Global Technical Support
657 open positions
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Senior Technical CX Specialist HarveySan Francisco $112k–$112k18d Senior escalation point for complex, technical, and ambiguous customer issues in an AI-powered legal services platform, handling high-volume support while partnering with Engineering and Product.
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Senior Technical Support Engineer SalesforceCalifornia - Remote $99k–$99k18d Handle support requests and act as a technical resource for the Success Architect team, bridging support and engineering for a B2B SaaS CRM platform.
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Technical Support Analyst ComplyAdvantageCluj-Napoca, Romania 18d L1 Technical Support Analyst handling inbound API integration issues and client troubleshooting for a fintech compliance platform.
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Technical Account Manager SupermicroSydney, New South Wales 18d Field-based technical support and repair of server systems for large enterprise customers, resolving escalated issues and coordinating onsite integration.
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Technical Support Representative, In-Store DoorDashSydney, New South Wales 18d Troubleshoot technical issues, instruct on product functionality, and strategize to maximize merchant ROI for hospitality operators via chat, email, and phone.
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Technical Support Engineer - Azure Developer Services MicrosoftPortugal, Lisbon, Lisbon $43k–$43k18d Investigate and resolve complex customer technical issues for mission-critical enterprise cloud services, acting as an advisor and driving resolution of escalations.
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Support Engineer (Remote) UnframeRemote 18d Investigate and resolve technical issues for large global enterprise customers using AI-powered solutions, acting as the primary point of contact from triage to resolution.
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Application Support Engineer↗ NetAppKA, IN 19d Second-line support engineer for CPQ (Configure, Price, Quote) platforms and custom applications, resolving escalated technical issues and managing configurations.
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Technical Support Agent↗ AleaBarcelona, CT, ES 19d Provide high-quality technical assistance to clients via email and chat, troubleshoot issues, and drive operational improvements by analyzing support trends and collaborating with Engineering/Product teams.
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Systems Reliability Engineer -Intern↗ NutanixCiudad de México, DIF, MX 19d 6-month part-time internship solving complex technical issues and delivering customer experiences for Nutanix hybrid multicloud solutions.
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Technical Customer Support Specialist AlloyWashington, DC 21d Diagnose root causes of complex data issues in a commerce intelligence platform and build durable fixes to prevent recurrence.
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Product Support Specialist StripeUS 21d Technical product support specialist who resolves complex user issues, optimizes support processes, and collaborates with Engineering/Product to improve platform reliability and user experience.
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Technical Support Specialist GeotabCanada 21d Provide expert technical assistance to customers and partners, diagnosing and resolving complex hardware and software issues for Geotab IoT products and integrated partner technologies.
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AIS Tech Support Agent KplerVietnam 21d Provide technical support to station owners operating AIS stations, troubleshoot connectivity and equipment issues, and monitor network health to ensure vessel data contribution.
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Technical Support Engineer - 2 ObserveaiBengaluru 22d Resolve customer-reported technical issues for the Observe.AI AI Agents platform, ensuring SLA compliance and driving root cause analysis.
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Product Support Engineer III-1 SamsaraBengaluru - BLR1 $0k–$0k22d Senior technical escalation owner for high-impact mobile issues across Samsara's mobile ecosystem, driving root cause analysis and product improvements.
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Analista de Suporte | Junior (PEOP-13607) - Vaga Exclusiva PCD↗ SensediaRemote 22d Facilitate the developer journey for the company's API management and integration platform by acting as a bridge between the technical community and clients.
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Production Support Engineer↗ SolvdArgentina, SP, BR 22d Own end-to-end incident management for a revenue-critical sales platform, triaging alerts, investigating issues via logs/APIs, and communicating status to stakeholders.
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Technical Support Engineer PlaidLondon Office 22d Resolve complex integration issues for developers building financial products using Plaid's API infrastructure.
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Enterprise Support Manager, ES-NAMER-Canada
AmazonVancouver, British Columbia, Canada
$142k–$237k22d
Lead a technical support team serving senior executives (VP and C-level) for enterprise software companies, solving complex problems across full application stacks, networks, and web services.
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Technical Support Engineer II CloudZeroBoston, MA 22d Resolve complex technical issues regarding customer AI-spend and cloud-cost data flow through CloudZero's platform using logs, APIs, and data pipelines.
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Technical Service Representative AirproductsAllentown, Pennsylvania, US 22d Provide remote technical troubleshooting and support for industrial gas equipment and systems to customers, drivers, and internal teams.
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Customer Support Engineer RelationalaiRemote $140k–$140k22d Troubleshoot technical issues for enterprise customers using RelationalAI's platform to ensure smooth deployment and operation of AI systems.
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Product Support Manager for the French Customer - H135/H145 (m/f/d)↗ AirbusDonauwörth, BY, DE 22d Manage technical support and operational incidents for H135 & H145 helicopters serving French-speaking customers.
