Operations Management
2,790 open positions
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Workers Compensation Technical Specialist EmlMelbourne, Victoria 1mo Providing technical support to claims teams regarding the claims management process in line with Victorian workers compensation law and WorkSafe Victoria guidelines.
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Team Leader – Driver Training My NRMASydney Olympic Park, New South Wales 1mo Lead, coach, and shape the future of driver training operations for NRMA, delivering Safer Drivers Course and Corporate Driver Training programs across NSW.
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Service Manager Crown EquipmentSmithfield, New South Wales 1mo Lead Sydney service operations for a large-scale industrial service business, overseeing 100+ employees across field service and workshop environments to drive operational turnaround and P&L performance.
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Customer Service - Team Lead ShiftNorth Sydney, New South Wales 1mo Oversee a small team of Customer Service Officers, providing coaching and support while handling complex customer escalations and operational requests for Australian SMEs.
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IP Coordinator - Trade Marks Davies Collison CaveMelbourne, Victoria 1mo Oversee day-to-day operations of a 6-person Trade Mark team, ensuring timely and accurate delivery of trade mark records and filing support services.
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Manager CIBTSydney, New South Wales 1mo Lead immigration service delivery, manage complex/VIP cases, and oversee team performance for corporate and individual clients.
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Service Manager - Off Highway Penske Australia & New ZealandChipping Norton, New South Wales 1mo Lead the Chipping Norton branch service department for off-highway heavy diesel equipment, focusing on KPI improvement, customer experience, and business growth.
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Account Mgmt - Client Relations Supervisor Capital Transport and Logistics Group PtyWingfield, South Australia 1mo Lead and mentor the Account Management team to retain existing clients, secure new business opportunities, and achieve revenue and margin targets within the transport and logistics sector.
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Customer Operations Lead, Claims Fetch PetSydney, New South Wales 1mo Lead the Customer Operations team to deliver pet treatment support and claims experience, ensuring fair, quick, and empathetic interactions for stressed pet parents.
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Regional Director/Associate Director Opteon Property GroupBrisbane, Queensland 1mo Drive operational performance and lead a regional team of Valuers across South East Queensland, ensuring high-quality delivery and business growth.
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Practice Leader Slater and GordonPenrith, New South Wales 1mo Lead and supervise a high-performing team of legal professionals in the Workers Compensation practice, managing complex legal matters and delivering strategic, financial, and operational objectives.
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Workshop Team Leader Milwaukee ToolsCarole Park, Queensland 1mo Lead a team of service repair technicians to ensure operational excellence and efficiency in a power tool repair center.
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Team Leader - Multiple Positions Marsh McLennanAdelaide, South Australia 1mo Lead day-to-day workflow for Claims and Administration Operations teams, supporting up to 15 people to deliver accurate, timely, and high-quality service to members and clients.
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Technical Executive, Essential Safety Measures (ESM) WspMelbourne, Victoria 1mo Provide technical leadership and drive business growth for Essential Safety Measures (ESM) consulting services, including site inspections, testing assessments, and client relationship management.
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Manager, Company and Personal Insolvency TeneoSydney, New South Wales 1mo Leading day-to-day management of corporate and personal insolvency appointments (liquidations, administrations, receiverships, bankruptcies) within the Australian framework, including strategy, compliance, investigations, and asset realisation.
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Customer Experience Leader - South Bank, QLD Flight CentreQueensland 1mo Lead a high-performing customer-focused team to enhance customer satisfaction and drive business performance for the Travelwise business.
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Client Care Centre Manager Tiffany & CoSydney, New South Wales 1mo Lead a team of Client Care Advisors to drive sales, service, and productivity targets across phone, messaging, live chat, and email channels for Tiffany & Co.'s luxury clients.
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Contact Centre Manager MableRemote 1mo Oversee the day-to-day activities of the HomeMade contact centre team, ensuring exceptional service delivery and driving continuous improvement initiatives for older people self-managing their care.
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Customer Service Representative Essential Recruitment & ConsultSydney, New South Wales 1mo Lead the customer service team for a national plumbing company, managing scheduling, safety audits, and team performance to improve sales and administrative efficiency.
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Business Operations Manager DovidaQueensland 1mo Lead and guide the Dovida team in a company-owned office to navigate business challenges, grow the business through community partnerships, and drive outcomes in a fast-paced service environment.
