Global Technical Support
861 open positions
-
Technical Support Engineer - 3 ObserveaiBengaluru 8d Own the triage, investigation, troubleshooting, and resolution of complex customer issues for the Observe.AI AI Agents platform, ensuring SLA adherence and driving issues to resolution.
-
Team Lead Product Support L2 (m/w/d) Peter ParkMünchen 8d Building and leading a global L2 Product Support team, solving complex technical escalations across software/hardware, and driving automation/KI initiatives to improve support efficiency and product quality.
-
Technical Support Engineer - night shifts PlaysonRemote 8d Provide second-level technical support and integration protocol testing for iGaming operator partners, ensuring system stability and resolving issues during night shifts.
-
Senior Technical Support Engineer (Customer Experience Team) HeatgeekLondon 8d Senior technical lead resolving complex heating system issues for installers and homeowners, setting diagnostic standards and driving systemic fixes.
-
Billing Support Specialist SupabaseRemote 8d Handle customer billing inquiries, debug payment issues, and improve billing workflows for technical customers across EMEA.
-
Technical Support Engineer ||| RedisIsrael 8d Diagnose and resolve complex technical issues for enterprise customers using Redis Enterprise Software across cloud and on-premises environments.
-
Technical Customer Support Engineer (Level 2/3) Jira - SalesForce↗ Flex PeepsRemote 8d Resolve complex technical issues for SaaS customers via email, chat, and phone, acting as the top escalation point while collaborating with product and engineering teams.
-
Product Support Manager↗ AutodeskMH, IN 8d Lead global off-hours Level 1 Product Support team for Autodesk Operations Solutions, establishing operating practices and ensuring round-the-clock coverage for physical asset management customers.
-
Technical Account Manager - RHEL RedhatMumbai, IN 8d Deliver strategic technical and architectural guidance along with hands-on support to key customers to optimize their Red Hat infrastructure.
-
IN-Sr Support Engineer 1↗ Blue YonderTN, IN 8d Provide Tier 2 solution support and operational stability for Blue Yonder SaaS customers, resolving moderate complexity cases and enabling 24x7 coverage.
-
Technical Support Engineer II↗ DynatraceKA, IN 8d Provide in-product assistance, personalized coaching, and strategic consulting to enterprise customers to accelerate adoption of Dynatrace's AI-powered observability platform.
-
Lead Technical SAAS Support↗ Dover CorporationKA, IN 8d Lead daily L1/L2 support operations for eCommerce platforms, CPQ solutions, and digital experience platforms, acting as the escalation point for complex incidents.
-
Bilingual Level 2 Technical Support Specialist (SaaS & AI tools)↗ BruntWorkRemote 8d Provide advanced Level 2 technical support for a next-generation SaaS customer communication and automation platform, acting as a bridge between customers and R&D to resolve complex issues from root-cause investigation to final resolution.
-
-
Tier 2 Support Analyst CatKosice, Slovakia €33k–€40k8d Provide platform stability and production support for cloud-based services including on-call support, incident management, and operational readiness.
-
Technical Support Engineering Intern - Sao Paulo BZ AvevaSão Paulo, Estado de São Paulo 9d Intern role supporting customers remotely via phone, email, or web to resolve complex technical issues and improve their experience with AVEVA Unified Engineering solutions.
-
Senior Developer Support Engineer e-CoreRemote 9d Troubleshooting, bug-fixing, and incident management for GraphQL technology across cloud environments, serving global clients.
-
Product Support Engineer, El Salvador KiraRemote - El Salvador 9d Product expert inside the Government of El Salvador offices, resolving escalations, data issues, and configuration problems for an AI-in-education platform.
-
Incident & Escalation Lead- Enterprise Customers GitLab IncRemote 10d Lead executive-level escalations and relationship repair for enterprise customers, coordinating cross-functional teams to resolve critical incidents and maintain trust.
-
Technical Account Manager AxonCanada-Ontario-Remote CA$74k–CA$119k10d Serve as the primary technical liaison and trusted advisor for key customers, helping them deploy, adopt, and maximize value from Axon's devices and cloud software.
-
Senior Backline Support Engineer GomotivePakistan 10d Resolve complex technical escalations, diagnose issues across software/hardware/integrations, and provide technical guidance to improve support experiences.
-
Sr. Production Support Representative SquareTradeBrisbane, CA, us $42k–$75k10d Technical concierge and subject matter expert for SquareTrade/Allstate Protection Plans systems, resolving agent and customer issues, managing escalations, and monitoring production signals.
