Senior Account Director
Core
Senior client leadership role stewarding 1-3 digital transformation clients, responsible for relationship health, commercial performance, and client experience.
Role type
Senior Account Director (Client Leadership)
Builds
Web and app experiences, front-end and back-end development, UX, commerce platforms, and connecting ecosystems.
Domain
Digital Transformation, Performance Marketing, Technology Services
Deliverable
client delivery
Required skills
Account management, Digital Transformation strategy, Revenue forecasting, Scope management, Salesforce proficiency, Stakeholder management, Commercial acumen, Team mentoring
Preferred skills
Experience with CMS and commerce platforms, Coaching junior talent
Responsibilities
Build multi-threaded client relationships; Identify emerging needs and connect business challenges to capabilities; Navigate complex stakeholder environments; Own commercial health (forecasting, scope, change orders); Contribute to retention and growth planning; Provide strategic context to delivery teams; Mentor junior account team members.
