Enterprise Support Manager
Core
Lead enterprise support for senior executives (VP/C-level) and manage technical teams solving complex application and network stack problems.
Role type
Senior IC Enterprise Support Manager
Builds
End-to-end support solutions for enterprise clients
Domain
Cloud computing / Enterprise software
Deliverable
client delivery
Required skills
Technical team management, Enterprise software experience, Senior executive engagement, Full application stack knowledge (Linux/Windows, Layer 3+, Web services)
Preferred skills
AWS services experience, Technical account management, Business relationship management, Process improvement, Executive presentation skills
Responsibilities
Lead teams responsible for building or managing full application stacks, Engage directly with senior executives, Drive projects to improve support processes, Present to executive teams
Seniority
Senior, hands-on IC