Operations Management
2,790 open positions
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Manager, Premium Support AirbnbRemote 1mo Operational leadership role managing a team of 10-15 Customer Service ambassadors to deliver high-quality support and handle complex escalations for the Airbnb community.
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Service Delivery Manager InfoConsulting Australia PtySydney, New South Wales A$150k–A$165k1mo Senior Service Delivery Manager owning a large-scale managed service for a major NSW utility, ensuring SLA compliance and leading a blended onshore/offshore team.
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Flight Centre - Area Leader - SEQ Flight CentreQueensland 1mo Lead a team of 28-30 consultants to deliver exceptional travel experiences, drive market share growth, and manage operational standards across the SEQ region.
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Team Leader NSW Department of Customer ServiceParramatta, New South Wales $114k1mo Lead a team in processing high-volume licensing applications and handling complex escalated enquiries for the Home Building and DBP Registration Schemes.
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Team Leader Field Staff Community Gateway LimitedNowra, New South Wales $19k1mo Provide leadership and support to front-line field staff to deliver aged care and disability services to clients.
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Motor Fraud Team Leader Suncorp BankBrisbane, Queensland 1mo Lead a high-performing investigative team to oversee complex motor insurance fraud cases, ensuring quality, compliance, and operational excellence.
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Team Leader Customer Experience Cumberland CouncilMerrylands, New South Wales $2k1mo Lead a team providing high-quality, efficient, and positive end-to-end experiences for internal and external customers across multiple Council sites and touchpoints.
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Restoration Technician Remeed Solutions PtyTownsville, Queensland 1mo Lead on-site restoration projects for water, fire, mould, storm damage, and biohazard, overseeing daily operations and ensuring work meets IICRC standards.
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Coates Career Opportunities Regional Manager - QLD North CoatesQueensland 1mo Lead a geographically dispersed team of branches across North Queensland and the Northern Territory, driving safe, profitable, and customer-focused outcomes for Coates' Equipment Hire, Engineering Solutions, Industrial Solutions, and Power & HVAC divisions.
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Director, Customer Success HumaninterestLindon, UT, Hybrid $130k1mo Strategic leadership of customer support operations, focusing on operational excellence, team development, and data-driven improvement of resolution rates and customer satisfaction.
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Team Lead, Customer Care ZayZoonRemote 1mo Lead a Customer Care team to drive operational KPIs, manage support queues, and ensure customer success for a financial empowerment platform.
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Senior Spezialist Kundenservice und Schadenmanagement (m/w/d) DIS AG Niederlassung DüsseldorfDüsseldorf, NORDRHEIN_WESTFALEN 1mo Handling customer inquiries, complaints, and claims while ensuring service quality standards for a specialized financial services provider.
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Teamleitung Arbeitsvorbereitung (m/w/d) naturenergie holding AGRheinfelden (Baden), BADEN_WUERTTEMBERG 1mo Leading a 12-person team to ensure service and sales quality, manage resources, and develop customer solutions for natureenergy's regional energy services.
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Call Center Supervisor AcePittsburgh, PA, US 1mo Oversee call center operations, manage team performance, and resolve escalated member service issues to ensure total member satisfaction.
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Ops Sup Sr Supervisor CitiOFALLON, Missouri, United States of America $65k1mo Provide full leadership and direction to a team of up to 10 employees to ensure seamless delivery of operations support services in coordination with the Operations - Core team.
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Operations Senior Coordinator Powerdotlisbon 1mo Own projects and processes to improve EV charger uptime and operational efficiency across multiple European geographies.
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RIS Operations Manager Principal FinancialDes Moines, Iowa; Charlotte, North Carolina $89k1mo Lead a team delivering accurate, timely, and high-quality operational services within a complex defined contribution environment.
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Senior Hospitality Site Manager Rr-DonnelleyLos Angeles, CA, us $99k1mo Oversee multi-service team delivering white-glove hospitality, workplace, and business support services within a fast-paced law firm environment.
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Teamlead Customer Success (m/w/d) Instaff JobsRemote 1mo Lead and manage an 8-person Customer Success team to ensure excellent customer care, high satisfaction, and retention for InStaff's clients.
