Global Technical Support
861 open positions
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Senior Support Engineer AppsFlyerWarsaw 23d Senior Support Engineer owning complex technical and product-related cases, acting as escalation point, and shaping AI-enabled support workflows in Poland.
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Global Customer Support Engineer - Associate DeLavalRemote 23d Maintain and support DeLaval's digital products and services used by dairy farmers worldwide, investigating incidents and coordinating resolutions.
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Systems Reliability Engineer NutanixSydney, New South Wales 23d Troubleshoot, debug, and diagnose customer issues in the field for Hyperconverged Infrastructure (HCI) and Hybrid-Cloud solutions.
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ProHub Solutions Specialist Flight CentreQueensland 23d Escalation expert resolving complex travel, ticketing, and operational issues for Flight Centre Travel Group brands while enhancing consultant capability and promoting self-service solutions.
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Product Support Manager HalterAuckland 24d Lead the technical support team to solve complex customer problems for farmers and graziers using Halter's virtual fencing technology.
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Serviceingenieur Österreich & Schweiz (m/w/d) GoodWe Europe GmbHRemote 24d Level-2 technical support and training for GoodWe's solar inverters and energy storage systems in Austria and Switzerland.
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Ingeniero de soporte a aplicaciones Logs/APIs↗ CivirColonia Polanco, DIF, MX $216k–$300k24d Provide L2 technical support for APIs, logs, and integrations for a payment optimization platform serving restaurants, hotels, and large operators via QR solutions.
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Technical Support Engineer (French speaking) SalesforceIreland - Dublin 24d Provide world-class technical support for Informatica Cloud products (Master Data, Data Integration, Data Quality, Data Governance) to customers, partners, and internal teams.
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Associate Escalation Engineer CorelightUnited States $62k24d Provide technical support and troubleshoot customer issues for Corelight's network detection and response platform during overnight hours.
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Product Support Specialist - Adapt (LATAM & Caribbean) AirdnaRemote 24d Technical bridge between Support and Engineering for AirDNA's dynamic pricing engine (Adapt), diagnosing complex pricing and sync issues for Airbnb/Vrbo hosts.
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Technical Support Specialist HigherlogicUS-Remote 24d Provide technical support and customer service for Higher Logic's cloud-based engagement platforms via multiple channels.
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Operations Specialist, Technical Services
MongoDBMexico City
25d
Drive excellence, efficiency, and scale in delivering 24x7x365 technical support services to MongoDB's worldwide customer base by embedding AI tools and automation into daily operations.
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Product Solutions Engineer, Measurement↗
GoogleBuenos Aires, B, AR
25d
Technical Solutions Consultant responsible for managing troubleshooting tasks, providing expert technical support, and delivering bespoke solutions for Google's advertising clients and partners in Latin America.
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Analista de Suporte Pl.↗ Uol EdtechSão Paulo, SP, BR 25d Investigate and resolve technical issues on the UOL EdTech platform, analyze root causes, and support clients through technical calls and meetings.
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Vermessungstechniker (m/w/d) AllTerra Deutschland GmbHBerlin, BERLIN 25d Providing technical support, onboarding, and training for surveying solutions (Trimble) to customers in the surveying and construction industries.
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Gateway Engineering & Support Engineer↗ GlobalstarCovington, LA, US 25d Provide advanced technical and project support for Globalstar's Gateway Systems, focusing on troubleshooting, repair, and maintaining system uptime for satellite-based communication assets.
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Technical Solutions Engineer, Compute Engine↗
GoogleCiudad de México, DIF, MX
25d
Troubleshoot technical problems for customers on Google Cloud Platform, acting as a consultant and subject matter expert to resolve deployment obstacles and advocate for customer needs.
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Technical Solutions Engineer, Compute Engine I↗
GoogleCiudad de México, DIF, MX
25d
Troubleshoot technical problems for customers on Google Cloud Platform, acting as a consultant and subject matter expert to resolve deployment obstacles and advocate for customer needs.
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Senior Escalation Engineering (ThousandEyes) CiscoMexico City, Mexico 25d Lead complex, high-impact customer investigations to diagnose service problems and restore digital experiences using network telemetry, logs, and product data.
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Lead Software Engineering Support Technician (8+ years) The-Nielsen-CompanyBengaluru, in 26d Provide high-level technical leadership and deep expertise in operational support to ensure continuous platform stability and solve complex systemic problems.
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Senior Technical Support Specialist XR Extreme ReachToronto, Canada 26d Senior escalation point for complex platform, workflow, and integration issues, driving automation and tooling to improve support efficiency.
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Customer Support Engineer↗ Lilt- Lega Italiana Per la Lotta Contro I TumoriRemote $64k26d First-line support for linguists and enterprise customers, resolving platform issues, managing support queues, and triaging bugs.
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私有化项目售后服务实习生（AI 方向）（J106614） Baidu上海市,深圳市 26d Intern providing after-sales technical support for Baidu AI private cloud software products, assisting in troubleshooting, deployment, and knowledge base maintenance.