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Contact Centre & Call Centre Professionals Hire Resolve.comNewcastle, New South Wales 1mo Lead and optimise day-to-day contact centre operations across voice, email, chat, and digital channels while managing team performance and customer experience outcomes.
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Agency Services Manager (Insurance) Orion180 Insurance ServicesMelbourne, Victoria 1mo Lead and scale a shared-services team supporting independent insurance agents and strategic partnerships, focusing on onboarding, service operations, and process improvement.
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Local Service Manager - Pest Rentokil-InitialBrisbane, Queensland 1mo Lead a team of service personnel to deliver high-quality pest control services and drive sales growth for clients.
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Team Leader Dxc-TechnologyMelbourne, Victoria 1mo Lead a dedicated claims team within a state to oversee workers' compensation case management, coaching, and compliance for a self-insured account.
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Senior Member Resolutions Officer - Administration AustralianSuperMelbourne, Victoria 1mo Investigate and resolve complex member complaints (IDR) and coach support staff to improve member outcomes and complaint handling processes.
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Consultant Gig #1008–SYD–Remediation Manager Internal Consulting GroupSydney, New South Wales $234k1mo Lead a team of remediation specialists to correct customer records and resolve fee-related issues, ensuring data accuracy and clear communication.
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Team Manager – Facilities Maintenance Modus ProjectsAdelaide, South Australia 1mo Lead a team of Service Coordinators to deliver responsive, high-quality facilities maintenance services to clients across Australia.
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Assistant Branch Manager Kennards HireWedgefield, Western Australia 1mo Support the Branch Manager in leading day-to-day operations, team development, and customer service for a family-owned equipment hire branch.
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Service Manager – Construction Equipment Brandt TractorAdelaide, South Australia 1mo Lead the day-to-day operations of the Service Department for John Deere construction equipment, ensuring operational efficiency and customer satisfaction.
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Team Leader, Insurance MUFG Pension & Market ServicesDocklands, Victoria 1mo Lead and manage a team of Insurance Services and Family Law staff to achieve organizational goals and service levels.
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Customer Service Team Leader AcceleratePerth, Western Australia 1mo Lead and develop a high-performing customer service team to deliver exceptional customer experiences across multiple service channels.
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Teamleitung Callcenter Stadtwerke (m/w/d) WittCall GmbH & Co.KG NBNeubrandenburg, Mecklenburg, MECKLENBURG_VORPOMMERN 1mo Leading an inbound customer support team for an energy supplier, handling operational daily business, coaching, and optimizing KPIs.
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Commercial Operations Manager WoodwardFort Collins - Drake Campus $102k1mo Leads a team of commercial operations professionals to achieve short-term operational objectives and integrate strategies with business goals.
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Supervisor Customer Care & Sales Advisor CableoneIdaho Falls ID, US 1mo Lead and develop a team of Customer Care and Sales Advisors to ensure high-quality service delivery, drive retention, and achieve sales goals.
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Teamleiter (m/w/d) Outbound-Team / Service-Center Personal-Placement Friedrich AuderschHalle (Saale), SACHSEN_ANHALT 1mo Managing outbound projects as the interface between clients and project team leaders, focusing on transparent communication and service quality.
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Clinical Support Team Lead (Spain) DandySpain - Barcelona 1mo Lead a distributed team of lab technicians and CX Experts to handle complex dental and clinical inquiries via live chat and phone for dental practices across Europe.
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Call Center Supervisor (Collections) TeleperformanceMaumee, OH 1mo Manages and develops a team of agents to meet performance targets, maximize productivity, and ensure quality in collections operations.
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HVAC Service Operations Manager JciRaleigh-North Carolina-United States of America $101k1mo Manage day-to-day HVAC commercial service business operations, team leadership, and financial objectives to ensure customer satisfaction.
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Teamleitung Service Center (m/w/d) Riparo GMBHHolzgerlingen, BADEN_WUERTTEMBERG €50k1mo Leading a service center team of 8-10 employees to support insurance companies in vehicle damage processing via a network of workshops and rental car companies.
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Director of Field Operations (f/m/d) OrbemMunich 1mo Own end-to-end delivery of installations, on-site service, and scheduled maintenance for multi-million-euro MRI imaging systems across Europe and the US.
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