Global Technical Support
657 open positions
-
Client Success Engineer III (Advanced Support)↗ MpulseRemote 12d Senior technical support engineer diagnosing complex escalations, driving system reliability improvements, and mentoring junior engineers for healthcare conversational AI platforms.
-
Product Support Specialist DutchieRemote $0k–$0k12d Frontline expert owning inbound contacts for Dutchie's full stack of products (POS, ecommerce, payments, loyalty, hardware) to troubleshoot technically complex issues for dispensaries.
-
Technical Success Engineer DataGrailRemote $80k–$80k14d First-line technical support engineer for an AI data privacy platform, resolving bugs, investigating issues, and partnering with Product/Engineering to improve customer experience.
-
Tier 2 Technical Support Specialist RockbotRemote $60k–$60k14d Escalate and resolve complex technical issues for enterprise customers in networking, hardware, and media technology environments while optimizing support operations with AI tools.
-
Technical Support Engineer II - W&B EMEA CoreWeaveLondon, England $56k–$75k14d Provide technical support for Weights & Biases (W&B) users via email, live chat, and community forums, triaging bugs and ensuring SLA compliance.
-
Tier 3 Support Engineer HelloheartRemote US $90k–$90k14d Investigate and resolve complex technical issues, backend services, and data workflows for internal teams.
-
L1 Technical Support Engineer AbnormalsecurityRemote - USA $0k–$0k14d L1 Technical Support Engineer for enterprise customers using Cloud Email Security, AI Security Agents, and SaaS Security solutions.
-
Security Customer Experience Engineer MicrosoftCosta Rica, San José, San José 14d Coordinate across support, engineering, and product teams to resolve customer issues, drive bug investigations, and act as a trusted advisor providing technical guidance and proactive recommendations.
-
Customer Support Engineer MendixRotterdam 14d Resolve platform and application development/deployment issues for customers by investigating, reproducing, and solving problems within the Mendix platform infrastructure.
-
-
Technical Support Specialist - T1 AppDirectToronto 15d First-line technical support specialist for a B2B SaaS subscription commerce platform, resolving issues for customers and partners.
-
Business Support Engineer↗ SourceoSingapore, S00, SG 15d Provide technical engineering support to Meta's global partners and clients, ensuring high-quality product experiences and resolving integration issues across Business Messaging, Telecommunications, Fintech, and Advertising.
-
Product Support Representative N-OC↗ Airbus40, TH 15d Deploy and support N-OC Skywise Digital Solutions for airline customers, managing data workflows, user acceptance tests, and in-service technical support.
-
Designated Senior Technical Support Engineer CohesityUnited Kingdom - Remote 15d Deliver high-touch technical product support and resolve complex data protection issues for enterprise customers using Cohesity NetBackup Software and Flex Appliances.
-
Technical Support Engineer - India TogetheraiRemote 15d First-line technical support for customers building training, fine-tuning, and inference solutions with Together AI's platform.
-
Intermediate Support Analyst BeesCampinas, Brazil 15d Own end-to-end resolution of production incidents and service requests for live digital applications and products, participating in root cause analysis and reducing customer impact.
-
Intermediate Support Analyst AbinbevCampinas, Brazil 15d Own end-to-end resolution of production incidents and service requests for live digital applications and products, participating in root cause analysis and war rooms.
-
Customer Support Manager (m/w/d) Vusiongroup-SaRemote $39k–$39k16d Manage customer support operations, resolve technical issues, and coordinate fixes with 3rd level support for VusionGroup's IoT Cloud solution.
-
-
Manager, Technical Support - Mexico City - Hybrid↗ GigamonCiudad de México, DIF, MX 16d Lead a team of Technical Support Engineers to provide post-sales support to Gigamon end users and partners, ensuring high customer satisfaction and operational excellence.
-
Technical Support Engineer↗ Mercado LivreMG, BR 16d Design and scale secure, innovative systems to solve real-world problems in logistics and distribution centers, utilizing AI models and continuous learning to democratize e-commerce and financial services in Latin America.
-
-
IT Specialist↗ Ais40, TH 16d Provide first and second tier application support and engineer OSS platform stability for enterprise systems.
-
Platform Technical Support Specialist Lyra HealthUnited States 16d Front-line technical support for Lyra Empower, an AI-powered mental health platform, serving providers and clients.