-
Technical Support Engineer
BrazeBucharest
RON 158k10d
Primary technical escalation point for customer-facing teams, investigating and resolving highly technical issues, building custom scripts, and acting as a nexus between Revenue and Product Engineering.
-
-
Distribution Service Engineer - Benelux Sungrow Benelux B.V. (Netherlands)BeNeLux - Amsterdam 11d Manage distributor support, provide technical training, and conduct onsite troubleshooting for Sungrow's PV/ESS/O&M solutions in the Benelux region.
-
Senior Support Engineer CarGurusBoston (1001 Boylston Street) $92k–$115k11d Technical specialist bridging dealer-reported issues and engineering action by reproducing defects, analyzing logs/traces, and validating integrations.
-
Senior Technical Support Engineer - Customer Support (all genders) About-You-Se-Co-KgNew York, NY, us 11d Investigate technical issues for enterprise B2B SaaS customers by analyzing symptoms, tracing request flows, and diagnosing root causes across distributed services.
-
Technical Solution Engineer EricssonGurgaon,Haryana,India 11d Provide expert product support and act as a final technical escalation point for complex customer issues, driving resolution and contributing to product stability.
-
Customer Engineering & Reliability↗ GofleetMississauga, Ontario, Canada 11d Investigate technical issues across vehicles, IoT devices, networks, SaaS platforms, APIs, and data to find root causes and prevent recurrence.
-
Player Support Specialist↗ Jagex: the Runescape CompanyCambridge, England, UK 11d Technical SME within Player Support acting as the Voice of the Player, identifying and owning projects to improve player experience and resolve complex technical issues across cloud and on-premise game infrastructure.
-
Technical Support Specialist FlirUS - Hudson, NH 11d Fielding escalated support calls, managing CRM cases, and providing in-person training and limited field service for Raymarine and FLIR Maritime thermal products across the Americas.
-
-
-
Product Enablement Developer, Billing, Google Cloud↗
GoogleWaterloo, ON, CA
CA$122k–CA$125k11d
Resolve enterprise customer billing issues and advocate for product improvements across Google Cloud Platform, Workspace, and AI/ML.
-
Software Engineer↗ AscendionSingapore, Singapore 11d Day 2 Software Engineer responsible for post-deployment operations, troubleshooting, and bug fixing to ensure software reliability.
-
Manager, Product Support KcuraIllinois, US $132k11d Lead a team of technicians to deliver 24x7x365 technical support for Relativity's SaaS platform, managing incidents, tickets, and service level objectives.
-
Technical Account Manager WunderkindRemote $115k11d Post-sale technical expert for live US and EMEA clients, diagnosing tracking/data issues, auditing performance, and scoping technical asks.
-
Technical Support Engineer, Developer Platform CloudflareAustin, TX 11d Investigate and resolve complex technical issues for developers building applications on Cloudflare's edge platform (Workers, AI, D1, R2, etc.) via email, chat, and phone.
-
Technical Support Engineer CriblRemote €92k–€120k11d Provide enterprise-level technical support and troubleshooting for Cribl's telemetry and observability platform to help customers manage and analyze real-time data.
-
Middle Support Engineer NixRemote 12d Resolve customer data issues, manage incidents, and improve system monitoring for a mobile virtual network operator.
-
Field Application Engineer (m/w/d) Vusiongroup-SaFernitz bei Graz, Steiermark, at €47k12d Support the deployment and adoption of IoT solutions through on-site customer visits, technical assessments, and troubleshooting to ensure performance and quality.
-
Technical Services Engineer, FlashBlade (AP) PurestorageOffice - Ireland 12d Provide 24x7 technical support and troubleshooting for the FlashBlade storage product, resolving hardware, software, and network issues for enterprise customers.
-
-
Partner Delivery Engineer ViaTel Aviv 12d Act as a technical bridge between R&D, Partner Success, and Product teams to diagnose complex system escalations and optimize technology for global transit partners.
-
Customer Success Engineer II (4x10) - Cloud, Data Center, & Storage QumuloRemote $95k–$130k12d Provide technical support for Qumulo's cloud data platform, troubleshooting storage issues across AWS, Azure, GCP, and on-premises clusters.
-
Mitarbeiter Remote Support / Techniker Hotline (m/w/d) WSTECH GmbHFlensburg, SCHLESWIG_HOLSTEIN 12d Central technical support interface for photovoltaic, wind, and battery storage systems, performing remote diagnostics and coordinating field service.
