Enterprise Customer Success
3,504 open positions
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Senior Analyst - FMCG NielsenIQHoncho Nakano-ku Tokyo, 13, jp 1mo Serve as the primary Customer Success contact for Japanese clients operating overseas or expanding into new international markets, managing day-to-day communications and driving strategic decision-making using NIQ data.
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Customer Success Manager (Vietnamese or Chinese speaker) AppsFlyerBangkok 1mo Drive product adoption and maximize outcomes for Enterprise customers in Thailand and SEA by acting as a trusted advisor and growth partner.
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Principle Customer Success Account Manager MicrosoftNorway, Rogaland, Stavanger 1mo Lead end-to-end customer success and value realization for strategic enterprise accounts, acting as a trusted advisor to senior stakeholders on large transformation programs.
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Founding Account Manager, Advisor Services & Loyalty ForatravelNew York City 1mo Founding Account Manager building the account management function from scratch for high-value travel advisors, combining strategic function design with direct portfolio management to drive advisor growth and retention.
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Mid Market Customer Success Manager BillcomRemote $129k1mo Trusted advisor for complex mid-market accounts, driving retention and expansion by aligning financial automation capabilities to measurable business outcomes.
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Customer Success Manager SalesforcePortugal - Lisbon 1mo Ensure high-value customers on the Signature Success Plan achieve significant ROI by acting as a trusted advisor and extension of their workforce.
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Client Implementation & Success Manager NelnetLincoln, NE $50k–$65k1mo Leads the full lifecycle of client onboarding, implementation, and ongoing success for assigned platforms, serving as a primary strategic and technical resource.
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Projektledare till team Real Estate↗ Lime TechnologiesStockholm, Stockholm County, Sweden 1mo Lead customer projects to help Nordic real estate companies digitize operations and maximize value from Lime CRM implementations.
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Associate Customer Success Manager - RDAF O9solutionsBangalore, Karnataka, India 1mo Managing post-go-live customer accounts in the US and India, ensuring solution usability, uptime, and data accuracy while driving sustainable revenue growth.
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Founding Client Operations Associate - APAC VerticeSydney 1mo First Client Operations hire for APAC, owning the onboarding journey from signed contract to active user adoption on an Intelligent Procurement Platform.
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Professional Services Team Manager - Implementation Consulting↗
Monday.ComLondon, England, UK
1mo
Lead and grow a team of Forward Deployed Consultants to implement monday.com's AI Work platform for customers, advising on building and optimizing solutions.
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Assistant Manager - Product Delivery↗ IDfy 1mo Own end-to-end delivery of IDfy's products for clients, translating requirements into working solutions and managing the implementation lifecycle from requirement gathering to go-live.
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Senior Technical Account Manager - Strategic Services (EMEA) ClickUpRemote 1mo Partner with strategic enterprise customers to lead complex SaaS implementations, drive adoption, and design scalable workflow solutions using ClickUp's AI-native platform.
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Associate Director, CRM & Field Platforms BiibhrCambridge, MA $162k–$223k1mo Strategic leader responsible for shaping the future of Biogen's customer engagement ecosystem by leading the strategy, governance, and adoption of CRM and field technology platforms across North America.
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Customer Onboarding Specialist - AgTech / Tecnología Agrícola HalterBuenos Aires 1mo Launch Halter's cattle management technology for producers in Argentina, Uruguay, and Brazil, managing end-to-end onboarding, field training, and operational support.
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Senior Client Delivery Partner - Dynamics 365 Hitachi-SolutionsRemote $190k1mo Strategic client delivery partner managing relationships, driving digital transformation, and ensuring mutual success between clients and Hitachi Solutions teams.
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Customer Success Business Partner AnaplanManila - Office 1mo Strategic advisor and transformation partner helping enterprise customers leverage Anaplan's AI-infused scenario planning platform to drive measurable business outcomes and maximize ROI.
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Senior Customer Success Manager
CommercetoolsBoston, Massachusetts, United States (Hybrid)
$120k1mo
Senior Customer Success Manager responsible for nurturing relationships, ensuring account health, and driving post-sales growth for enterprise B2B commerce clients.
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Mid Market Onboarding Coach CloudbedsRemote 1mo Empower mid-market hotel customers to transform operations and adopt the Cloudbeds platform through strategic onboarding, training, and change management.
