Global Technical Support
861 open positions
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Technical Support Engineering App Services Dev MicrosoftIndia, Telangana, Hyderabad 5d Provide technical support and proactive advice for Azure App Services customers, solving issues via phone and web while creating self-help assets.
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Senior Support Engineer FetcherrAtlanta, United States 5d Senior escalation engineer for enterprise customers, resolving complex data pipeline failures and acting as the primary technical hand for the support organization.
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Software Engineer CiscoMilpitas, California, US $168k5d Investigate complex customer escalations by analyzing software behavior, logs, traces, and code to identify root causes and determine next steps.
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Support Engineer 2 JdaMonterrey, MX 5d Support Engineer providing rapid deployment, onboarding, and functional/technical support for WMS (3PL and Retail Shipper) customers, acting as a liaison between support services and product teams.
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Technical Support Engineer↗ Allstars-ItBogotá, CUN, CO 5d Junior Technical Support Engineer assisting customers with platform issues, troubleshooting, and escalation for a data analytics and AI-ready data infrastructure platform.
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Support Engineer I↗ Opti9 TechnologiesOttawa, ON, CA 5d First point of contact for customers to troubleshoot basic cloud, server, and backup issues, resolving alerts and tickets while providing a high-touch support experience.
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Product Support Specialist Cartesia*HQ - San Francisco, CA 5d Own the front line of customer support for real-time voice and audio AI, resolving issues across billing, configuration, and APIs to unblock customers and improve the product.
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Application Integration Specialist - AI Podium81Melbourne 5d Troubleshoot, document & resolve bugs by using AI to create and merge PRs; serve as a point of escalation for product-related issues; act as the Voice of the Customer to socialize data and improve products.
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IT Engineer, Google Workspace HelloFreshToronto, ON, Canada CA$90k–CA$100k5d Primary escalation point for L2 Google Workspace queries and support for employees adopting AI features (Gemini) across Gmail, Drive, Calendar, Sites, and Meet.
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Staff, Technical Account Manager TwilioRemote $117k–$172k5d Designated technical support engineering contact for strategic customers, resolving complex technical problems and providing proactive guidance to prevent business-impacting downtime.
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Incident & Escalation Lead- Enterprise Customers GitLabRemote 5d Own complex, executive, and commercial escalations end-to-end for enterprise customers, coordinating cross-functional teams to resolve high-stakes issues and repair relationships.
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Technical Support Engineer 2 JobgetherRemote 6d Investigate and resolve complex escalated technical issues for a contract lifecycle management platform, ensuring seamless customer experience.
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Distribution Service Engineer - Germany Sungrow Deutschland GmbHGermany - Munich 6d Serve as a trusted technical partner for distributors, installers, and end users by managing support requests, diagnosing system issues, and delivering training on Sungrow PV and ESS solutions.
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Senior Product Support Engineer NexthinkMadrid, MD, es 6d End-to-end Level 1 and Level 2 technical support for enterprise customers using Nexthink digital employee experience management software.
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Technical Support Engineer QuicklizardPetah Tikva, Israel 6d Tier-1 technical support, cross-team investigations, and customer success enablement for a hitech platform.
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API Integration Support Engineer WiseAustin, us 6d Provide rapid technical support and incident response for enterprise partners integrating with the Wise Platform API.
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Developer Support Engineer AlgoliaRemote A$100k–A$125k6d Provide technical support and troubleshooting for developers implementing Algolia's search API across web and mobile stacks.
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Software Engineer & Cloud Specialist – Live Virtual Tech Expert & Mentor↗ Video Chat a Pro Inc.Remote $68k–$182k6d Provide live video assistance, troubleshooting, debugging, and architectural guidance for software and cloud infrastructure problems.
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Software Engineer III↗ PearsonRemote $80k–$120k6d Early-career technical role developing broad expertise across technology, customer delivery, and product for Pearson's platforms and integrations.
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Customer Support Engineer - I MindticklePune, Maharashtra 6d Frontline problem solver for a global enterprise SaaS platform and AI solutions, troubleshooting and resolving complex technical issues for customers.
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Technical Support Specialist↗ OpenTextKA, IN 6d Provide advanced end-to-end technical support for OpenText Operations Bridge Manager (OBM) products, troubleshooting complex issues for clients managing IT infrastructure, cloud deployments, and enterprise networks.
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Senior Product Support Engineer Bidgely, IncIndia Head Office 6d Lead resolution of complex customer and production issues across Bidgely's SaaS platform, serving as the primary escalation point for high-impact incidents.