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Customer Support Specialist (Pune, India) Spin TechnologyPune 22d Provide technical support via email and chat for customers using the SpinOne SaaS data protection platform, specifically focusing on Google Workspace, Microsoft 365, Slack, Salesforce, and Atlassian (Jira, Confluence) environments.
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Solutions Support Engineer, Brazil WizincBrazil 22d Provide technical support and troubleshoot issues for customers using the Wiz security platform, focusing on cloud and AI application security.
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Associate Support Analyst - Level 3 Support AnaplanSydney - Office 23d Resolve complex technical issues for enterprise customers using Anaplan's AI-infused scenario planning platform.
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Triage Engineer↗ SovosLisboa, P11, PT 23d First line technical assessment for a global Compliance Network support queue, diagnosing issues, routing tickets, and ensuring platform stability.
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Technology Support Engineer AccentureManila 23d Resolve incidents and problems across multiple business system components to ensure operational stability, while creating change requests and updating documentation.
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Sr Technical Engineer IngrammicroMexico D.F., Mexico 23d Senior Technical Support Engineer acting as a technical authority for complex customer challenges in cloud and ERP-integrated environments.
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Engineer, Automations (AI/ML),Technical support StrykerBangalore, India 23d Build internal automation scripts, support tools, and AI/ML solutions to enable the Technical Support team to troubleshoot Vocera medical communication products.
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Systems Engineer↗ Pdq ChickenRemote 23d Tier 3 escalation engineer investigating complex technical issues, supporting production systems, and collaborating with engineering to resolve escalated customer problems.
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Senior Technical Support Representative – Marine↗ CaterpillarPiracicaba, SP, BR 23d Senior technical support resource for Marine Product Problem Management (PPM), investigating and resolving complex product, application, and maintenance issues for marine propulsion and power generation systems.
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Senior Technical Support Engineer JosysBangalore Office 23d Resolve complex Tier 2 technical issues for B2B SaaS customers by debugging, investigating root causes, and collaborating with engineering teams.
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Technical Support Engineer↗ InfobloxCiudad de México, DIF, MX 23d Provide remote technical support, diagnose issues, and resolve customer inquiries for Infoblox's cloud-first networking and security solutions.
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Technical Support Engineer - Deliverability IterableRemote $72k–$72k23d Escalate complex technical issues for Iterable's AI customer engagement platform, serving as a key escalation point for high-complexity support cases and providing direct advanced technical support to customers.
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Customer Support Specialist ArsenaultRemote $84k–$84k23d Respond to customer tickets via email and live chat to help users set up, troubleshoot, and adopt the Arsenault Cloud analytics platform.
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Technical Support Engineer BetssonRemote 23d Provide 3rd line technical support and configuration for the iGaming system, assisting customers, partners, and internal engineering teams with complex issues.
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Partner Support Specialist FeverUpBuenos Aires 24d Technical anchor and operational bridge for the support ecosystem, resolving complex partner cases and optimizing workflows.
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Lead Software Engineering Support Technician The-Nielsen-CompanyBengaluru, in 24d Lead technical support and operational stability for a global entertainment metadata platform, solving complex systemic issues and ensuring continuous service.
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Technical Account Manager, EMEA VistarAmsterdam 24d Provide technical support, debugging, and expertise to DOOH and SaaS clients while leading product deployments and workflow automation.
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(Fluent English) T3 Support Engineer (EU, Remote)↗ SupportYourAppRemote 24d Investigate and troubleshoot escalated backend, database, and cross-system integration issues; reproduce bugs across web, mobile, and API; analyze logs and metrics to identify root causes; implement low-risk fixes and maintain runbooks.
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Sr Customer Success Engineer, Arabic Speaking↗ DynatraceWien, W, AT $61k–$61k24d Serve as a Subject Matter Expert and technical advocate for enterprise customers, diagnosing complex configuration issues, driving product adoption, and providing strategic guidance on Dynatrace observability solutions.
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Enterprise Support Manager, ES-NAMER-SUP
AmazonEast Palo Alto, California, United States
$194k–$263k24d
Lead technical teams to solve complex customer problems for senior executives, managing full application stacks, networks, and web services.
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Product Support Engineer II↗ SyndigoKA, IN 24d Provide reliable, customer-focused application support for Syndigo SaaS products in a global 24x7 environment, owning incidents and service requests to ensure accurate product content delivery.
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Senior Associate - Platform Support LsegIND-BLR-Divyasree Technopolis, IN 24d Provide effective and timely support to customers of the Refinitiv Data Platform (RDP) by resolving enquiries, managing fault calls, and ensuring customer satisfaction through complex information systems.
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Business Support Engineer↗ MetaMenlo Park, CA, US 24d Provide technical engineering support to Meta's Advertising partners and clients globally, managing integrations and resolving issues across Ads, Business Messaging, and Telecommunications products.
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