Global Technical Support
657 open positions
-
Technical Support Engineer Podium81Lehi 24d Own specific products from a technical perspective, troubleshoot, identify, and resolve issues by pushing bug fixes, and act as the Voice of the Customer to improve products.
-
Senior Cloud Support Engineer I MicroStrategyTysons Corner, VIRGINIA, us $83k–$83k24d Provide advanced technical support for Strategy's Business Intelligence product suite and Cloud platform, acting as an escalation point for complex customer issues.
-
Senior Technical Support Engineer, Sec-AI VeeamsoftwareCosta Rica 24d Leads end-to-end post-sales technical support for complex, multi-stakeholder customer environments in Data Privacy, Security, and Cloud, independently diagnosing and resolving intricate issues while driving operational excellence and knowledge management.
-
Product Support Engineer: EMEA (Remote) Telnyx54Remote 25d Troubleshoot complex customer issues across voice, messaging, APIs, IoT, and AI products while building an AI-first support model with bots and automation.
-
Product Support Engineer UiPathTokyo 25d Provide technical support and incident resolution for UiPath on-premise and cloud products, while developing AI agents and robots to automate support operations.
-
Technical Support Specialist↗ Crimson EducationRemote 25d Investigate, triage, and resolve complex technical support tickets for a global college admissions platform, performing deep-dive troubleshooting across web, mobile, and third-party integrations.
-
AI Support Engineer - Singapore (Korean Speaking) OpenAISingapore 25d Resolve complex technical issues for OpenAI customers via support tickets and live calls, acting as a critical line of defense for mission-critical systems.
-
Professional, Technical Support (Technical Engineer) IngrammicroTaguig City, Philippines 25d Senior Technical Support Engineer resolving complex system issues, performing root cause analysis, and ensuring reliability for cloud and ERP-integrated platform solutions.
-
-
Technical Support Engineer II - Costa Rica, Colombia↗ StoryblokRemote 25d Handle escalated support tickets and troubleshoot complex issues for a headless CMS platform, guiding product improvements based on customer feedback.
-
Integration Specialist - Municipal Metering (Remote California) FergusonRemote $41k–$41k25d Provide high-quality technical support and system integration for municipal metering systems (Neptune/AMI) to utility customers.
-
Service Desk Engineer (Weekend) APPLYRemote 25d Provide technical support and issue resolution for enterprise clients' SaaS e-commerce platforms during weekend night shifts.
-
Level 2 Support Representative HappycoRemote (USA) 25d Resolve complex, escalated customer issues and act as a subject matter expert on platform tools and workflows.
-
Technical Support Engineer, Application Performance CloudflareAustin, TX 25d Resolve complex technical issues for customers ranging from individual bloggers to Fortune 500 companies via phone, email, chat, and social media.
-
Senior Azure ACE Engineer MicrosoftIndia, Telangana, Hyderabad 26d Senior engineer responsible for managing the customer solution lifecycle, conducting deep root cause analysis on complex escalations, and acting as the primary technical escalation resource for enterprise customers.
-
-
Product Specialist SandvikFinland, Tampere 26d Provide world-class technical support and commissioning for intelligent underground drilling equipment globally, solving on-site issues and optimizing drilling operations.
-
AI Tech Support (Early Shift) BroccoliLehi, Utah 26d Troubleshoot and resolve complex technical issues for contractors using AI agents, call flows, and platform integrations.
-
Escalation Lead AutodeskBengaluru, IND 26d Senior technical support lead managing critical escalations for Autodesk BIM/Revit products, ensuring resolution for enterprise customers and partners.
-
Software Engineer (Maintenance)↗ Tescom (singapore) Software Systems Testing Pte Ltd.Outram, S00, SG 26d Diagnose and fix software configuration, performance, and integration issues while resolving coding bugs and providing technical support.
-
Service Desk Engineer (Weekend)↗ ApplyRemote 26d Provide technical support and issue resolution for enterprise clients' SaaS e-commerce platforms during weekend night shifts.
-
Field Application Engineer (m/w/d)↗ VusionGraz, ST, AT $47k–$47k26d Deploy and support IoT solutions for retailers, acting as the technical interface between customers and product development.
-
Kubernetes Technical Support Engineer↗ AxentedMonterrey, NLE, MX 26d Provide Tier 2/3 technical support for an AI vision platform running on Kubernetes, troubleshooting enterprise video analytics deployments.
