Global Technical Support
651 open positions
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Senior Digital Technical Engineer↗ CaterpillarMossville, IL, US $113k–$113k4d Investigate and resolve complex hardware, software, and connectivity issues for Caterpillar's connected machines, ensuring reliable data flow from telematics devices to customer platforms.
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Technical Account Engineer ZoomRemote 4d Primary technical point of contact for Zoom's strategic enterprise customers, owning integration challenges and troubleshooting across Video, Native, Mobile, and CoBrowse SDKs.
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Product Support Engineer ProofpointRemote 4d Provide advanced technical support and troubleshooting for Proofpoint's cybersecurity products to enterprise customers, ensuring effective and efficient product usage.
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Senior Digital Technical Engineer CatMossville, Illinois, US $113k–$113k4d Investigate and resolve complex hardware, software, and connectivity issues for Caterpillar's telematics ecosystem, ensuring reliable machine data flow from devices to customer platforms.
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Technical Support Engineer II DelineaHome Office (Belfast) 4d Provide post-sale technical support to customers and partners for Delinea's cloud-native Identity Security Platform, troubleshooting issues across cloud, SaaS, and traditional infrastructure.
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API Support Engineer↗ Ottila International Pvt. Ltd.MH, IN $420k–$420k4d Monitor, troubleshoot, and support APIs and system integrations for clients, suppliers, and third-party service providers to ensure stable production operations.
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Technical Support Engineer BusRightUnited States 4d Hands-on engineering role investigating production issues, debugging complex systems, and building internal tools/scripts to automate workflows and solve technical problems.
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Technical Support Specialist - EV & Energy Solutions BE SmappeeRemote 4d Provide 2nd line technical support to B2B installers and partners for EV charging and energy management hardware/software, troubleshooting installation/configuration issues and analyzing communication protocols.
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Senior System Engineer(VMWARE&阿里云) DxctechnologyCHN - SHANGHAI 4d Provide expert technical support and troubleshoot complex infrastructure issues, ensuring optimal performance of systems.
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Technical Support Specialist PropellerDenver, Colorado, United States $60k–$60k4d Frontline technical support for Propeller's integrated hardware (drones, smart ground control points) and cloud-based software used for capturing 3D worksite versions.
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Technical Account Engineer↗ Zoom CommunicationsRemote 4d Primary technical point of contact for Zoom's strategic enterprise customers, owning integration challenges and troubleshooting across Video, Native, Mobile, and CoBrowse SDKs.
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Bilingual Technical Support↗ OnsignFlorianópolis, SC, BR 4d Handle, analyze, and troubleshoot medium to high-complexity technical issues for OnSign TV's cloud-based CMS and digital signage platform.
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Senior Developer↗ HCLTechVancouver, BC, CA 4d Resolve technical issues for app creators and developers regarding platform setup, payments, monetization, and account management.
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Technical Support Engineer - Digital Marketing JobgetherRemote 4d Senior-level technical support for enterprise applications, infrastructure, and cloud-based environments within a global digital marketing organization.
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Technical Support Engineer↗ QuicknodeRemote $70k–$70k5d Resolve complex Web3 and infrastructure support requests, debug customer issues, and translate feedback into engineering improvements for a blockchain data infrastructure platform.
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Technical Support Engineer↗ Openweather LtdRemote $420k–$420k5d Provide technical support and guidance to end-users of OpenWeather's weather and agricultural APIs, ensuring high-quality communication and implementation of best practices.
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Partner Support Specialist – Google Pax8incSingapore $80k–$80k5d Manage Google-related support cases, investigate provisioning/licensing issues, and create knowledge resources to enable partners to adopt and scale Google solutions.
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Technical Support Engineer↗ EasypostRemote $85k–$85k5d Provide technical assistance, troubleshooting, and problem resolution for customers encountering issues with software, hardware, or technology products.
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Technical Solutions Engineer↗ Visio LendingRemote $111k–$111k5d Support and enhance technology infrastructure, troubleshoot complex issues across software, data, and reporting systems, and improve engineering workflows.
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Engineer 1, Technical Service CopelandQuezon City, Manila, Philippines 5d Provide remote technical support and diagnostic services for advanced thermostats and energy management solutions via phone and digital tools.
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Spécialiste du Support Technique à la Clientèle / Customer Technical Support Specialist AGMontreal Area 6d Respond to customer inquiries and resolve a wide range of in-service aircraft issues (avionics, electrical, structural) in a 24/7 environment to ensure efficient fleet operation.
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Technical Support Engineer - Digital Marketing - Brazil (Remote) TruelogicRemote 6d Provide technical support and troubleshooting for enterprise applications, systems, and infrastructure in a distributed global environment.
