Client Success Associate
Core
Partner with clients to understand business priorities, lead onboarding, and connect them with Gartner research, tools, and expert insights to maximize membership value.
Role type
Client Success Associate (early-career)
Builds
Client relationships and engagement strategies for Gartner membership
Domain
Business intelligence / Management consulting
Deliverable
client delivery
Required skills
Relationship management, stakeholder engagement, onboarding, strategic guidance, critical thinking, problem-solving
Preferred skills
Executive engagement, business strategy, data analysis
Technologies
Gartner research platform, Gartner tools
Responsibilities
Partner with clients to understand business priorities; Build relationships with stakeholders from C-level to individual contributors; Lead client onboarding activities; Connect clients with research, experts, and events; Drive engagement and adoption of Gartner services; Collaborate with internal partners to deliver seamless experiences; Leverage engagement metrics to identify value opportunities; Contribute to client satisfaction and retention.
Seniority
Early-career, hands-on IC