-
Technical Account Manager NorthbeamRemote 16d Technical counterpart to Customer Performance ensuring the technical health, data quality, and pipeline integrity for existing eCommerce customers.
-
Platform Support Engineer IntradiemRemote-United States of America 16d Escalation resource for complex platform-level cases, conducting deep-dive root cause analysis and database-level investigation for Intradiem's Dynamic Workforce Orchestration platform.
-
Senior Cloud Support Engineer I MicroStrategyTysons Corner, VIRGINIA, us $83k–$83k16d Provide advanced technical support for Strategy's Business Intelligence product suite and Cloud platform, acting as an escalation point for complex customer issues.
-
Technical Support Engineer KalepaRemote $85k–$85k16d Own technical investigation and resolution of issues across Kalepa's AI underwriting platform for insurance clients, acting as the connective tissue between customers and engineering teams.
-
-
-
Product Support Representative AGBangkok Area 17d Deploy and support Core X Skywise Digital Solutions for airline customers, acting as the primary technical interface for on-site visits, deployment, and in-service support.
-
Application Support Engineer AccentureBengaluru 17d Act as a software detective to investigate and resolve issues across components of critical business systems, ensuring smooth operation and reliability.
-
Software Engineer - MTY↗ John DeereEl Gallito, NLE, MX 17d Support Case Triage & Follow-up within the Data & Cloud Platform Team, ensuring customer issues are fully resolved and improving processes through automation and AI Agents.
-
Technical Support Engineer HealtheeBuenos Aires, Buenos Aires, Argentina 17d Resolve complex technical issues for enterprise customers by troubleshooting web and mobile applications, investigating root causes, and collaborating with engineering teams.
-
Technical Acccount Manager IntegraladsLondon, United Kingdom 17d Main technical point of contact for integrated clients, troubleshooting technical issues and providing high-touch consultative services.
-
Geophysicist - DP SlbHouston, United States 17d Provide technical support and consulting for customers utilizing Petrel E&P software on energy exploration and development activities, including troubleshooting, training, and performing geophysical interpretation.
-
OSS Operations Expert↗ VodafonePorto, P13, PT 17d Provide 2nd line operational support for multi-vendor OSS tools, ensuring service quality and continuity through preventive and corrective troubleshooting.
-
-
-
Premium Support Engineer (NYC, Weekend Shift) ReplitNYC (SoHo) 17d Front-line technical support for Replit's highest-value customers, resolving complex product issues and guiding them through critical incidents.
-
Technical Customer Support Lead EllipticRemote 17d Lead a technical customer support team, drive AI automation to reduce ticket volume, and act as the primary link between support and engineering for escalations and product feedback.
-
Technical Support Engineering Intern - Summer 2027 VerkadaBay-HQ office $0k–$0k17d Troubleshoot complex network, hardware, and software problems on Verkada's cloud-managed IoT platform and provide system design advice to enterprise clients.
-
Junior Data Analyst - Product NuiteeMorocco 17d Junior Data Analyst supporting product and engineering teams by investigating system issues, analyzing logs and data, and translating technical findings into clear answers.
-
-
Staff, Technical Account Manager TwilioRemote $117k–$117k18d Designated technical support engineering contact for strategic customers, resolving complex technical problems and providing proactive guidance to prevent business-impacting downtime.
-
Senior Technical Support Engineer SalesforceCalifornia - Remote $99k–$99k18d Handle support requests and act as a technical resource for the Success Architect team, bridging support and engineering for a B2B SaaS CRM platform.
-
-
Sr Technical Engineer - Billing Support IngrammicroTaguig City, Philippines 18d Provide expert-level technical assistance and Level 2 diagnosis for complex billing and cloud product issues, acting as a trusted advisor to minimize downtime and ensure SLA compliance.
-
Field Support Representative - Colorado SkydioUS Remote $100k–$100k18d Field support representative providing onsite and remote technical troubleshooting, logistics support, and training for Skydio's autonomous drone systems to commercial, government, and military customers.
-
Junior Technical Account Manager RedhatRaleigh, US $0k–$0k18d Junior Technical Account Manager focused on building foundational knowledge of Red Hat's products, ensuring timely resolution of basic technical challenges, and supporting customer satisfaction under close supervision.
