AI Technical Support Specialist | Based in Lithuania

KaunasRemoteFull-time2026-10-27 → 2026-11-08

Hybrid

Core

Maintain quality and handle complex cases for an AI-powered customer support system, evolving into managing the AI chatbot itself.

Role type

AI Technical Support Specialist (Customer Success)

Builds

Customer support quality and AI chatbot performance

Domain

Web hosting and AI customer service

Deliverable

production ML models

Required skills

Deep technical troubleshooting in hosting/infrastructure, web hosting fundamentals (DNS, email, domains), AI automation experience, technical communication

Preferred skills

WordPress/cPanel experience, AI tool contribution, internal workflow improvement

Technologies

WordPress, cPanel, AI chatbots

Responsibilities

Troubleshoot complex customer issues, review AI chatbot prompts, identify patterns at scale, manage AI system innovation

Seniority

Entry to Mid-level, growth path to CX AI Engineer

About Hostinger

Hostinger is one of the fastest-growing web hosting companies in the world with more than 3 million users. As we continue to grow and expand globally, we’re looking for a **Content SEO Team Lead** to lead SEO strategy for US Hostinger Tutorials by empowering a team of Content SEO Specialists. If you’re passionate about SEO, excel at leading teams, setting high standards, and driving content performance, we want to hear from you! **Your role at Hostinger** **Curious to learn more?** Connect with your team: Head of Content, Vakarė Simanaitytė **What you will do**: - Lead a team of Content SEO Sp