-
Support Developer↗ DigibeeRemoto, BR 26d Provide technical support and troubleshooting for customers using the Digibee iPaaS platform for systems integration.
-
Consultant, Technical Solutions VisaCO - Bogota, Colombia 26d Global third-line technical escalation owner for enterprise clients, driving rapid resolution of complex issues and critical service incidents.
-
Services Specialist - Technical Support Engineering Baker HughesBrisbane, Queensland 28d Provide technical expertise, guidance, and solutions for downhole well logging technology and services to operations teams, sales, and clients in the oilfield industry.
-
Sr Support Engineer 2↗ Blue YonderMonterrey, NLE, MX 28d Provide technical and functional support for the BlueYonder WMS system, resolving complex issues and ensuring solution stability for supply chain customers.
-
Software Engineer - Customer Support C3iotGuadalajara, Mexico 28d Partner with customers to diagnose issues, set resolution expectations, and ship application or platform changes to fix problems.
-
-
Technical Support Engineer 2 TwilioRemote 28d Support customers' use of the Twilio Voice, Platform Application & Segment (VSPA) platform, acting as the voice of Twilio and subject matter expert for APIs and SDKs.
-
Support Analyst Core Platform OneTrustMadrid 29d Senior technical support analyst owning complex escalations for integrations, authentication, APIs, and platform functionality.
-
Senior Contact Centre Specialist SingtelNew South Wales 29d Deliver technical support and managed services for enterprise Contact Centre environments, ensuring service excellence and SLA performance.
-
Customer Success Manager, Dynalite SignifySydney, New South Wales 29d Lead the global Dynalite System Expert team to provide technical troubleshooting, performance optimization, and end-to-end support for lighting control systems.
-
-
Technical Support Engineer - Portuguese and/or Spanish speaker SalesforceIreland - Dublin 29d Investigate and resolve complex technical issues for Salesforce customers, utilizing code analysis and SQL to diagnose platform problems.
-
Technical Support Engineer HyperbolicRemote 29d First-line technical support engineer owning end-to-end resolution of customer GPU cluster issues on Linux infrastructure.
-
Sr Support Engineer 2 JdaMonterrey, MX 29d Senior Support Engineer for BlueYonder WMS, resolving complex technical and functional issues to ensure system stability and high customer satisfaction.
-
Technical Escalations Engineer 2 (RUM) - APJ DatadogSeoul 29d Senior Technical Escalations Engineer specializing in Real User Monitoring (RUM), investigating complex customer issues, leading high-stakes technical calls, and driving resolutions for web and mobile performance.
-
Technical Support Engineer VerkadaSydney Office 29d Full-stack troubleshooting of Verkada's AI-powered physical security platform (video, access control, sensors) for enterprise customers, resolving complex hardware, network, and software issues.
-
Senior Support Engineer ElasticIndia 29d Provide technical support and resolution for complex customer issues involving Elastic's search, security, and observability platform.
-
Customer Experience Engineer, L1 HackerrankHybrid in Bengaluru, India 29d Investigate and resolve technical issues across the platform, APIs, integrations, and data workflows to ensure customer success.
-
-
Product/Application Support Specialist WinhomeinspectionRemote 1mo Provide exceptional support to users of cloud-based applications and digital products by troubleshooting issues, configuring settings, and creating documentation.
-
Senior Support Engineer, EU SanityRemote 1mo Senior Support Engineer owning complex technical issues for enterprise customers, leading investigations, and improving support systems.
-
Technical Sales Support Engineer (Marine/Survey) TrimbleRemote 1mo Provide technical sales support and field operations for high-precision marine positioning and orientation solutions, bridging the gap between Trimble Applanix technology and global marine clients.
-
Manager, Customer Support Engineering LumafieldSan Francisco, CA 1mo Lead a Customer Support Engineering team to own technical troubleshooting, root cause analysis, and feedback loops for a hardware/firmware/cloud platform used in manufacturing.
-
Technical Support Engineer CarbonroboticsCarbon Robotics, Corporate 1mo First point of contact for inbound customer communications, troubleshooting proprietary laser weeding equipment, and supporting field operations.
-
Technical Support Manager NewrelicRemote 1mo Lead a collaborative, deeply technical engineering team to deliver exceptional customer experiences for complex systems in an AI-first world.
-
Technical Support Senior Engineer – Pipeline Simulation AvevaHouston, Texas, United States of America $82k–$82k1mo Provide local and regional technical support for Pipeline Simulation products, troubleshooting complex software issues, reproducing problems, and interfacing with development to obtain solutions.