Browse by specialty
AI Data AlignmentAI EngineeringAI Software EngineeringAndroid DevelopmentApplied AI StackAutomotive AndroidAutomotive EmbeddedAvionics SoftwareBackend EngineeringBackend Web QABrowser Extension DevBusiness IntelligenceC# BackendC# Full StackCloud SecurityConversational AI QACross-Platform MobileData & ETL QAE-Commerce BackendEmbedded LinuxEngineering ManagementEnterprise IntegrationEntry-Level EngineeringERP System QAField Service TechFinTech BackendGame Engine DevGenAI CloudGeneral FrontendGPU Compiler EngHardware VerificationHigh-Frequency TradingIndustrial AutomationiOS DevelopmentIT Support QAJava BankingJava EnterpriseJava FrontendJava MicroservicesMainframe DevelopmentManual Software TestingMedical Device SWML InfrastructureMobile App QANetwork FirmwareNode.js BackendNode.js Full StackPerformance TestingPHP Web DevQA LeadershipReact FrontendRobotics SimulationRPA AutomationSalesforce & Identity QASalesforce EngineeringSAP ABAPSecure Systems TestingSecurity ProductsServiceNow EngineeringSoftware EngineeringSoftware EngineeringSoftware EngineeringSoftware Engineering LeadershiTest AutomationWeb Automation QA
Agile Release ManagementAI InfrastructureAI InfrastructureAI Platform EngineeringApplication DevOpsAWS Kubernetes EngineeringAzure Cloud InfrastructureAzure DevOps EngineeringBroadcast & OSP EngineeringCarrier Network OperationsCloud InfrastructureCloud InfrastructureCloud Infrastructure EngineeriData Center FacilitiesDefense & Security PlatformsDesktop & IT HelpdeskDevSecOps & ClearanceEmbedded Linux & ASICEndpoint ManagementEngineering Systems AdministrationEnterprise Network AdministrationExecutive IT SupportFinancial Trading SystemsFintech Platform EngineeringGCP Cloud EngineeringGlobal Technical SupportHPC & Liquid CoolingHybrid Cloud SREIndustrial Automation & SCADAIntegration & RPAIT Infrastructure LeadershipIT Service ManagementLinux Systems EngineeringMainframe & MiddlewareManaged Cloud OperationsModern Workplace CollaborationNetwork Automation & SDNObservability EngineeringOpenShift & Container PlatformPhysical Infrastructure ProjectsPlatform EngineeringPublic Sector DevOpsSAP Basis AdministrationServiceNow Platform EngineeringSite Reliability EngineeringSolutions ArchitectSpace & Mission SystemsStorage & BackupTelecom & Hybrid ReliabilityWindows Systems Administration
Ad Tech and RankingAdministrative Compliance AnalyticsAds & Personalization MLAgentic AI WorkflowsAI Agents and SafetyAI Automation AnalyticsAI Language TrainingAI Strategy and ArchitectureAnalytics EngineeringApplied GenAI ConsultingAutonomous Driving MLAWS Databricks EngineeringAzure Data EngineeringBI Analytics EngineeringBI Visualization EngineeringBiological Discovery ResearchBiostatistics and SafetyClinical Data EngineeringClinical Laboratory ScienceComputational GenomicsComputer Vision EngineeringComputer Vision LocalizationConsulting Data ScienceConversational AI EngineeringCredit and Fraud RiskCrypto and AI ResilienceData EngineerData EngineerData EngineerData EngineerData Engineering LeadershipData Governance ComplianceData Governance EngineeringData Infrastructure AnalyticsData Science InternshipsData Strategy LeadershipDatabase AdministrationDecision Science AIDigital Marketing AnalyticsE-commerce Data EngineeringEdge AI HardwareEnterprise Data ArchitectureEntry Level InternshipsEnvironmental and GeoscienceFinancial Data EngineeringFinancial Strategy AnalyticsFood Science ResearchForward Deployed AIFraud Risk AnalyticsGCP Data EngineeringGeneral Data PlatformGenerative AI EngineeringGenerative AI SystemsGeospatial GIS AnalyticsGovernment AI SecurityHealthcare Data ScienceHealthcare Risk AnalyticsHEOR and Clinical AIHPC ML EngineeringHR Data IntegrationHR People AnalyticsInformatica Data EngineeringInsurance Actuarial AnalyticsInsurance and ActuarialIT Operations AnalyticsJava Python Data EngKnowledge Graph