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Director of Service Delivery, Internationals CTERAEMEA (UK - preferred) 1mo Lead the Service Delivery organization for CTERA's Hybrid Cloud Data Platform across EMEA and APAC, managing enterprise implementations and customer success.
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Scaled Customer Success Manager BoxincTokyo Office 1mo Design and execute customer success programs for existing Japanese customers to drive engagement, adoption, and retention of the Box content management platform.
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Customer Success Manager - Boston NetBrainUSA $110k1mo Own the full lifecycle of enterprise customer relationships (onboarding, adoption, expansion, renewal) for a no-code network automation platform serving IT operations teams.
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Manager, Transition Strategy Partner TrinetAtlanta, GA, United States $90k1mo Leading a team of Transition Strategy Partners to execute customer onboarding and transition services from pre-sale through steady-state service.
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Customer Retention Manager
Platform.ShRemote
1mo
Proactive human outreach and health monitoring for a high-volume portfolio of customer accounts to protect and grow revenue, turning renewal conversations into natural next steps.
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KCP KyndrylLisbon HQ AGEAS (PTLISAGE) 1mo Lead multi-disciplinary consulting teams to drive profitable growth and strategic change agendas for C-suite clients across complex Business and IT solutions.
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EverPro - Customer Success Manager, (Remote US) EvercommerceRemote $50k1mo Nurturing relationships with clients of the GuildQuality product line to ensure value, loyalty, and retention through strategic account oversight and direct support.
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Lead Critical Account Manager, APJ CohesitySydney - Salesforce Tower - Australia (Office) 1mo Strategic escalation management for critical customer issues jeopardizing business relationships or sales opportunities, coordinating cross-functional teams to resolve complex challenges.
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Engagement Manager- SAP↗ ImplemaStockholm, Stockholm County, Sweden 1mo Strategic Engagement Manager responsible for developing and deepening long-term relationships with Implema's most important SAP customers, combining strategic advisory, business development, and commercial accountability.
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Teamleiter Client Application Support (CAS) (m/w/d) - Food Ospelt Food EstablishmentTHUERINGEN 1mo Leading the Client Application Support (CAS) team to drive digital transformation, optimize IT service management, and modernize the digital workplace.
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Principal Customer Success Manager - Pharma H1Remote $145k1mo Strategic advisor to H1's largest and most complex enterprise customers in Pharma & CRO, driving adoption, value realization, retention, and growth across Clinical and Medical & Commercial product lines.
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Client Success Manager AtturraBrisbane, Queensland 1mo Strategic Client Success Manager for QAD ERP accounts, driving retention, renewals, and adoption of QAD Cloud/Adaptive ERP for manufacturing clients.
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Client Success Manager MavenclinicRemote $106k2mo Own relationships with employer accounts introduced through channel partnerships, driving enrollment, engagement, and net revenue retention.
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Account Manager RMSMelbourne, Victoria 2mo Primary point of contact for a defined portfolio of Tier 2 customers, managing renewals, retention, and expansion opportunities.
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Enterprise Platform Advisor AppianAppian Corporation - US $125k2mo Strategic advisor empowering leading organizations to transform work through process applications built on Appian's software platform with AI and robotic automation.
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Client Service Director-Public Sector (w/m/d) RYSM integral GmbHDresden, Altmarkt 21/22 2mo Strategic and commercial leadership for a large, long-term Public Sector digital mandate, bridging client consulting, account development, and digital delivery.
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Senior Customer Success Manager
CommercetoolsBoston, Massachusetts, United States (Hybrid)
$120k2mo
Link between customer and modern commerce products, accountable for nurturing relationships, account health, and post-sales acquisition.
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Manager, Customer Success, Strategic SsreferralsRemote - US 2mo Lead a team of Strategic Customer Success Managers to drive retention, growth, and operational rigor for high-value enterprise clients.
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Sr. Customer Success Manager, Federal AbnormalsecurityRemote - USA $139k2mo Manage and grow a portfolio of federal customer relationships, ensuring success and satisfaction while maximizing value realization from the Abnormal platform.
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Director, Technical Account Management PlaylistUnited States $131k2mo Lead the Technical Account Management organization to drive retention, growth, and operational excellence for enterprise fitness and wellness clients on the Mindbody platform.
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