-
Product Support Engineer ProofpointToronto, Canada 1mo Provide enterprise-level technical support for Proofpoint's Enterprise Email Archiving Software, diagnosing complex issues and assisting customers via phone and ticketing systems.
Browse by specialty
AI Data AlignmentAI EngineeringAI Software EngineeringAndroid DevelopmentApplied AI StackAutomotive AndroidAutomotive EmbeddedAvionics SoftwareBackend EngineeringBackend Web QABrowser Extension DevBusiness IntelligenceC# BackendC# Full StackCloud SecurityConversational AI QACross-Platform MobileData & ETL QAE-Commerce BackendEmbedded LinuxEngineering ManagementEnterprise IntegrationEntry-Level EngineeringERP System QAField Service TechFinTech BackendGame Engine DevGenAI CloudGeneral FrontendGPU Compiler EngHardware VerificationHigh-Frequency TradingIndustrial AutomationiOS DevelopmentIT Support QAJava BankingJava EnterpriseJava FrontendJava MicroservicesMainframe DevelopmentManual Software TestingMedical Device SWML InfrastructureMobile App QANetwork FirmwareNode.js BackendNode.js Full StackPerformance TestingPHP Web DevQA LeadershipReact FrontendRobotics SimulationRPA AutomationSalesforce & Identity QASalesforce EngineeringSAP ABAPSecure Systems TestingSecurity ProductsServiceNow EngineeringSoftware EngineeringSoftware EngineeringSoftware EngineeringSoftware Engineering LeadershiTest AutomationWeb Automation QA
Agile Release ManagementAI InfrastructureAI InfrastructureAI Platform EngineeringApplication DevOpsAWS Kubernetes EngineeringAzure Cloud InfrastructureAzure DevOps EngineeringBroadcast & OSP EngineeringCarrier Network OperationsCloud InfrastructureCloud InfrastructureCloud Infrastructure EngineeriData Center FacilitiesDefense & Security PlatformsDesktop & IT HelpdeskDevSecOps & ClearanceEmbedded Linux & ASICEndpoint ManagementEngineering Systems AdministrationEnterprise Network AdministrationExecutive IT SupportFinancial Trading SystemsFintech Platform EngineeringGCP Cloud EngineeringGlobal Technical SupportHPC & Liquid CoolingHybrid Cloud SREIndustrial Automation & SCADAIntegration & RPAIT Infrastructure LeadershipIT Service ManagementLinux Systems EngineeringMainframe & MiddlewareManaged Cloud OperationsModern Workplace CollaborationNetwork Automation & SDNObservability EngineeringOpenShift & Container PlatformPhysical Infrastructure ProjectsPlatform EngineeringPublic Sector DevOpsSAP Basis AdministrationServiceNow Platform EngineeringSite Reliability EngineeringSolutions ArchitectSpace & Mission SystemsStorage & BackupTelecom & Hybrid ReliabilityWindows Systems Administration
Ad Tech and RankingAdministrative Compliance AnalyticsAds & Personalization MLAgentic AI WorkflowsAI Agents and SafetyAI Automation AnalyticsAI Language TrainingAI Strategy and ArchitectureAnalytics EngineeringApplied GenAI ConsultingAutonomous Driving MLAWS Databricks EngineeringAzure Data EngineeringBI Analytics EngineeringBI Visualization EngineeringBiological Discovery ResearchBiostatistics and SafetyClinical Data EngineeringClinical Laboratory ScienceComputational GenomicsComputer Vision EngineeringComputer Vision LocalizationConsulting Data ScienceConversational AI EngineeringCredit and Fraud RiskCrypto and AI ResilienceData EngineerData EngineerData EngineerData EngineerData Engineering LeadershipData Governance ComplianceData Governance EngineeringData Infrastructure AnalyticsData Science InternshipsData Strategy LeadershipDatabase AdministrationDecision Science AIDigital Marketing AnalyticsE-commerce Data EngineeringEdge AI HardwareEnterprise Data ArchitectureEntry Level InternshipsEnvironmental and GeoscienceFinancial Data EngineeringFinancial Strategy AnalyticsFood Science ResearchForward Deployed AIFraud Risk AnalyticsGCP Data EngineeringGeneral Data PlatformGenerative AI EngineeringGenerative AI SystemsGeospatial GIS AnalyticsGovernment AI SecurityHealthcare Data ScienceHealthcare Risk AnalyticsHEOR and Clinical AIHPC ML EngineeringHR Data IntegrationHR