Global Technical Support
651 open positions
-
Senior Cloud Support Engineer↗ AkamaiRemote 9d Senior escalation expert for mission-critical production customers on the Akamai Cloud Compute platform, resolving complex technical issues and collaborating with SRE/Product teams.
-
Sr Technical Support Engineer IngrammicroBarcelona, Spain 9d Senior Technical Support Engineer providing expert-level technical assistance, troubleshooting complex product issues, and acting as a trusted advisor to customers and resellers.
-
Engineer, Technical Support, Japan VeeamsoftwareRomania 9d Provide hands-on technical support and troubleshooting for Veeam Backup & Replication solutions to Japanese-speaking B2B customers.
-
Application Support Engineer↗ AccentureKA, IN 10d Act as a software detective to identify and resolve issues across components of critical business systems, ensuring service reliability and business continuity.
-
Technical Support Specialist (French Speaking) - 100% Remote - EMEA↗ HostawayRemote 10d Provide high-quality technical support via phone, chat, and email to B2B SaaS customers in the short-term rental industry, diagnosing issues with software functionality, configuration, and integrations.
-
Head of Technical Support DuffelLondon, United Kingdom 10d Lead a team of Technical Support Engineers to ensure quality, effectiveness, and development of the support function for Duffel's API platform serving business customers.
-
Tech Lead - Application Support N 4C Genpact1401-GIPL: The Square, 4th Floor, Andheri East, Mumbai 10d Lead and mentor a team of application support specialists to troubleshoot, resolve, and maintain complex enterprise applications.
-
Global Dairy Technology Support Specialist MsdRemote $96k–$96k10d Provide technical milking support, diagnostics, and advanced knowledge transfer for the milking technology portfolio across global regions.
-
Sr Associate Customer Support Analyst (AI/ML Application Support) WorkdayIND.Pune 10d Drive incident resolution, root-cause analysis, and operational optimization for Workday's enterprise platform and autonomous AI agent workflows.
-
?CUSTOMER SUPPORT ENGINEER (M/W/D) Remote 10d Asynchronous, ticket-based support professional diagnosing complex issues in modern Cloud/SaaS infrastructures and driving process standardization.
-
Senior Software Engineer, Product Development InfiosBangalore, India 10d Provide Level 2 production support for a cloud-native Order Management System (OMS), investigating incidents, performing root cause analysis, and collaborating with engineering to ensure system availability.
-
Support Engagement Lead
BrazeSao Paulo
10d
Deliver a premium, personalized technical support experience for a designated group of named enterprise customers, acting as their primary technical advocate and point of contact.
-
Technical Account Manager - Enterprise GomotivePakistan 10d Provide white-glove technical support and executive-level communications to enterprise customers, acting as the primary technical point of contact and customer advocate.
-
Software Engineer I - AssureHire (Go) MitratechRemote $65k–$65k10d Support-engineering role triaging technical escalations, diagnosing issues, and shipping code fixes for Mitratech's AssureHire employment screening platform.
-
Associate Support Representative
BrazeSingapore
10d
Trusted product expert and primary point of contact for inbound questions, diagnosing and fixing complex technical cases to ensure fast, accurate help.
-
Support Engineer (L2) ShippeoParis, fr 10d Resolve complex Tier-2 technical issues and build AI-driven automation workflows to optimize operations for a global SaaS platform.
-
Técnico/a Gestión de Clientes. Veolia Environnement SARemote 10d Escalate y resuelve incidencias técnicas de clientes internos y externos que no pueden ser atendidas por el primer nivel de soporte, gestionando peticiones, incidencias de aplicaciones y datos de negocio.
-
Technical Support Engineer - Azure DevOps MicrosoftPortugal, Lisbon, Lisbon $43k–$43k10d End-to-end technical support for Azure DevOps Services and Server, diagnosing issues, managing escalations, and creating troubleshooting guidance.
-
Technical Support Specialist NagarroRemote 10d First-line technical support for B2B e-invoicing solutions, troubleshooting APIs, integrations, and invoicing workflows.
-
Product Support Manager (Oil & Gas) CatHouston, Texas $113k–$113k11d Provide technical and commercial support to account managers and key customer accounts as a subject matter expert for Caterpillar products, services, and applications.
-
Customer Support Agent ScribeRemote 11d Resolve customer issues across channels with speed and accuracy, building product expertise to answer complex technical questions independently.
