Director, Qualified Success Architecture
Core
Build and lead the team that turns the Qualified platform into pipeline for the world's best revenue teams, owning implementation, adoption, and technical credibility.
Role type
Director, Qualified Success Architecture (Strategy & Team Leadership)
Builds
The Qualified Implementation Framework and a bench of elite Success Architects
Domain
SaaS CRM, Marketing Automation, Enterprise Software
Required skills
Hiring and developing top talent, Strategic customer advisory, Executive relationship management, Technical architecture fluency, Revenue growth strategy, Product roadmap influence
Preferred skills
Conversational marketing expertise, AI agent integration knowledge
Technologies
Salesforce CRM, Marketing automation systems, HTML, CSS, JavaScript
Responsibilities
Hire, onboard, and develop elite Success Architects; Execute and scale the Qualified Implementation Framework; Guide strategic customers through architecture and data models; Drive adoption, health, and renewal; Turn successful customers into advocates; Advise on customer strategy and capacity; Co-plan joint pipeline and wins with Salesforce teams.
Seniority
Director, hands-on IC with team leadership