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Inside Solution Engineer - Edge AI and Advanced Compute Practice HpRemote $83k–$128k6d Provide remote technical support to field Solution Engineers for Edge AI and Advanced Compute engagements, validating solutions, resolving issues, and coordinating escalations to product teams.
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Technical Support Engineer 2 AgiloftUnited States 6d Troubleshoot and resolve advanced technical issues escalated from Tier 1 support for Agiloft's Data-first Agreement Platform (CLM software), interfacing with development and CSMs to ensure customer success.
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Senior Technical Support Engineer, AI Security SentinellabsCosta Rica 6d Provide multi-platform technical support (phone, email, chat) for security and cloud issues, troubleshooting alongside engineering teams and documenting cases.
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Technical Support Engineer, Korean-speaking (Remote, AUS) CrowdstrikeRemote 6d Technical Support Engineer providing 24x7 global support for CrowdStrike's Korean-speaking enterprise customers in the Asia-Pacific region, focusing on troubleshooting, root cause analysis, and issue resolution for the Falcon platform.
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Techncial Support Engineer Residential - Europe RomaniaRomania - Bucharest 7d Act as a technical Center of Expertise supporting customers, installers, and field service engineers across Europe on residential energy storage solutions.
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Support Engineer NielsenIQChennai, TN, in 7d Provide high-quality technical support for production systems to internal and external users in a multi-tenant, cloud-based environment.
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Customer Care Operations Agent TomraRemote 7d First-line customer support agent handling remote troubleshooting, case management, and proactive monitoring for TOMRA's circular economy solutions.
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Production Support Engineer HupoRemote 7d Investigate escalated production issues, reproduce bugs, ship small safe fixes, and support incident response for an AI-native sales enablement platform.
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Technical Support Technician Found PeopleGold Coast, Gold Coast Region $100k7d Office-based technical support for high-end AV, lighting, and automation systems, troubleshooting remotely and assisting integrators.
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Application Manager Telekom-GrowthhubRemote 7d Providing 3rd level application support and executing SQL fixes for a mobile communication platform for corporate IoT devices.
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Technical Operations Analyst (Night Shift)↗ RidecoWaterloo, ON, CA $55k–$65k7d Support clients and internal stakeholders by managing requests, troubleshooting technical issues, and ensuring service delivery meets KPIs for RideCo's on-demand transit software platform.
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Global Support Engineer L2 OutSystemsJapan - Tokyo 7d L2 Support Engineer solving complex technical problems, root-cause analysis, and performance tuning for enterprise customers using the OutSystems low-code platform.
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Technical Customer Support Engineer (Level 2/3)↗ Flex AskRemote 7d Resolve complex technical issues for SaaS customers via email, chat, and phone, acting as the top escalation point while collaborating with product and engineering teams.
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Support Engineer↗ Sherpas 7d Hybrid frontline support and support engineering role owning the support queue end-to-end for a B2B SaaS product serving financial advisors.
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IT Associate↗ Total Solutions GroupDL, IN ₹240k–₹360k7d Provide day-to-day technical support, monitoring, and maintenance of core platforms including AI video analytics systems, audit management systems, field auditor mobile apps, and client dashboards.
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Engineer - Software Support Python↗ Quest GlobalVancouver, British Columbia, Canada 7d Resolve escalated technical issues for intralogistics and warehouse automation systems, ensuring SLA adherence and preventing failures through reliability metrics.
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Application Support Engineer (m/w/d) VTA Software & Service GmbHRemote 7d Provide application support and drive continuous improvement for CEEMAS, a SaaS platform helping companies in energy, logistics, and chemical industries reduce CO₂ emissions and implement sustainable processes.
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Lead Support Engineer Mark43Manchester Office 7d Lead a UK Support team for mission-critical public safety systems while actively participating in technical triage, incident management, and complex investigations.
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Technical Account Manager (Mid-Market and Commercial) GomotivePakistan 7d Provide white-glove technical support and executive-level communications to Strategic/Enterprise/Mid Market accounts, acting as the primary technical point of contact and customer advocate.
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Product Support Representative DropboxIreland €41k–€55k7d Provide technical support for Dropbox Sign and DocSend via email and phone, troubleshooting desktop OS issues and driving customer experience improvements.
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Designated Support Engineer - Spark
DatabricksRemote - Netherlands
7d
Designated Support Engineer for strategic Databricks customers, managing critical issues and ensuring high-touch support.
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Designated Support Engineer - Spark
DatabricksBengaluru, India
7d
Premier Support Engineer for strategic Databricks customers, managing critical issues and ensuring high-touch support.
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