-
Senior Technical Support Engineer KongBangalore, India 11d Senior engineer in Technical Support Engineering (TSE) team resolving complex production/pre-production issues for Kong customers and providing feedback to product teams.
-
Customer Support Engineer (Europe) CoderPoland 11d Troubleshoot complex technical issues for enterprise customers, debug production problems, and improve support processes for AI development infrastructure.
-
?Technical Support Engineer Diagnose Systeme (m/w/d) Remote 11d Diagnose system troubleshooting and support for commercial vehicles, including remote diagnostics, error analysis, and documentation.
-
Tencent Cloud - Technical Associate Account Representative (Korea) TencentS.Korea-Seoul, KR 11d Align Tencent Cloud solutions to meet key accounts' technical and operational needs while providing hands-on support for cloud infrastructure issues.
-
Support Team Lead↗ India Health Link Pvt. Ltd.KA, IN 11d Owns post-delivery support operations, triaging incoming requests, leading a small team of Support Engineers, and acting as the first point of continuity for projects between active phases.
-
Technical Support Engineer LiveRampSan Francisco, US $75k–$75k11d Resolve technical support tickets and provide troubleshooting guidance to clients in the advertising technology and data collaboration space.
-
Technical Support Engineer FlexerasoftwareBangalore 11d Provide exceptional technical support for cloud infrastructure and financial operations (FinOps) to B2B customers, specifically assisting with Ocean (containerized applications) and Elastigroup (VM-based workloads) solutions.
-
Application Support Engineer↗ Peopleone TechnologyTN, IN 11d Diagnose and resolve complex, escalated issues for an enterprise learning platform (LMS) used by global organizations for compliance, certification, and skills development.
-
Technical Support Agent - Brazil, 9 - 6pm BRT↗ CanalsRemote 11d Provide fast, effective technical support to wholesale distributors using Canals' automation and AI platform to streamline business workflows.
-
-
Enterprise Support Engineer JamfMinneapolis, MN $65k–$65k11d Primary escalation point and initial entry for Premium Support customers facing advanced technical issues with device management and security solutions.
-
-
Hypercare Representative (LATAM) CloudbedsRemote 11d Post-launch support coach ensuring hoteliers successfully transition to a live PMS environment by resolving technical issues, analyzing data flows, and providing high-touch operational guidance.
-
-
Technical Support Manager (m/f/d) L2↗ VoizeRemote 12d Own escalated technical support cases end-to-end for AI companions used in German care facilities, focusing on debugging integrations, network issues, and critical incidents.
-
Client Success Engineer II (Basic Support)↗ MpulseRemote 12d First-line technical support engineer diagnosing and resolving client-facing technical issues for healthcare conversational AI platforms.
-
^Python Support Engineer - 6489808↗ Logic, Inc.Irving, TX, US $77k–$77k12d Application Support Engineer acting as a software detective to identify and resolve issues within critical business systems.
-
-
Ingeniero de Soporte IoT, Madrid↗ UnaBizMadrid, MD, ES 12d Provide technical assistance for IoT devices and platforms, diagnosing hardware, software, and connectivity issues to ensure reliable operation.
-
Global Support Intern - Ansible (Waterford office, Ireland) RedhatWaterford City 12d Intern providing technical support and troubleshooting for Red Hat Ansible Tower and Ansible Engine via ticketing, remote sessions, and chat.
-
Technical Support Specialist FlirUS - Hudson, NH 12d Fielding escalated support calls, managing high-volume CRM cases, and providing in-person training and limited field service for Raymarine and FLIR Maritime thermal products across the Americas.
-
-
Product Support Specialist DutchieRemote $0k–$0k12d Frontline expert owning inbound contacts for Dutchie's full stack of products (POS, ecommerce, payments, loyalty, hardware) to troubleshoot technically complex issues for dispensaries.
-
Technical Success Engineer DataGrailRemote $80k–$80k14d First-line technical support engineer for an AI data privacy platform, resolving bugs, investigating issues, and partnering with Product/Engineering to improve customer experience.
-
Tier 2 Technical Support Specialist RockbotRemote $60k–$60k14d Escalate and resolve complex technical issues for enterprise customers in networking, hardware, and media technology environments while optimizing support operations with AI tools.
-
Technical Support Engineer II - W&B EMEA CoreWeaveLondon, England $56k–$75k14d Provide technical support for Weights & Biases (W&B) users via email, live chat, and community forums, triaging bugs and ensuring SLA compliance.
