Senior Support Engineer
Core
Resolve complex technical issues for Nebius clients across Linux, networking, security, Kubernetes, cloud environments, storage, and ML pipelines.
Role type
Senior L2 Support Engineer (Cloud & AI Infrastructure)
Builds
Operational continuity and stability for Nebius AI cloud platform
Domain
Cloud Infrastructure, AI/ML, DevOps
Deliverable
client delivery
Required skills
Linux administration, Networking, Kubernetes, Cloud solutions (AWS/Azure/GCP), Python/Bash scripting, ML training/inference/pipelines, Data storage concepts, Troubleshooting
Preferred skills
Advanced troubleshooting and problem-solving
Responsibilities
Diagnose and resolve technical issues, Analyze and resolve storage-related issues, Apply ML knowledge to troubleshoot model deployment, Develop Python and Bash automation scripts, Provide timely updates and clear customer explanations, Escalate unresolved problems, Maintain and improve technical documentation