EngineeringLaboratory Quality AnalyticsLife Sciences AILLM Core EngineeringLLM Evaluation & AgentsLogistics Operations AnalyticsManufacturing Data SystemsManufacturing Process AnalyticsMarket Economics ResearchMarketing ExperimentationMicrosoft Fabric DataMLOps EngineeringPalantir Foundry EngineeringPharma Analytical ChemistryPharma Process DevelopmentPhysical AI DataProcurement Sourcing AnalyticsPublic Health ResearchQuantitative Finance ResearchQuantum and ImageryRisk & Fraud MLRobotics and PerceptionRobotics ML EngineeringSAP BW DataSAP Master DataSearch & Recommendation MLSecurity and ClearanceSnowflake Data EngineeringSnowflake DBT EngineeringSpeech AI EngineeringSupply Chain ForecastingSupply Chain Planning
AI Product SecurityApplication Security EngineeringCloud Infrastructure SecurityCloud Security AssessmentDetection EngineeringEmbedded Firmware SecurityEnterprise Application SecurityFacility Security ManagementGeneral Cyber DefenseGovernance Risk ComplianceIdentity & Access ManagementNetwork Firewall EngineeringOffensive Security TestingOT Industrial SecurityPhysical Guard ServicesPhysical Security EngineeringPrivacy and AI GovernanceSecurity Architecture LeadershipSecurity Program ManagementSecurity Solutions SalesSOC OperationsThreat Intelligence AnalysisVulnerability ManagementVulnerability Research
Academic Product EngineeringAdobe Experience PlatformAgile Scrum MasteryAI Agent EnablementAI Content CreationArchitectural & Interior DesignAutonomous Vehicle ProductsBanking Product DesignBroadcast Production ManagementBusiness Systems AnalysisContact Center TechnologyConversation UX DesignCreative Agency DesignCybersecurity Product ManagementData & ML ProductsDefense Systems ManagementDeveloper Tools ProductDigital Health PlatformsE-commerce MerchandisingEngineering CAD DesignEnterprise Solution ArchitectureEvent & Studio TechFrontend Engineering ManagementGame & Level DesignGaming Product ManagementGenerative AI SolutionsGovernment SaaS ProductsHealthcare AI StrategyHRIS Product ManagementIndustrial Product DesignInfrastructure & ObservabilityInstructional Design & LMSInsurance Claims TechnologyInsurance Product ManagementIT Project ManagementITSM & CRM ArchitectureLegal Tech ProductsNPI Program ManagementPLM Solution ArchitectureProduct AnalyticsProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagerSalesforce Product OwnershipSAP ERP SolutionsSemiconductor Product EngineeringSmart Manufacturing AISupply Chain Product ManagemenTechnical Program ManagementUI/UX Design SystemsUX Research
Aerospace Manufacturing QAAerospace Systems EngineeringAerospace Systems TestAnalog IC DesignASIC Physical DesignASIC Verification EngineeringAutomotive Repair TechnicianAutomotive Systems EngineeringAutonomous Vehicle QACivil Structural EngineeringCNC Machining & FabricationConstruction Project ManagementElectrical Inspection & SafetyElectronics Test EngineeringEmbedded Firmware EngineeringEnvironmental Health & SafetyFacilities Maintenance EngineeringField Service EngineeringHVAC Design EngineeringIndustrial Automation ControlsIndustrial Construction QAIndustrial Maintenance EngineeringLandscaping & Yard OpsManufacturing Process EngineeringMaterials & Chemical LabMechanical Product DesignNetwork Hardware QAPCBA Test EngineeringPharmaceutical Manufacturing EngineeringPhotonics Test EngineeringPower Electronics DesignPower Systems EngineeringProduction OperationsRF & Avionics DesignSemiconductor Process EngineeringSilicon ValidationSpacecraft Mechanical EngineeringSubstation Automation QA