-
Tier 3 Support Engineer HelloheartRemote US $90k–$90k14d Investigate and resolve complex technical issues, backend services, and data workflows for internal teams.
-
L1 Technical Support Engineer AbnormalsecurityRemote - USA $0k–$0k14d L1 Technical Support Engineer for enterprise customers using Cloud Email Security, AI Security Agents, and SaaS Security solutions.
-
Browse by specialty
AI Data AlignmentAI EngineeringAI Software EngineeringAndroid DevelopmentApplied AI StackAutomotive AndroidAutomotive EmbeddedAvionics SoftwareBackend EngineeringBackend Web QABrowser Extension DevBusiness IntelligenceC# BackendC# Full StackCloud SecurityConversational AI QACross-Platform MobileData & ETL QAE-Commerce BackendEmbedded LinuxEngineering ManagementEnterprise IntegrationEntry-Level EngineeringERP System QAField Service TechFinTech BackendGame Engine DevGenAI CloudGeneral FrontendGPU Compiler EngHardware VerificationHigh-Frequency TradingIndustrial AutomationiOS DevelopmentIT Support QAJava BankingJava EnterpriseJava FrontendJava MicroservicesMainframe DevelopmentManual Software TestingMedical Device SWML InfrastructureMobile App QANetwork FirmwareNode.js BackendNode.js Full StackPerformance TestingPHP Web DevQA LeadershipReact FrontendRobotics SimulationRPA AutomationSalesforce & Identity QASalesforce EngineeringSAP ABAPSecure Systems TestingSecurity ProductsServiceNow EngineeringSoftware EngineeringSoftware EngineeringSoftware EngineeringSoftware Engineering LeadershiTest AutomationWeb Automation QA
Agile Release ManagementAI InfrastructureAI InfrastructureAI Platform EngineeringApplication DevOpsAWS Kubernetes EngineeringAzure Cloud InfrastructureAzure DevOps EngineeringBroadcast & OSP EngineeringCarrier Network OperationsCloud InfrastructureCloud InfrastructureCloud Infrastructure EngineeriData Center FacilitiesDefense & Security PlatformsDesktop & IT HelpdeskDevSecOps & ClearanceEmbedded Linux & ASICEndpoint ManagementEngineering Systems AdministrationEnterprise Network AdministrationExecutive IT SupportFinancial Trading SystemsFintech Platform EngineeringGCP Cloud EngineeringGlobal Technical SupportHPC & Liquid CoolingHybrid Cloud SREIndustrial Automation & SCADAIntegration & RPAIT Infrastructure LeadershipIT Service ManagementLinux Systems EngineeringMainframe & MiddlewareManaged Cloud OperationsModern Workplace CollaborationNetwork Automation & SDNObservability EngineeringOpenShift & Container PlatformPhysical Infrastructure ProjectsPlatform EngineeringPublic Sector DevOpsSAP Basis AdministrationServiceNow Platform EngineeringSite Reliability EngineeringSolutions ArchitectSpace & Mission SystemsStorage & BackupTelecom & Hybrid ReliabilityWindows Systems Administration
Ad Tech and RankingAdministrative Compliance AnalyticsAds & Personalization MLAgentic AI WorkflowsAI Agents and SafetyAI Automation AnalyticsAI Language TrainingAI Strategy and ArchitectureAnalytics EngineeringApplied GenAI ConsultingAutonomous Driving MLAWS Databricks EngineeringAzure Data EngineeringBI Analytics EngineeringBI Visualization EngineeringBiological Discovery ResearchBiostatistics and SafetyClinical Data EngineeringClinical Laboratory ScienceComputational GenomicsComputer Vision EngineeringComputer Vision LocalizationConsulting Data ScienceConversational AI EngineeringCredit and Fraud RiskCrypto and AI ResilienceData EngineerData EngineerData EngineerData EngineerData Engineering LeadershipData Governance ComplianceData Governance EngineeringData Infrastructure AnalyticsData Science InternshipsData Strategy LeadershipDatabase AdministrationDecision Science AIDigital Marketing AnalyticsE-commerce Data EngineeringEdge AI HardwareEnterprise Data ArchitectureEntry Level InternshipsEnvironmental and GeoscienceFinancial Data EngineeringFinancial Strategy AnalyticsFood Science ResearchForward Deployed AIFraud Risk AnalyticsGCP Data EngineeringGeneral Data PlatformGenerative AI EngineeringGenerative AI SystemsGeospatial GIS AnalyticsGovernment AI SecurityHealthcare Data