Off Highway Service Manager
Core
Lead the Off-Highway Service Department at the Wacol branch, focusing on KPI monitoring, customer experience enhancement, and business plan execution.
Role type
Off-Highway Service Manager
Builds
Service operations for heavy-duty trucks, diesel engines, and power systems
Domain
Industrial equipment service (Off-Highway, Mining, Energy, Construction)
Deliverable
client delivery
Required skills
Managerial leadership, financial analysis (budgets, gross margin, expenses), customer relationship management, technical product knowledge, HSE compliance, time management
Preferred skills
Experience with Sauer, Allison, and mtu products, history in Off-Highway Service Supervisor role
Responsibilities
Monitor and improve departmental KPIs, manage and motivate a team of mechanics and support staff, build and maintain a strong customer base, canvass for additional business opportunities, promote company products and services
Seniority
Manager, hands-on leadership