Account-Based Demand GenAI Product MarketingApparel Retail ManagementBanking Relationship SalesContent Communications MarketingEnterprise AI SalesEnterprise Customer SuccessEnterprise Security SalesExperiential Sports MarketingFrontline Service SalesGeneral Business DevelopmentHealthcare Brand MarketingHigh-Incentive Sales RepsIndustrial Technical SalesIndustrial Territory SalesInsurance Lines SalesMarketing Analytics OperationsPartner Channel StrategyPayments Business DevelopmentPerformance Paid MediaPharmaceutical Clinical SalesProcurement Supply ChainRetail Trade MarketingSales Compensation OperationsSales Development RepsSEO Digital MarketingSocial Creative DesignTechnical Solutions Engineering
Automotive OperationsBanking Operations & LendingCommodity & Indirect SourcingCompliance & Contact QACompliance ManagementConstruction & Electrical ProjectsContinuous Improvement & LeanCulinary & Kitchen StaffCustodial & Building ServicesCustomer ServiceDelivery & Traffic CoordinationEducational & Correctional ProgramsEHS Compliance & SafetyEngineering Executive LeadershipEnvironmental Permitting & CarbonERP & WMS SystemsEvent Production & ConcertsExecutive & GTM RecruiterExecutive & Legal AdministrationFacilities Management & OperationsFood Safety QAGeneralist & Early Talent RecruiterGrocery Produce & DeliHealthcare OperationsHealthcare Staffing RecruiterHospitality Concessions & BarHR Business PartneringHR Operations & PayrollIT & Program ProcurementLast Mile LogisticsMaintenance Planning & ReliabilityMajor Construction Project ControlsMaterials & Inventory ControlMission & Defense OperationsOperations & TrainingOperations ManagementOperations ManagementOrganizational Change ManagementPlant & Operations LeadershipProduction Planning & SchedulingProduction SupervisionProject Coordination & AdminPublic Sector Project ManagementReal Estate & Land DevelopmentRestaurant General ManagementRetail Softgoods OperationsRobotics Deployment ProjectsSemiconductor & IE OperationsSpanish Market QAStudent Life & FraternitySupplier QualitySupply Chain StrategyTechnical & Manufacturing RecruiterTextile & Garment QCWarehouse & Distribution OperationsWarehouse Material Handling
Accounts PayableActuarial PricingBusiness AnalyticsCommercial FinanceCorporate DevelopmentCorporate Governance ComplianceCorporate TaxCost AccountingCredit RiskERP SystemsFinance AI InnovationFinancial Crime ComplianceFinancial ReportingFP&A AnalysisFrench Financial QAFund AccountingHealthcare RevenueInternal AuditPayments EngineeringPayroll AdministrationProject ControlsPublic AccountingQuality AuditingQuantitative TradingReal Estate FinanceRetail BankingSAP FinanceSurety UnderwritingThird-Party RiskTreasury OperationsWealth Advisory
Acute Care NursesBehavioral HealthCardiac Imaging TechsCardiology PhysiciansClinical DataClinical DevelopmentClinical EngineeringClinical InformaticsClinical LaboratoryClinical PharmacyClinical Project MgmtClinical Research AssociatesClinical SpecialistsComputer System ValidationDentistryDietary ServicesEmergency MedicineHealthcare RecruitingHospitalistsInfection ControlLab QC OperationsLaboratory ManagementLaboratory Quality ControlLong-Term CareMedical AssistantsMedical CodingMedical Device QAMedical Device TechsMedical EducationMedical Science LiaisonsMedical WritingNurse Case ManagersNursing AdministrationOccupational HealthOncologyPediatricsPharma Manufacturing QAPharmacovigilancePrimary CarePrivate MedicalPsychiatry PhysiciansQuality and ValidationRadiology PhysiciansRadiology TechnologistsRegulatory AffairsRehabilitation TherapistsResearch CoordinatorsRespiratory TherapistsRetail PharmacySurgerySurgical TechsTelehealth ProvidersVeterinary Medicine
Biomedical and Civil EngineeringBioprocess & AnalyticalComputational Biology and GenomicsCore Facility ResearchCorporate AI ResearchEnergy Systems & AIFaculty Administration and MedicineGeneral Academic ResearchGeneral Postdoctoral ResearchHealth Behavior StudiesMaterials and Quantum ScienceNeuroscience & PsychologyNeuroscience and NeurologyPharmacometrics & RegulatoryPhysics and Energy ResearchPolytechnic Engineering InstructionQuantum & AcceleratorRobotics & AITenure-Track FacultyTraditional Campus Instruction
← Select a job to preview