Account Manager
Core
Build lasting partnerships and help customers turn their goals into results by managing customer relationships, leading renewals, and generating additional revenue.
Role type
Account Manager
Builds
Customer relationships and revenue growth for Legal, Risk, Compliance, and HR software solutions
Domain
SaaS / LegalTech / RiskTech
Required skills
Sales and account management, relationship building, revenue retention, pipeline development, negotiation, business reviews, customer support, project management, time management, industry knowledge
Preferred skills
English communication, MS Office/Google Office proficiency, AI tools usage, travel adaptability
Technologies
MS Office, Google Office, AI tools
Responsibilities
Manage customer relationships to retain revenue and generate new revenue, build account plans for top customers, develop sales pipeline and meet revenue targets, manage renewals and negotiate multi-year contracts, conduct quarterly value-based reviews, handle customer inquiries, collaborate with internal departments, stay updated on industry trends
Seniority
Mid-level, independent contributor
