EverPro - Customer Success Manager, (Remote US)
Hybrid · United StatesNo visa sponsorship
Core
Nurturing relationships with clients of the GuildQuality product line to ensure value, loyalty, and retention through strategic account oversight and direct support.
Role type
Customer Success Manager (SaaS)
Builds
Customer loyalty and retention for the GuildQuality product line
Domain
SaaS / Customer Experience Solutions
Deliverable
product features
Required skills
Client relationship management, ROI optimization, upselling and cross-selling, product training delivery, complex issue resolution, data analysis
Preferred skills
Business consulting/operations/marketing background, SaaS software knowledge, strategic account management, GuildQuality software experience