ScienceHealthcare Risk AnalyticsHEOR and Clinical AIHPC ML EngineeringHR Data IntegrationHR People AnalyticsInformatica Data EngineeringInsurance Actuarial AnalyticsInsurance and ActuarialIT Operations AnalyticsJava Python Data EngKnowledge Graph EngineeringLaboratory Quality AnalyticsLife Sciences AILLM Core EngineeringLLM Evaluation & AgentsLogistics Operations AnalyticsManufacturing Data SystemsManufacturing Process AnalyticsMarket Economics ResearchMarketing ExperimentationMicrosoft Fabric DataMLOps EngineeringPalantir Foundry EngineeringPharma Analytical ChemistryPharma Process DevelopmentPhysical AI DataProcurement Sourcing AnalyticsPublic Health ResearchQuantitative Finance ResearchQuantum and ImageryRisk & Fraud MLRobotics and PerceptionRobotics ML EngineeringSAP BW DataSAP Master DataSearch & Recommendation MLSecurity and ClearanceSnowflake Data EngineeringSnowflake DBT EngineeringSpeech AI EngineeringSupply Chain ForecastingSupply Chain Planning
AI Product SecurityApplication Security EngineeringCloud Infrastructure SecurityCloud Security AssessmentDetection EngineeringEmbedded Firmware SecurityEnterprise Application SecurityFacility Security ManagementGeneral Cyber DefenseGovernance Risk ComplianceIdentity & Access ManagementNetwork Firewall EngineeringOffensive Security TestingOT Industrial SecurityPhysical Guard ServicesPhysical Security EngineeringPrivacy and AI GovernanceSecurity Architecture LeadershipSecurity Program ManagementSecurity Solutions SalesSOC OperationsThreat Intelligence AnalysisVulnerability ManagementVulnerability Research
Academic Product EngineeringAdobe Experience PlatformAgile Scrum MasteryAI Agent EnablementAI Content CreationArchitectural & Interior DesignAutonomous Vehicle ProductsBanking Product DesignBroadcast Production ManagementBusiness Systems AnalysisContact Center TechnologyConversation UX DesignCreative Agency DesignCybersecurity Product ManagementData & ML ProductsDefense Systems ManagementDeveloper Tools ProductDigital Health PlatformsE-commerce MerchandisingEngineering CAD DesignEnterprise Solution ArchitectureEvent & Studio TechFrontend Engineering ManagementGame & Level DesignGaming Product ManagementGenerative AI SolutionsGovernment SaaS ProductsHealthcare AI StrategyHRIS Product ManagementIndustrial Product DesignInfrastructure & ObservabilityInstructional Design & LMSInsurance Claims TechnologyInsurance Product ManagementIT Project ManagementITSM & CRM ArchitectureLegal Tech ProductsNPI Program ManagementPLM Solution ArchitectureProduct AnalyticsProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagerSalesforce Product OwnershipSAP ERP SolutionsSemiconductor Product EngineeringSmart Manufacturing AISupply Chain Product ManagemenTechnical Program ManagementUI/UX Design SystemsUX Research
Aerospace Manufacturing QAAerospace Systems EngineeringAerospace Systems TestAnalog IC DesignASIC Physical DesignASIC Verification EngineeringAutomotive Repair TechnicianAutomotive Systems EngineeringAutonomous Vehicle QACivil Structural EngineeringCNC Machining & FabricationConstruction Project ManagementElectrical Inspection & SafetyElectronics Test EngineeringEmbedded Firmware EngineeringEnvironmental Health & SafetyFacilities Maintenance EngineeringField Service EngineeringHVAC Design EngineeringIndustrial Automation ControlsIndustrial Construction QAIndustrial Maintenance EngineeringLandscaping & Yard OpsManufacturing Process EngineeringMaterials & Chemical LabMechanical Product DesignNetwork Hardware QAPCBA Test EngineeringPharmaceutical Manufacturing EngineeringPhotonics Test EngineeringPower Electronics DesignPower Systems EngineeringProduction OperationsRF & Avionics DesignSemiconductor Process EngineeringSilicon ValidationSpacecraft Mechanical EngineeringSubstation Automation QA