-
Service Engineer (w/m/d) HitachiVienna, Vienna, Austria €50k12d Provide 2nd and 3rd level technical support for signaling products (BFZ, DSTW) to international railway operators, including direct customer contact, lab operations, and product maintenance.
-
-
Field Application Engineer (m/w/d)↗ VusionGraz, ST, AT €47k12d Support the deployment and adoption of IoT solutions for retailers through on-site visits, technical assessments, and acting as the key interface between customers and product development.
-
Technical Support Specialist↗ HupoOutram, S00, SG 12d First Technical Support Specialist owning the customer support experience for an AI-native sales enablement platform serving enterprise clients in banking, financial services, and insurance.
Browse by specialty
AI Data AlignmentAI EngineeringAI Software EngineeringAndroid DevelopmentApplied AI StackAutomotive AndroidAutomotive EmbeddedAvionics SoftwareBackend EngineeringBackend Web QABrowser Extension DevBusiness IntelligenceC# BackendC# Full StackCloud SecurityConversational AI QACross-Platform MobileData & ETL QAE-Commerce BackendEmbedded LinuxEngineering ManagementEnterprise IntegrationEntry-Level EngineeringERP System QAField Service TechFinTech BackendGame Engine DevGenAI CloudGeneral FrontendGPU Compiler EngHardware VerificationHigh-Frequency TradingIndustrial AutomationiOS DevelopmentIT Support QAJava BankingJava EnterpriseJava FrontendJava MicroservicesMainframe DevelopmentManual Software TestingMedical Device SWML InfrastructureMobile App QANetwork FirmwareNode.js BackendNode.js Full StackPerformance TestingPHP Web DevQA LeadershipReact FrontendRobotics SimulationRPA AutomationSalesforce & Identity QASalesforce EngineeringSAP ABAPSecure Systems TestingSecurity ProductsServiceNow EngineeringSoftware EngineeringSoftware EngineeringSoftware EngineeringSoftware Engineering LeadershiTest AutomationWeb Automation QA
Agile Release ManagementAI InfrastructureAI InfrastructureAI Platform EngineeringApplication DevOpsAWS Kubernetes EngineeringAzure Cloud InfrastructureAzure DevOps EngineeringBroadcast & OSP EngineeringCarrier Network OperationsCloud InfrastructureCloud InfrastructureCloud Infrastructure EngineeriData Center FacilitiesDefense & Security PlatformsDesktop & IT HelpdeskDevSecOps & ClearanceEmbedded Linux & ASICEndpoint ManagementEngineering Systems AdministrationEnterprise Network AdministrationExecutive IT SupportFinancial Trading SystemsFintech Platform EngineeringGCP Cloud EngineeringGlobal Technical SupportHPC & Liquid CoolingHybrid Cloud SREIndustrial Automation & SCADAIntegration & RPAIT Infrastructure LeadershipIT Service ManagementLinux Systems EngineeringMainframe & MiddlewareManaged Cloud OperationsModern Workplace CollaborationNetwork Automation & SDNObservability EngineeringOpenShift & Container PlatformPhysical Infrastructure ProjectsPlatform EngineeringPublic Sector DevOpsSAP Basis AdministrationServiceNow Platform EngineeringSite Reliability EngineeringSolutions ArchitectSpace & Mission SystemsStorage & BackupTelecom & Hybrid ReliabilityWindows Systems Administration
Ad Tech and RankingAdministrative Compliance AnalyticsAds & Personalization MLAgentic AI WorkflowsAI Agents and SafetyAI Automation AnalyticsAI Language TrainingAI Strategy and ArchitectureAnalytics EngineeringApplied GenAI ConsultingAutonomous Driving MLAWS Databricks EngineeringAzure Data EngineeringBI Analytics EngineeringBI Visualization EngineeringBiological Discovery ResearchBiostatistics and SafetyClinical Data EngineeringClinical Laboratory ScienceComputational GenomicsComputer Vision EngineeringComputer Vision LocalizationConsulting Data ScienceConversational AI EngineeringCredit and Fraud RiskCrypto and AI ResilienceData EngineerData EngineerData EngineerData EngineerData Engineering LeadershipData Governance ComplianceData Governance EngineeringData Infrastructure AnalyticsData Science InternshipsData Strategy LeadershipDatabase AdministrationDecision Science AIDigital Marketing AnalyticsE-commerce Data EngineeringEdge AI HardwareEnterprise Data ArchitectureEntry Level InternshipsEnvironmental and GeoscienceFinancial