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מנהל/ת צוות שירות לקוחות ותביעות- PassportCard Reloction PassportcardNetanya, Israel 1mo Leading a claims team for international health insurance, managing service quality, productivity, and complex claim approvals.
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Senior Manager - Service Engineer, Energy Storage RedwoodmaterialsSan Francisco, CA 1mo Lead and scale the Service Engineering department for Battery Energy Storage Systems (BESS), transitioning the team from hands-on support to a structured organization that bridges field operations and core engineering.
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Functional Lead Leasing (m/w/d) Lesora AT GmbHInnsbruck €54k1mo Functional Lead for leasing operations and team leadership in Austria, ensuring contract quality, credit decisions, and process optimization.
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Manager/Senior Manager - Restructuring & Recovery RsmMelbourne, Victoria 1mo Managing corporate and personal insolvency engagements, providing restructuring advice, and leading teams to deliver practical outcomes for clients.
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Client Relations Centre Team Leader RichemontSydney, New South Wales 1mo Manage the daily operations of the Client Relations Centre (CRC) for luxury brands, ensuring service standards and sales targets are met across phone, email, chat, and social media channels.
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Team Leader – Impairment Benefits Dxc-TechnologyMelbourne, Victoria 1mo Lead a team managing impairment benefit claims for injured workers, ensuring quality, timely decisions, and compliance with WorkSafe objectives.
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Field Service Manager - Sydney Metro Aristocrat TechnologiesGreystanes, New South Wales 1mo Lead a field service team to deliver maintenance and support for gaming machines and venues, ensuring customer satisfaction and operational compliance.
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Service Manager RDO Equipment AustraliaDerrimut, Victoria 1mo Lead the Vermeer Service Department in Melbourne, overseeing daily operations, financial performance, and team development to support industrial equipment industries.
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Team Leader - Contact Centre City fmRemote 1mo Lead, mentor, and manage a diverse team in a fast-paced, 24/7 contact centre environment to ensure targets and KPIs are achieved.
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Customer Service Manager - Bentleigh Contour EducationBentleigh, Victoria A$75k1mo Lead campus operations and service teams to deliver a seamless student experience in a high-growth tutoring ecosystem.
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Customer Support Coordinator - Mount Eliza Botanica Opal HealthCareMount Eliza, Victoria 1mo Lead a team delivering customer support, sales, admissions, and administrative services for a care community, ensuring full occupancy and high-quality resident experiences.
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Manager | Restoration (NSW) Bay BuildingAuburn, New South Wales 1mo Lead the NSW/ACT restoration team delivering water, flood, fire, and chemical property restoration projects for insurance and facility management clients.
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Customer Accounts Manager CoregasYennora, New South Wales 1mo Lead a team of nine administrators to oversee Customer Accounts and Credit Claims functions, managing workflows, reporting, and dispute resolution.
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Field Service Manager Crown EquipmentWelshpool, Western Australia 1mo Lead a team of site and field technicians to ensure operational excellence of the technical service team while actively pursuing new business and managing customer relations.
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National Service Operations Manager Henry ScheinMascot, New South Wales 1mo Lead Install, Repair & Fix Service Operations across Australia, managing a team of Service Team Leaders to ensure operational excellence and customer satisfaction for dental professionals.
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Assistant Service Manager | Disability Social Impact CareersSydney, New South Wales 1mo Hands-on leadership role ensuring high-quality support delivery and operational consistency for participants in a disability service.
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Customer Experience Manager Orion180 Insurance ServicesMelbourne, Victoria 1mo Lead the Customer Experience Department (Support, Policy Administration, Inspections) to optimize operations, manage team performance, and ensure compliance within the insurance sector.
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Faith & Education Team Lead, Claims Operations Marsh McLennanSydney, New South Wales 1mo Lead a team of claims professionals supporting faith-based, independent schools, childcare, and education sectors with technical oversight and stakeholder management.
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Technical Executive, Essential Fire Safety Measures (EFSM) WspSydney, New South Wales 1mo Provide technical leadership and drive business growth for Essential Fire Safety Measures (EFSM) consulting services, including site inspections, testing assessments, and client relationship management.
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Regional Manager, Chubb Northern Queensland Chubb Fire & SecurityQueensland 1mo Lead the Fire & Security business in Far North Queensland, driving growth, operational excellence, and team development.
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