Operations Management
2,800 open positions
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Technical Team Lead↗ OctaveRemote 1mo Lead technical teams and serve as the primary liaison for Octave solutions at customer business units, ensuring service delivery, adoption, and operational support.
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Senior Customer Support Lead TransunionCrum Lynne, Pennsylvania, US 1mo Lead a 24x7 global customer support team, ensuring SLA adherence, service restoration, and operational excellence for TransUnion's enterprise solutions.
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Service Level Agreement Project Lead↗ Hitachi EnergyBangkok, Bangkok City, Thailand 1mo Lead governance, execution, monitoring, and continuous improvement of Service Level Agreements (SLAs) across service projects and lifecycle service commitments to ensure contracted obligations and performance targets are met.
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Teamleitung Kundensachbearbeitung / Vertriebsunterstützung STREIT Software GmbHHaslach im Kinzigtal, BADEN_WUERTTEMBERG 1mo Building and leading a lead management team within sales operations to qualify inbound customer inquiries and hand off qualified leads to the sales team.
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Property Field Claims Manager AllstateCAN - ON GTA (Remote), CA $77k1mo Lead a team of Property Field Advisors to oversee field claim operations, drive performance against business metrics, and ensure exceptional customer experiences in property claims.
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Returning Moms Virtual Career Fair GenpactMuntinlupa City JP, PH 1mo Sr. Associate managing real-time floor operations, agent scheduling, and SLA adherence for voice customer care teams.
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Teamleitung Leistungsabrechnung Eingliederungshilfe und Wohnungslosenhilfe (m/w/d) Evangelische Perthes-Stiftung e.V.Münster, Westfalen, NORDRHEIN_WESTFALEN €56k1mo Leading the performance billing team for social assistance and homelessness services, managing complex billing processes, reporting, and team coordination.
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Team Lead, Long-Term Disability Claims PruPortland, ME, USA $89k1mo Lead a team to manage Long-Term Disability (LTD) claims, ensuring accurate benefit payments and offset management to protect financial wellness.
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Gerente de Servicio al Cliente (Customer Experience) - Cartagena↗ BayportCartagena, BOL, CO 1mo Lead Customer Service and Customer Experience operations in Cartagena, managing teams and ensuring high customer satisfaction and retention through data analysis and KPI/SLA monitoring.
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Supervisor, Customer Service ThermofisherCourtaboeuf, France 1mo Lead a team of customer service representatives to manage orders, resolve issues, and ensure service excellence for a global scientific community.
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Team Lead, Operations Processing AigBangkok, TH 1mo Lead operational improvement initiatives, manage SOP governance, and audit third-party vendors to ensure efficiency and compliance in insurance policy servicing.
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Field Supervisor / Teamleiter (m/w/d) für Windenergie im südlichen Sachsen-Anhalt Vestas Deutschland GmbHHalle (Saale), SACHSEN_ANHALT 1mo Leading and supervising a team of approximately 30 service technicians for wind energy operations in southern Saxony-Anhalt, ensuring tasks are completed on time and safety standards are met.
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Team Leader for Thailand Market CnxMYS Kuala Lumpur Nu Tower 2, MY 1mo Supervise a group of call center associates to ensure performance metrics and customer service KPIs are achieved.
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Team Manager - Claims DxctechnologyRemote 1mo Manage multiple claim teams to achieve production targets for insurance and reinsurance claims transactions.
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Teamleiter (m/w/d) Technik GoldbeckFrankfurt am Main, DE 1mo Leading and developing a team of mobile house and service technicians to ensure timely, high-quality, and cost-effective delivery of technical inspections, maintenance, testing, and special service orders.
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Leitung Vertriebsinnendienst (d/w/m) - Handwerksbranche Rexel Germany GmbH & Co. KGNeu-Ulm, BAYERN 1mo Leading a 16-person sales operations team to drive sales strategy, optimize internal processes, and manage customer data in the electrical wholesale industry.
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Teamleiter Inkasso – Schwerpunkt Outbound-Telefonie (m/w/d) HMCS Gesellschaft für Forderungsmanagement mbHHannover, NIEDERSACHSEN 1mo Leading an outbound debt collection team, managing daily phone activities, and ensuring high performance and quality in contact with debtors.
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Mgr-Customer Service-U AmeripriseMinneapolis, Minnesota, US $82k–$123k1mo Provide leadership to a customer service team, ensuring high-quality service delivery, resolving complex issues, and coaching team members.
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Service Level Agreement Project Lead HitachiBangkok, Thailand 1mo Lead governance, execution, monitoring, and continuous improvement of Service Level Agreements (SLAs) across service projects and lifecycle service commitments.
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Service Manager - Hawkesbury/ Penrith SiteNew South Wales 1mo Lead and manage 4 Supported Independent Living (SIL) homes for people with disability, ensuring safe, high-quality, person-centred support delivery.