Data EngineeringFinancial Strategy AnalyticsFood Science ResearchForward Deployed AIFraud Risk AnalyticsGCP Data EngineeringGeneral Data PlatformGenerative AI EngineeringGenerative AI SystemsGeospatial GIS AnalyticsGovernment AI SecurityHealthcare Data ScienceHealthcare Risk AnalyticsHEOR and Clinical AIHPC ML EngineeringHR Data IntegrationHR People AnalyticsInformatica Data EngineeringInsurance Actuarial AnalyticsInsurance and ActuarialIT Operations AnalyticsJava Python Data EngKnowledge Graph EngineeringLaboratory Quality AnalyticsLife Sciences AILLM Core EngineeringLLM Evaluation & AgentsLogistics Operations AnalyticsManufacturing Data SystemsManufacturing Process AnalyticsMarket Economics ResearchMarketing ExperimentationMicrosoft Fabric DataMLOps EngineeringPalantir Foundry EngineeringPharma Analytical ChemistryPharma Process DevelopmentPhysical AI DataProcurement Sourcing AnalyticsPublic Health ResearchQuantitative Finance ResearchQuantum and ImageryRisk & Fraud MLRobotics and PerceptionRobotics ML EngineeringSAP BW DataSAP Master DataSearch & Recommendation MLSecurity and ClearanceSnowflake Data EngineeringSnowflake DBT EngineeringSpeech AI EngineeringSupply Chain ForecastingSupply Chain Planning
AI Product SecurityApplication Security EngineeringCloud Infrastructure SecurityCloud Security AssessmentDetection EngineeringEmbedded Firmware SecurityEnterprise Application SecurityFacility Security ManagementGeneral Cyber DefenseGovernance Risk ComplianceIdentity & Access ManagementNetwork Firewall EngineeringOffensive Security TestingOT Industrial SecurityPhysical Guard ServicesPhysical Security EngineeringPrivacy and AI GovernanceSecurity Architecture LeadershipSecurity Program ManagementSecurity Solutions SalesSOC OperationsThreat Intelligence AnalysisVulnerability ManagementVulnerability Research
Academic Product EngineeringAdobe Experience PlatformAgile Scrum MasteryAI Agent EnablementAI Content CreationArchitectural & Interior DesignAutonomous Vehicle ProductsBanking Product DesignBroadcast Production ManagementBusiness Systems AnalysisContact Center TechnologyConversation UX DesignCreative Agency DesignCybersecurity Product ManagementData & ML ProductsDefense Systems ManagementDeveloper Tools ProductDigital Health PlatformsE-commerce MerchandisingEngineering CAD DesignEnterprise Solution ArchitectureEvent & Studio TechFrontend Engineering ManagementGame & Level DesignGaming Product ManagementGenerative AI SolutionsGovernment SaaS ProductsHealthcare AI StrategyHRIS Product ManagementIndustrial Product DesignInfrastructure & ObservabilityInstructional Design & LMSInsurance Claims TechnologyInsurance Product ManagementIT Project ManagementITSM & CRM ArchitectureLegal Tech ProductsNPI Program ManagementPLM Solution ArchitectureProduct AnalyticsProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagerSalesforce Product OwnershipSAP ERP SolutionsSemiconductor Product EngineeringSmart Manufacturing AISupply Chain Product ManagemenTechnical Program ManagementUI/UX Design SystemsUX Research
Aerospace Manufacturing QAAerospace Systems EngineeringAerospace Systems TestAnalog IC DesignASIC Physical DesignASIC Verification EngineeringAutomotive Repair TechnicianAutomotive Systems EngineeringAutonomous Vehicle QACivil Structural EngineeringCNC Machining & FabricationConstruction Project ManagementElectrical Inspection & SafetyElectronics Test EngineeringEmbedded Firmware EngineeringEnvironmental Health & SafetyFacilities Maintenance EngineeringField Service EngineeringHVAC Design EngineeringIndustrial Automation ControlsIndustrial Construction QAIndustrial Maintenance EngineeringLandscaping & Yard OpsManufacturing Process EngineeringMaterials & Chemical LabMechanical Product DesignNetwork Hardware QAPCBA Test EngineeringPharmaceutical Manufacturing EngineeringPhotonics Test EngineeringPower Electronics DesignPower Systems EngineeringProduction OperationsRF & Avionics DesignSemiconductor Process EngineeringSilicon ValidationSpacecraft Mechanical EngineeringSubstation Automation QA