People AnalyticsInformatica Data EngineeringInsurance Actuarial AnalyticsInsurance and ActuarialIT Operations AnalyticsJava Python Data EngKnowledge Graph EngineeringLaboratory Quality AnalyticsLife Sciences AILLM Core EngineeringLLM Evaluation & AgentsLogistics Operations AnalyticsManufacturing Data SystemsManufacturing Process AnalyticsMarket Economics ResearchMarketing ExperimentationMicrosoft Fabric DataMLOps EngineeringPalantir Foundry EngineeringPharma Analytical ChemistryPharma Process DevelopmentPhysical AI DataProcurement Sourcing AnalyticsPublic Health ResearchQuantitative Finance ResearchQuantum and ImageryRisk & Fraud MLRobotics and PerceptionRobotics ML EngineeringSAP BW DataSAP Master DataSearch & Recommendation MLSecurity and ClearanceSnowflake Data EngineeringSnowflake DBT EngineeringSpeech AI EngineeringSupply Chain ForecastingSupply Chain Planning
AI Product SecurityApplication Security EngineeringCloud Infrastructure SecurityCloud Security AssessmentDetection EngineeringEmbedded Firmware SecurityEnterprise Application SecurityFacility Security ManagementGeneral Cyber DefenseGovernance Risk ComplianceIdentity & Access ManagementNetwork Firewall EngineeringOffensive Security TestingOT Industrial SecurityPhysical Guard ServicesPhysical Security EngineeringPrivacy and AI GovernanceSecurity Architecture LeadershipSecurity Program ManagementSecurity Solutions SalesSOC OperationsThreat Intelligence AnalysisVulnerability ManagementVulnerability Research
Academic Product EngineeringAdobe Experience PlatformAgile Scrum MasteryAI Agent EnablementAI Content CreationArchitectural & Interior DesignAutonomous Vehicle ProductsBanking Product DesignBroadcast Production ManagementBusiness Systems AnalysisContact Center TechnologyConversation UX DesignCreative Agency DesignCybersecurity Product ManagementData & ML ProductsDefense Systems ManagementDeveloper Tools ProductDigital Health PlatformsE-commerce MerchandisingEngineering CAD DesignEnterprise Solution ArchitectureEvent & Studio TechFrontend Engineering ManagementGame & Level DesignGaming Product ManagementGenerative AI SolutionsGovernment SaaS ProductsHealthcare AI StrategyHRIS Product ManagementIndustrial Product DesignInfrastructure & ObservabilityInstructional Design & LMSInsurance Claims TechnologyInsurance Product ManagementIT Project ManagementITSM & CRM ArchitectureLegal Tech ProductsNPI Program ManagementPLM Solution ArchitectureProduct AnalyticsProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagerSalesforce Product OwnershipSAP ERP SolutionsSemiconductor Product EngineeringSmart Manufacturing AISupply Chain Product ManagemenTechnical Program ManagementUI/UX Design SystemsUX Research
Aerospace Manufacturing QAAerospace Systems EngineeringAerospace Systems TestAnalog IC DesignASIC Physical DesignASIC Verification EngineeringAutomotive Repair TechnicianAutomotive Systems EngineeringAutonomous Vehicle QACivil Structural EngineeringCNC Machining & FabricationConstruction Project ManagementElectrical Inspection & SafetyElectronics Test EngineeringEmbedded Firmware EngineeringEnvironmental Health & SafetyFacilities Maintenance EngineeringField Service EngineeringHVAC Design EngineeringIndustrial Automation ControlsIndustrial Construction QAIndustrial Maintenance EngineeringLandscaping & Yard OpsManufacturing Process EngineeringMaterials & Chemical LabMechanical Product DesignNetwork Hardware QAPCBA Test EngineeringPharmaceutical Manufacturing EngineeringPhotonics Test EngineeringPower Electronics DesignPower Systems EngineeringProduction OperationsRF & Avionics DesignSemiconductor Process EngineeringSilicon ValidationSpacecraft Mechanical EngineeringSubstation Automation QA