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Metering & Revenue Assurance Manager Origin EnergyMelbourne, Victoria 1mo Lead hot water metering operations to improve performance, protect revenue, and ensure accurate billing.
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Service Manager Dish-NetworkChesapeake, Virginia $63k1mo Lead and manage a team of field service technicians to ensure high-quality customer service for satellite TV and smart home installations.
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Legal Operations Supervisor (Hybrid) - 1st Shift Rr-DonnelleyPhoenix, AZ, us $68k1mo Manage day-to-day operations of a 10+ person team, oversee staff, analyze performance metrics, and ensure compliance with company policies.
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Pilates Manager, East 92nd Street EquinoxNew York, NY, us $66k1mo Lead the Pilates department at an Equinox club, driving operational excellence, financial goals, and a superior member experience.
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Support Team Lead WoltAlmaty, Kazakhstan 1mo Lead local support operations, drive team performance, and ensure seamless interactions between customers, merchants, and couriers.
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Senior Support Escalation Manager MicrosoftUnited States, North Dakota, Fargo $98k1mo Act as the central point of coordination for complex, high-impact, politically sensitive, or business-critical customer escalations, driving resolution across multiple teams and organizations.
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Team Manager [028758] PlaytechLima, pe 1mo Lead and supervise a large team of floor operators for live broadcast operations, ensuring continuity, quality, and efficiency in a high-pressure environment.
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Operations Manager (m/w/d) – Darmstadt EverienceRemote 1mo Leading and developing service operations teams across multiple clients and locations, ensuring resource efficiency and SLA compliance.
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Service Manager RollinsLubbock, Texas $50k1mo Lead pest control operations, manage a team of 10+ technicians, and oversee service delivery across routes.
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Roofing Market Leader Shamrock RoofingWichita, United States 1mo Lead, coach, and hold accountable a team of roofing professionals to drive growth in the Wichita and surrounding Kansas markets.
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Management Consulting, Senior Consultant TeneoLondon - The Carter Building 1mo Deliver high-quality case support and lead smaller workstreams within complex management consulting engagements for senior business and public-sector leaders.
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Global Sales Operations Senior Manager Vishay Precision GroupModi'in, Israel 1mo Lead global customer service and order management activities to ensure operational efficiency and exceptional customer experience across EU, US, and APAC regions.
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Regional Sales Manager EquipmentsharecomKansas City, MO - Core Solutions 1mo Lead regional sales operations, build and manage a sales team, and drive equipment rental and sales performance across multiple locations.
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Service Delivery Manager InetumCasablanca, Casablanca-Settat, ma 1mo Pilot continuous improvement plans and monitor actions for Service Desk and proximity support teams across multiple countries.
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Team Lead Customer Care - instashop Delivery-HeroCairo, Cairo Governorate, eg 1mo Lead and manage a customer service team to ensure compliance with service standards, resolve escalated issues, and improve operational efficiency for clients and users.
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Teamlead Social Customer Care (m/w/d) MUUUH! GmbHRemote 1mo Lead a team managing digital dialogues (Community Management, Live Chat, Messaging, Review Management) for established B2C brands to create authentic brand experiences.
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Gestor de Serviços de Clientes Standard-Bank-GroupLuanda, Luanda, ao 1mo Lead and coordinate customer service operations for a Level II country, managing escalated inquiries, complaints, and risk mitigation to ensure global operational excellence.
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Collections Manager Bounce AIRochester, United States $780k1mo Lead a team of 8–15 Resolution Experts in a debt recovery call center, ensuring high performance through coaching, development, and counseling.
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[SO] ASEAN Customer Service Center | Inbound Team Lead with Malay Language Bosch-GroupThành phố Hồ Chí Minh, Hồ Chí Minh, vn 1mo Lead and manage daily inbound customer service operations for ASEAN regional customers, handling escalations and ensuring service quality.
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Coordination Team Manager AlfalavalSydney, AU 1mo Lead and optimize the planning, scheduling, and coordination of Field Service and Service Centre activities across Oceania to ensure operational excellence and superior customer experiences.
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Teamleitung Service (m/w/d) Optimaler Group (Inhaberin Denise Grunewald)Schöneiche bei Berlin, BRANDENBURG 1mo Leading the Service team for a mid-sized service provider in Brandenburg, ensuring high quality standards and customer satisfaction.
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Senior Service Manager XylemMilpitas Ames, California, US $125k–$150k1mo Manage service centers and commercial teams to deliver safe, innovative water solutions and exceed customer expectations.
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Marine & Construction Service Manager↗ NovMacaé, Rio de Janeiro, Brazil 1mo Manage and coordinate marine and construction service activities, including crane maintenance contracts, team leadership, and client satisfaction.
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