Director, Solutions Engineering
Core
Lead a global team of Solutions Engineers to support enterprise hotel groups, management companies, and chains by proving product ROI and driving commercial strategy.
Role type
Senior leadership Solutions Engineering Manager (SaaS/Hospitality)
Builds
Tailored commercial solutions, solution diagrams, and strategic roadmaps for hotel revenue management and benchmarking products.
Domain
Hospitality technology, SaaS, Revenue Management Systems (RMS), and data analytics.
Deliverable
client delivery
Required skills
Team leadership and coaching, RFP/RFI management, solution architecture and integration design, data modeling, executive communication, SaaS/DaaS delivery models, Salesforce expertise, BI tool proficiency.
Preferred skills
Hotel commercial domain knowledge (revenue management, distribution, benchmarking), experience with hotel data products.
Responsibilities
Lead, coach, and develop a global team of solutions engineers across AMER, EMEA, and APAC; act as solutions lead for enterprise sales including executive meetings and QBRs; own the global RFP/RFI process; run technical discovery to map solutions to business drivers; set standards for solution design and documentation; partner with Product and Sales on go-to-market strategy for complex products.
Seniority
Senior, hands-on IC with team leadership