Group Account Director
Core
Lead a dedicated studio and leadership team to drive retention, growth, and operational rigor for a single major enterprise account while acting as a strategic advisor to C-suite clients.
Role type
Senior Group Account Director (Enterprise)
Builds
Dedicated studio operations and long-term account strategy for a single major enterprise client
Domain
Client Services / Agency Management / Enterprise Account Management
Deliverable
client delivery
Required skills
Strategic account leadership, revenue and retention ownership, complex deal structuring, C-suite advisory, studio team coaching, operational problem solving, commercial forecasting, cross-functional alignment
Preferred skills
Experience with multi-million dollar enterprise accounts, data-driven strategic action, high-stakes client management
Technologies
None stated
Responsibilities
Own account-level performance for revenue, retention, and delivery quality; Guide long-term account strategy embedded in client business; Spearhead and coach studio leadership team; Drive commercial rigor including forecasting and contract renewals; Resolve systemic delivery and operational challenges; Act as primary escalation point for high-stakes situations; Partner with GM on account health insights; Strengthen executive relationships with C-suite stakeholders; Ensure consistent application of processes and workflows; Drive continuous improvement in studio delivery and operations