leader driving commercial growth and business transformation for industrial organizations by shaping CRM roadmaps, redesigning service operations, and building trusted advisor relationships.
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Agentic Customer Success Manager↗ QlikBarcelona, CT, ES 1mo Drive retention and product adoption for a large portfolio of Qlik customers using automation, data-driven insights, and scalable engagement programs.
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Customer Risk Manager (French Speaking) SalesforceIreland - Dublin 1mo Lead risk mitigation and escalation management strategies to drive customer resolution, prevent attrition, and protect long-term partnerships within the French-speaking customer base.
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Senior Customer Success Manager (Global Trade and Tax) ThomsonreutersJapan, Tokyo 1mo Manage enterprise client relationships, drive retention, and maximize revenue through upsell/cross-sell for global trade and tax software solutions in Japan.
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Senior Technical Account Advisor (TAM) Jda2 Locations 1mo Own a portfolio of enterprise customers in retail, supply chain, or logistics, ensuring system health, SLA compliance, and driving adoption/expansion of SaaS solutions.
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Strategic Customer Success Manager - MarTech / AdTech, US BranchRemote $144k–$144k1mo Act as a trusted advisor and connective tissue for global, strategic enterprise accounts, driving adoption, retention, and measurable impact across complex, multi-region ecosystems.
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Senior Customer Success Manager- Public Sector GitLabRemote $103k–$103k1mo Help U.S. government and public sector organizations realize business outcomes with the GitLab DevSecOps platform by guiding adoption, managing the customer journey, and acting as a liaison between customers and internal teams.
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Analista de Ativação / Onboarding - Belo Horizonte/MG↗ Mbm ConsultoriaBelo Horizonte, MG, BR $24k–$24k1mo Bridge between sales and effective client usage, responsible for the operational, parametrization, and fiscal/invoicing process to ensure the software account, products, menus, and modules are 100% configured and ready for final training and operation.
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Expansion & Retention Program Manager↗ Doctoralia EspañaBarcelona, Catalonia, Spain 1mo Design, launch, and scale an expansion program for the Spain Clinics CS team to drive upsell/cross-sell revenue and prevent churn.
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Customer Success Account Manager (Partner) MicrosoftRemote 1mo Deliver end-to-end post-contract services and support to Microsoft's strategic partners to accelerate their realization of customer value on the Digital Cloud platform.
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Customer Success Manager DoubleUSA 1mo Main point of contact for larger firms, responsible for onboarding, training, and ensuring success in the Double all-in-one bookkeeping tool for startups and small businesses.
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Implemention Specialist SinguPoland - Cracow / Warsaw 1mo Lead customers through successful software implementations for a unified CAFM platform, managing the process from kick-off to go-live.
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Senior Technical Account Manager GenesysUnited Kingdom 1mo Partner with strategic enterprise customers to drive adoption, optimization, and value realization of Genesys Cloud CX through trusted advisory relationships and technical guidance.
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(Senior) Customer Success Manager (f/m/d) PlancraftRemote (within Germany) 1mo End-to-end ownership of a B2B SaaS customer portfolio, driving onboarding, adoption, retention, and expansion for craft businesses using AI-enabled software.
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Customer Experience Manager- Enterprise CiscoMinato, Japan 1mo Lead end-to-end adoption plans for enterprise accounts to drive Cisco software and services value realization, aligning technology solutions with customer business objectives.
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Manager, Solutions Consulting (Tokyo, Japan) FigmaTokyo, JP 1mo Lead and scale the Japan Solutions Consulting team to secure new customers and expand the existing base by demonstrating Figma platform value and technical vision.
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Consultant - Veeva Link VeevaJapan - Tokyo 1mo Support life sciences customers in adopting Veeva Link, conducting training, and driving user adoption across pharmaceutical and biotech companies.
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Customer Success Manager ObjectiveSydney 1mo Customer Success Manager for Objective Connect, a governance, risk, and compliance solution, focusing on building relationships, driving product usage, and ensuring customer value.
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Customer Success Manager, Corporate AlphaSenseUSA $80k–$80k1mo Partner with Account Managers to drive platform adoption, engagement, and measurable outcomes for enterprise clients in the Market Intelligence space.
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Service Delivery Manager - Offshore↗ NexthinkBengaluru, Karnataka, India 1mo Focal point for driving technical services delivery to MSP customers, ensuring alignment with success plans and continuous value delivery via the Nexthink platform.
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Senior Customer Success Manager AbcfinancialRemote 1mo Drive customer value, retention, and growth for a portfolio of enterprise fitness software customers by acting as a trusted advisor and primary point of contact.
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Director, SaaS Migration Program Execution WkGBR - London, Canada Square, GB 1mo Oversee the global SaaS migration program for Wolters Kluwer CCH Tagetik, transitioning customers from legacy on-premise deployments and commercial models to the strategic cloud platform and new pricing structures.
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Associate, Digital Customer Success Programs AlteryxBangalore, India 1mo Execute and coordinate scalable digital customer lifecycle programs and omni-channel engagement initiatives to support onboarding, adoption, retention, and growth.
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EverHealth -Digital Customer Success Manager (Remote, US) EvercommerceRemote $60k–$60k1mo Manage customer success and adoption for EverHealth SaaS platforms in the health services industry, driving growth and satisfaction.
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Graduate Customer Success Manager CanonicalRemote 1mo A strategic Customer Success Manager focused on reducing churn, facilitating product adoption, and supporting expansion for Canonical's tech segment customers, including Ubuntu users and enterprise infrastructure clients.
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Technical Account Manager LighthouseDallas Office 1mo Dedicated technical advisor for Lighthouse's largest and most strategic hotel customers, ensuring account-specific support and maximizing solution value.
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Enterprise Customer Success Manager InfinitParis 1mo Enterprise Customer Success Manager leading the migration and long-term growth of a large European automotive dealer group using INFINIT's AI-powered operating system.
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Client Success Advisor DiligentcorporationGuadalajara 1mo Drive adoption, retention, and expansion for Key Accounts by providing GRC platform guidance and best practices.
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