Account-Based Demand GenAI Product MarketingApparel Retail ManagementBanking Relationship SalesContent Communications MarketingEnterprise AI SalesEnterprise Customer SuccessEnterprise Security SalesExperiential Sports MarketingFrontline Service SalesGeneral Business DevelopmentHealthcare Brand MarketingHigh-Incentive Sales RepsIndustrial Technical SalesIndustrial Territory SalesInsurance Lines SalesMarketing Analytics OperationsPartner Channel StrategyPayments Business DevelopmentPerformance Paid MediaPharmaceutical Clinical SalesProcurement Supply ChainRetail Trade MarketingSales Compensation OperationsSales Development RepsSEO Digital MarketingSocial Creative DesignTechnical Solutions Engineering
Automotive OperationsBanking Operations & LendingCommodity & Indirect SourcingCompliance & Contact QACompliance ManagementConstruction & Electrical ProjectsContinuous Improvement & LeanCulinary & Kitchen StaffCustodial & Building ServicesCustomer ServiceDelivery & Traffic CoordinationEducational & Correctional ProgramsEHS Compliance & SafetyEngineering Executive LeadershipEnvironmental Permitting & CarbonERP & WMS SystemsEvent Production & ConcertsExecutive & GTM RecruiterExecutive & Legal AdministrationFacilities Management & OperationsFood Safety QAGeneralist & Early Talent RecruiterGrocery Produce & DeliHealthcare OperationsHealthcare Staffing RecruiterHospitality Concessions & BarHR Business PartneringHR Operations & PayrollIT & Program ProcurementLast Mile LogisticsMaintenance Planning & ReliabilityMajor Construction Project ControlsMaterials & Inventory ControlMission & Defense OperationsOperations & TrainingOperations ManagementOperations ManagementOrganizational Change ManagementPlant & Operations LeadershipProduction Planning & SchedulingProduction SupervisionProject Coordination & AdminPublic Sector Project ManagementReal Estate & Land DevelopmentRestaurant General ManagementRetail Softgoods OperationsRobotics Deployment ProjectsSemiconductor & IE OperationsSpanish Market QAStudent Life & FraternitySupplier QualitySupply Chain StrategyTechnical & Manufacturing RecruiterTextile & Garment QCWarehouse & Distribution OperationsWarehouse Material Handling
Accounts PayableActuarial PricingBusiness AnalyticsCommercial FinanceCorporate DevelopmentCorporate Governance ComplianceCorporate TaxCost AccountingCredit RiskERP SystemsFinance AI InnovationFinancial Crime ComplianceFinancial ReportingFP&A AnalysisFrench Financial QAFund AccountingHealthcare RevenueInternal AuditPayments EngineeringPayroll AdministrationProject ControlsPublic AccountingQuality AuditingQuantitative TradingReal Estate FinanceRetail BankingSAP FinanceSurety UnderwritingThird-Party RiskTreasury OperationsWealth Advisory
Acute Care NursesBehavioral HealthCardiac Imaging TechsCardiology PhysiciansClinical DataClinical DevelopmentClinical EngineeringClinical InformaticsClinical LaboratoryClinical PharmacyClinical Project MgmtClinical Research AssociatesClinical SpecialistsComputer System ValidationDentistryDietary ServicesEmergency MedicineHealthcare RecruitingHospitalistsInfection ControlLab QC OperationsLaboratory ManagementLaboratory Quality ControlLong-Term CareMedical AssistantsMedical CodingMedical Device QAMedical Device TechsMedical EducationMedical Science LiaisonsMedical WritingNurse Case ManagersNursing AdministrationOccupational HealthOncologyPediatricsPharma Manufacturing QAPharmacovigilancePrimary CarePrivate MedicalPsychiatry PhysiciansQuality and ValidationRadiology PhysiciansRadiology TechnologistsRegulatory AffairsRehabilitation TherapistsResearch CoordinatorsRespiratory TherapistsRetail PharmacySurgerySurgical TechsTelehealth ProvidersVeterinary Medicine
Biomedical and Civil EngineeringBioprocess & AnalyticalComputational Biology and GenomicsCore Facility ResearchCorporate AI ResearchEnergy Systems & AIFaculty Administration and MedicineGeneral Academic ResearchGeneral Postdoctoral ResearchHealth Behavior StudiesMaterials and Quantum ScienceNeuroscience & PsychologyNeuroscience and NeurologyPharmacometrics & RegulatoryPhysics and Energy ResearchPolytechnic Engineering InstructionQuantum & AcceleratorRobotics & AITenure-Track FacultyTraditional Campus Instruction
← Select a job to preview