Local Service Manager - Pest
Core
Lead a team of service personnel to deliver high-quality pest control services and drive sales growth for clients.
Role type
Local Service Manager (Pest Control)
Builds
Pest control services for commercial and residential clients
Domain
Pest Control / Facility Services
Deliverable
client delivery
Required skills
Team coaching and mentoring, operational planning, quality auditing, service standard optimization, vehicle fleet management, customer relationship management, safety initiative implementation, dispute resolution, reporting to senior management
Preferred skills
Commercial experience, high-level communication, leadership by example
Technologies
Service management tools and technology
Responsibilities
Coach, mentor, and train the service team to achieve targets; Monitor and review service productivity rates; Implement the regional annual operational plan; Conduct regular quality audits of the client base; Ensure company service practices are met; Optimize service efficiency through available tools; Maintain company vehicles in safe and clean condition; Proactively resolve customer issues; Develop long-term customer relationships