Senior Analyst - FMCG
Core
Serve as the primary Customer Success contact for Japanese clients operating overseas or expanding into new international markets, managing day-to-day communications and driving strategic decision-making using NIQ data.
Role type
Senior Analyst - Customer Success & Client Relationship Management
Builds
Client success outcomes, strategic insights, and market expansion initiatives for Japanese FMCG clients
Domain
Consumer Intelligence / Market Research / FMCG
Deliverable
client delivery
Required skills
bilingual Japanese and English communication, client relationship management, data analysis and reporting, cross-functional collaboration, project coordination, presentation skills, Microsoft Office proficiency, AI tool adoption
Preferred skills
background in consulting, analytics, or sales support, experience with global markets, familiarity with digital research platforms
Technologies
NIQ platforms, Microsoft Excel, Microsoft PowerPoint, AI-powered tools
Responsibilities
Manage client communications and resolve service inquiries, lead business reviews and presentations, translate client priorities into actionable plans, support client expansion into new markets, drive platform adoption and training, document processes for continuous improvement
Seniority
Senior, hands-on IC
