Team Leader, Insurance
Core
Lead and manage a team of Insurance Services and Family Law staff to achieve organizational goals and service levels.
Role type
Team Leader (Insurance Services & Family Law)
Builds
Insurance claims processing and family law services
Domain
Insurance / Family Law
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, operational planning, risk management, compliance, stakeholder management, process improvement, recruitment, performance coaching, MS Office, knowledge of Superannuation/insurance/family law legislation
Preferred skills
Business management qualification, experience leading Group Life teams
Responsibilities
Build high-performing teams, plan and forecast workflow activities, ensure compliance with processes and regulations, develop and coach team members, manage escalations and enquiries, create reporting for business needs
Seniority
Mid-level, hands-on IC with people management responsibilities