Account-Based Demand GenAI Product MarketingApparel Retail ManagementBanking Relationship SalesContent Communications MarketingEnterprise AI SalesEnterprise Customer SuccessEnterprise Security SalesExperiential Sports MarketingFrontline Service SalesGeneral Business DevelopmentHealthcare Brand MarketingHigh-Incentive Sales RepsIndustrial Technical SalesIndustrial Territory SalesInsurance Lines SalesMarketing Analytics OperationsPartner Channel StrategyPayments Business DevelopmentPerformance Paid MediaPharmaceutical Clinical SalesProcurement Supply ChainRetail Trade MarketingSales Compensation OperationsSales Development RepsSEO Digital MarketingSocial Creative DesignTechnical Solutions Engineering
Automotive OperationsBanking Operations & LendingCommodity & Indirect SourcingCompliance & Contact QACompliance ManagementConstruction & Electrical ProjectsContinuous Improvement & LeanCulinary & Kitchen StaffCustodial & Building ServicesCustomer ServiceDelivery & Traffic CoordinationEducational & Correctional ProgramsEHS Compliance & SafetyEngineering Executive LeadershipEnvironmental Permitting & CarbonERP & WMS SystemsEvent Production & ConcertsExecutive & GTM RecruiterExecutive & Legal AdministrationFacilities Management & OperationsFood Safety QAGeneralist & Early Talent RecruiterGrocery Produce & DeliHealthcare OperationsHealthcare Staffing RecruiterHospitality Concessions & BarHR Business PartneringHR Operations & PayrollIT & Program ProcurementLast Mile LogisticsMaintenance Planning & ReliabilityMajor Construction Project ControlsMaterials & Inventory ControlMission & Defense OperationsOperations & TrainingOperations ManagementOperations ManagementOrganizational Change ManagementPlant & Operations LeadershipProduction Planning & SchedulingProduction SupervisionProject Coordination & AdminPublic Sector Project ManagementReal Estate & Land DevelopmentRestaurant General ManagementRetail Softgoods OperationsRobotics Deployment ProjectsSemiconductor & IE OperationsSpanish Market QAStudent Life & FraternitySupplier QualitySupply Chain StrategyTechnical & Manufacturing RecruiterTextile & Garment QCWarehouse & Distribution OperationsWarehouse Material Handling
Accounts PayableActuarial PricingBusiness AnalyticsCommercial FinanceCorporate DevelopmentCorporate Governance ComplianceCorporate TaxCost AccountingCredit RiskERP SystemsFinance AI InnovationFinancial Crime ComplianceFinancial ReportingFP&A AnalysisFrench Financial QAFund AccountingHealthcare RevenueInternal AuditPayments EngineeringPayroll AdministrationProject ControlsPublic AccountingQuality AuditingQuantitative TradingReal Estate FinanceRetail BankingSAP FinanceSurety UnderwritingThird-Party RiskTreasury OperationsWealth Advisory
Acute Care NursesBehavioral HealthCardiac Imaging TechsCardiology PhysiciansClinical DataClinical DevelopmentClinical EngineeringClinical InformaticsClinical LaboratoryClinical PharmacyClinical Project MgmtClinical Research AssociatesClinical SpecialistsComputer System ValidationDentistryDietary ServicesEmergency MedicineHealthcare RecruitingHospitalistsInfection ControlLab QC OperationsLaboratory ManagementLaboratory Quality ControlLong-Term CareMedical AssistantsMedical CodingMedical Device QAMedical Device TechsMedical EducationMedical Science LiaisonsMedical WritingNurse Case ManagersNursing AdministrationOccupational HealthOncologyPediatricsPharma Manufacturing QAPharmacovigilancePrimary CarePrivate MedicalPsychiatry PhysiciansQuality and ValidationRadiology PhysiciansRadiology TechnologistsRegulatory AffairsRehabilitation TherapistsResearch CoordinatorsRespiratory TherapistsRetail PharmacySurgerySurgical TechsTelehealth ProvidersVeterinary Medicine
Biomedical and Civil EngineeringBioprocess & AnalyticalComputational Biology and GenomicsCore Facility ResearchCorporate AI ResearchEnergy Systems & AIFaculty Administration and MedicineGeneral Academic ResearchGeneral Postdoctoral ResearchHealth Behavior StudiesMaterials and Quantum ScienceNeuroscience & PsychologyNeuroscience and NeurologyPharmacometrics & RegulatoryPhysics and Energy ResearchPolytechnic Engineering InstructionQuantum & AcceleratorRobotics & AITenure-Track FacultyTraditional Campus Instruction
← Select a job to preview