Account-Based Demand GenAI Product MarketingApparel Retail ManagementBanking Relationship SalesContent Communications MarketingEnterprise AI SalesEnterprise Customer SuccessEnterprise Security SalesExperiential Sports MarketingFrontline Service SalesGeneral Business DevelopmentHealthcare Brand MarketingHigh-Incentive Sales RepsIndustrial Technical SalesIndustrial Territory SalesInsurance Lines SalesMarketing Analytics OperationsPartner Channel StrategyPayments Business DevelopmentPerformance Paid MediaPharmaceutical Clinical SalesProcurement Supply ChainRetail Trade MarketingSales Compensation OperationsSales Development RepsSEO Digital MarketingSocial Creative DesignTechnical Solutions Engineering
Automotive OperationsBanking Operations & LendingCommodity & Indirect SourcingCompliance & Contact QACompliance ManagementConstruction & Electrical ProjectsContinuous Improvement & LeanCulinary & Kitchen StaffCustodial & Building ServicesCustomer ServiceDelivery & Traffic CoordinationEducational & Correctional ProgramsEHS Compliance & SafetyEngineering Executive LeadershipEnvironmental Permitting & CarbonERP & WMS SystemsEvent Production & ConcertsExecutive & GTM RecruiterExecutive & Legal AdministrationFacilities Management & OperationsFood Safety QAGeneralist & Early Talent RecruiterGrocery Produce & DeliHealthcare OperationsHealthcare Staffing RecruiterHospitality Concessions & BarHR Business PartneringHR Operations & PayrollIT & Program ProcurementLast Mile LogisticsMaintenance Planning & ReliabilityMajor Construction Project ControlsMaterials & Inventory ControlMission & Defense OperationsOperations & TrainingOperations ManagementOperations ManagementOrganizational Change ManagementPlant & Operations LeadershipProduction Planning & SchedulingProduction SupervisionProject Coordination & AdminPublic Sector Project ManagementReal Estate & Land DevelopmentRestaurant General ManagementRetail Softgoods OperationsRobotics Deployment ProjectsSemiconductor & IE OperationsSpanish Market QAStudent Life & FraternitySupplier QualitySupply Chain StrategyTechnical & Manufacturing RecruiterTextile & Garment QCWarehouse & Distribution OperationsWarehouse Material Handling
Accounts PayableActuarial PricingBusiness AnalyticsCommercial FinanceCorporate DevelopmentCorporate Governance ComplianceCorporate TaxCost AccountingCredit RiskERP SystemsFinance AI InnovationFinancial Crime ComplianceFinancial ReportingFP&A AnalysisFrench Financial QAFund AccountingHealthcare RevenueInternal AuditPayments EngineeringPayroll AdministrationProject ControlsPublic AccountingQuality AuditingQuantitative TradingReal Estate FinanceRetail BankingSAP FinanceSurety UnderwritingThird-Party RiskTreasury OperationsWealth Advisory
Acute Care NursesBehavioral HealthCardiac Imaging TechsCardiology PhysiciansClinical DataClinical DevelopmentClinical EngineeringClinical InformaticsClinical LaboratoryClinical PharmacyClinical Project MgmtClinical Research AssociatesClinical SpecialistsComputer System ValidationDentistryDietary ServicesEmergency MedicineHealthcare RecruitingHospitalistsInfection ControlLab QC OperationsLaboratory ManagementLaboratory Quality ControlLong-Term CareMedical AssistantsMedical CodingMedical Device QAMedical Device TechsMedical EducationMedical Science LiaisonsMedical WritingNurse Case ManagersNursing AdministrationOccupational HealthOncologyPediatricsPharma Manufacturing QAPharmacovigilancePrimary CarePrivate MedicalPsychiatry PhysiciansQuality and ValidationRadiology PhysiciansRadiology TechnologistsRegulatory AffairsRehabilitation TherapistsResearch CoordinatorsRespiratory TherapistsRetail PharmacySurgerySurgical TechsTelehealth ProvidersVeterinary Medicine
Biomedical and Civil EngineeringBioprocess & AnalyticalComputational Biology and GenomicsCore Facility ResearchCorporate AI ResearchEnergy Systems & AIFaculty Administration and MedicineGeneral Academic ResearchGeneral Postdoctoral ResearchHealth Behavior StudiesMaterials and Quantum ScienceNeuroscience & PsychologyNeuroscience and NeurologyPharmacometrics & RegulatoryPhysics and Energy ResearchPolytechnic Engineering InstructionQuantum & AcceleratorRobotics & AITenure-Track FacultyTraditional Campus Instruction
← Select a job to preview