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Application Support Engineer II (TCF) CnxRemote 26d Provide L1/L2 production support for KYC/KYB and iXHero applications, monitoring health, troubleshooting incidents, and validating releases across cloud, API, and AI environments.
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Technical Support Engineer AirbyteRemote CA$89k26d Provide technical support for Airbyte's cloud and embedded data integration platform, troubleshooting complex API issues and partnering with engineering to drive product fixes.
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SKYWISE - Product Support Representative - AMER - Command+ AGWaterloo, CA 26d Deploy and support Command+ digital solutions (N-FP, N-OC, N-PBS, N-Tracking) for airline customers in the AMER region, acting as the technical bridge between the ecosystem and clients.
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John Deere Technical Support Specialist | TECSight Hutcheon & PearceRemote 26d Remote technical support specialist for John Deere machinery, focusing on diagnostics, precision agriculture technology, and machine monitoring for customers and branch teams.
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Customer Reliability Engineer EndorlabsHQ - Palo Alto 26d Highest-level technical support function bridging customers and Engineering to own complex product behavior, fix root causes, and build tools for diagnosis and automation.
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(Fluent English) T3 Support Engineer (EU, Remote) SupportYourAppRemote 26d Investigate and troubleshoot escalated technical issues involving backend, databases, and cross-system integrations; reproduce bugs; analyze logs and metrics; implement small, low-risk fixes; and escalate complex issues to Engineering.
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Technical Support Engineer - Multiplatform & Cloud Security SentinellabsCzech Republic 26d Provide responsive technical assistance and troubleshoot deep technical issues for enterprise and public sector customers across Linux, macOS, mobile, cloud, Kubernetes, networking, and security environments.
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Senior Technical Support Specialist AgilityroboticsSalem $88k27d Lead technical support and issue resolution for Agility's commercially deployed humanoid robots in warehouses and manufacturing facilities.
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Technical Support Specialist, AU
NashRemote
27d
Investigate, resolve, and escalate complex platform and integration issues for enterprise merchants on the Nash delivery orchestration system.
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Support Engineer SpreedlyUSA 27d Investigate complex customer issues for a payments platform, bridging support and engineering to resolve SDK and API integration problems.
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Technical Customer Support FortiveRemote 27d Tier 1 Product Support Specialist (Level 2) handling escalations, resolving moderate complexity issues, and partnering with Engineering/Product to drive root cause analysis.
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Technical Support Engineer DataminrRemote 27d Troubleshoot authentication, alert delivery, and integration issues for enterprise customers using logs and data analysis.
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Customer Engineering and Reliability - Colombia↗ ZenduitRemote 27d Investigate technical issues across vehicles, IoT devices, networks, SaaS platforms, APIs, and data to identify root causes and prevent recurrence.
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Sr. Support Engineer, Platform VisaRemote 27d Sr. Support Engineer for Cloud Platform and Pismo Core Platform, focusing on platform stability, infrastructure behavior, and core product capabilities to support enterprise clients.
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[Job-32086] Mid Level Support Analyst Brazil↗ Ci&TRemoto, BR 27d L2 support analyst responsible for investigating, analyzing, and troubleshooting complex technical production solutions involving multiple components, vendors, and integrations.
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Software Development Engineer - Customer Experienc ZinierRemote 27d Front-line custodian of customer experience providing high-impact technical support, debugging, and resolution across the Zinier platform.
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Customer Support Specialist (Pacific time zone) BuzzsolutionsRemote, US 27d Primary point of contact for inbound technical support requests, troubleshooting issues, and partnering with Engineering to resolve customer problems for AI-powered utility infrastructure platforms.
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Support Analyst OneTrustLondon 27d Own and resolve complex technical support cases for the CORE Platform, acting as an escalation point for other analysts and a trusted partner to customers.
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Sr. Technical Support Engineer – Intake and Orchestration - 11929 CoupaBogota, Colombia 28d Provide technical support, troubleshooting, and configuration for Coupa's Intake and Orchestration platform (formerly Tonkean) to enterprise customers and partners.
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Support Berater*in GIS BTC AGDeutschland €45k–€65k28d Support specialist for GIS applications and infrastructure, ensuring smooth operation and resolving incidents.
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Technical Escalation Engineer Blink-The-Employee-AppBoston, Massachusetts, United States 28d Deep technical seat in Product Support handling intermittent bugs, integration failures, and data problems that outgrow first-line support.
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Cloud Support Technician - 11943↗ Senior SistemasBlumenau, SC, BR 28d Provide technical support for medium to high complexity issues, ensuring stability and performance of SaaS solutions for clients in a 24x7 operation.
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Technical Support Engineer↗ CimpressRemote 28d Provide Level 2 application support for enterprise manufacturing applications, diagnosing and resolving technical issues to ensure high availability and customer satisfaction.
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Technical Support Team Manager PropellerRemote $100k28d Strategic leader responsible for the success, efficiency, and performance of Propeller's Technical Support Team, ensuring fast, practical, and effective support across integrated hardware (Drones, DirtMate, Aeropoints) and cloud-based software.
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Integration Support Engineer Podium81Lehi 28d Troubleshoot and fix integration issues between Podium and client customer/order management systems to ensure lead capture and conversion.
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