Full Stack Software Engineer – Digital Commerce Application Support
Core
L2 Application Support Engineer ensuring availability and operational resilience of global digital commerce and direct-to-consumer technology landscape.
Role type
Senior IC application support and reliability engineer
Builds
Global eCommerce, retail, order management, customer service, repair/service, B2B, and integration solutions
Domain
Digital Commerce / Retail Technology
Required skills
Incident diagnosis and service restoration, Root cause analysis, SQL query optimization, REST/GraphQL API troubleshooting, Java/Spring application troubleshooting, JavaScript/TypeScript debugging, Log analysis, Configuration management, Batch job management, Change management
Preferred skills
React/Next.js/Angular familiarity, Automation scripting, SAP integration knowledge
Technologies
Java, Spring, JavaScript, TypeScript, React, Next.js, Angular, SQL, Oracle, PostgreSQL, MySQL, Microsoft SQL Server, REST, GraphQL, HTTP, SAP
Responsibilities
Own L2 investigation and resolution of application incidents, Analyze application, integration, API, database, and infrastructure logs, Restore service using approved operational procedures, Lead or contribute to root-cause analysis, Implement approved configuration changes and minor technical improvements, Coordinate troubleshooting across application, integration, platform, database, SAP, and security teams
Seniority
Senior, hands-on IC
