Renewals Program Manager - Splunk (Remote)
Core
Leads strategic and operational programs to advance renewals performance, drive recurring revenue growth, and improve customer retention for Splunk and Cisco.
Role type
Senior Program Manager, Renewals & Revenue Operations
Builds
Strategic program roadmaps, operational frameworks, and data-driven insights for renewals operations.
Domain
SaaS / Cybersecurity / Observability
Required skills
Program management, cross-functional leadership, data analytics, forecasting, KPI definition, process optimization, CRM management
Preferred skills
SaaS subscription management, customer retention, recurring revenue models, Salesforce/Clari experience, PMP/CPMAI/Lean Six Sigma certifications
Technologies
Salesforce, Clari
Responsibilities
Translate business strategy into actionable program roadmaps, leverage data and AI insights to improve forecasting and identify renewal risks, establish program governance and performance metrics, partner with senior leaders to streamline renewals operations.
Seniority
Senior, hands-on IC