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Technical Support Specialist Baker HughesBrasil 6d Provide 24/7 technical support for critical field operations, ensuring compliance with the Manage the Job Cycle (MtJC) process and acting as a Subject Matter Expert for specific technology areas.
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Customer Centric Engineer (EMEA Market) WorkatoHyderabad, India 7d Resolve complex technical escalations for enterprise customers by performing root cause analysis, debugging, and delivering code-level fixes while driving long-term product improvements.
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Product Support Senior Associate EthoslifeBangalore, India 7d Front-line escalation handler diagnosing and resolving complex issues between day-to-day support and deep technical investigation for a life insurance technology platform.
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Technical Support Engineer II FlywireChicago, IL, us $81k–$81k7d Provide technical support and troubleshooting for Flywire's Student Financial Services, eStore, and TPI products, leveraging AI tools to automate workflows and resolve complex client issues.
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Member Support Flights Lead EngineRemote $51k–$51k7d Lead expert support and escalations for flight operations, ticketing complexities, and booking issues within an AI-native travel platform.
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Senior Tooling Specialist WiseRemote $15240k–$19680k7d Maximize CS agent uptime and drive technical maturity of Customer Support infrastructure by transforming operational friction into engineering solutions.
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Director, Technical Customer Support SWTCH Energy Inc.Remote 8d Lead and scale a remote Tier 1 and Tier 2 technical support organization for an EV charging platform serving multifamily and commercial properties.
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Digital Platform Specialist - RDS AbbRemote 8d Deliver remote diagnostics services and support product development for ABB's service operations to ensure uninterrupted customer site operations.
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Technical Support Engineer CohesitySeoul - Korea, Republic of (Office) 8d Senior technical support engineer resolving complex storage, networking, and virtualization issues for enterprise customers using AI tools and deep Linux expertise.
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Manager, Technical Support AlationIND-CHENNAI 8d Lead a team of Technical Support Engineers to manage enterprise customer support operations, ensuring SLA compliance and driving process improvements for data intelligence platforms.
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Customer Support Specialist - CAD MeshyRemote 8d Handle user issues including product questions, bugs, feature requests, and billing disputes for Meshy's 3D generative AI platform.
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Designated Technical Support Engineer - West GleanworkMountain View, CA (HQ) $120k–$120k8d Provide dedicated proactive and reactive technical support for select enterprise customers of the Work AI platform, ensuring high availability and resolution of complex issues.
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Technical Specialist Associate- Customer Support CommvaultRemote 8d Provide remote technical assistance to customers via assigned incident queues, resolving issues related to data protection, backups, and recovery across on-prem and cloud environments.
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Technical Support Engineer TwilioRemote 8d Provide technical support for account administration, billing inquiries, and troubleshooting for Twilio's customer base.
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Taboola news L3 support TaboolaBudapest, Hungary 8d Technical owner of OEM and publisher partner relationships, investigating revenue/inventory anomalies, debugging ad-serving/tracking issues, and fixing problems across product, infrastructure, and algorithmic layers.
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Technical Support Specialist - Construction Exp Required | (Pacific/Midwest/Central) RebarRemote 9d Provide frontline technical support for Rebar's AI-native operating system for commercial HVAC, electrical, and plumbing suppliers and subcontractors.
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Customer Technical Support Engineer (SCADA and EMS) Power-FactorsRemote 9d Provide remote technical guidance and troubleshooting for SCADA/EMS systems and data acquisition systems to ensure proper data flow to the SaaS platform.
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Senior Software Engineer↗ CapgeminiChicago, IL, US $82k–$82k9d Lead defect triage, root cause analysis, and issue resolution across enterprise applications and cloud-hosted platforms.
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Sr. Technical Support Specialist↗ OpenTextWaterloo, ON, CA $72k–$72k9d Provide advanced technical troubleshooting and resolution for OpenText products in on-premises and cloud environments for enterprise clients.
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Support Engineer , Amazon Robotics Technical Support
AmazonBoston, Massachusetts, United States
$90k–$90k9d
Provide 24x7 mission-critical technical support and diagnostics for Amazon's global network of robotic fulfillment centers, resolving complex system issues through data/AI analysis and troubleshooting.
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Sr Support Engineer 1 - BY TMS/Transportation Management, SQL, Application Support (Immediate Joiners Preferred) JdaIND - Coimbatore (708), IN 9d Deliver flawless application support and resolve complex solution issues for BY (Blue Yonder) customers in the Transportation Management System domain.
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Technical CX Specialist HarveyRemote 9d Frontline technical support specialist for enterprise customers of an AI-driven legal and professional services platform.
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Sr Technical Support Engineer↗ Ingram MicroBarcelona, CT, ES 9d Senior Technical Support Engineer providing expert-level assistance, troubleshooting complex product issues, and acting as a trusted advisor for customers on Ingram Micro's global IT ecosystem.
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