Operations Management
2,800 open positions
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Teamleider Shared Service Center (SSC) SecuritasBreukelen, UT, nl 1mo Leading a team of ~14 employees in the Backoffice and Credit Control team at a Shared Service Center in Breukelen, focusing on smooth daily operations, process standardization, and team development.
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Out of Hours Team Leader – Operations Wns-Global-ServicesRemote £30k1mo Lead, coach, and develop a team of customer service and claims handling colleagues to achieve operational objectives in a fast-paced environment.
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Service Manager RollinsSidney, Ohio $50k1mo Lead a field service operation for pest control, ensuring top-notch service delivery and customer satisfaction while training and developing technicians.
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Chef de Groupe - Equipements H/F SocotecValbonne, Provence-Alpes-Côte d'Azur, fr €2k1mo Manage a team of technical inspectors and drive commercial growth for an agency specializing in technical facility inspections and maintenance.
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Manager / Team Leader SKD (K/M) PROOPERATE sp. z o.o.Łódź, łódzkie PLN 144k–PLN 216k1mo Managing a team of specialists who analyze loan contracts to identify bank errors and pursue debt cancellation via legal action (SKD).
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Manager, Delivery, DDS Operations Intercontinental Exchange Holdings, Inc.Pune, India 1mo Build and lead a new team providing technology-enabled services to US-based mortgage companies, focusing on client delivery, process management, and business planning.
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Intake Operations Manager Crisp RecruitDenver, CO 1mo Manage and optimize legal intake operations, including data analysis, quality assurance, system integration, and team leadership for call centers.
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Membership Manager - NFP Pathfinder RecruitmentSydney, New South Wales $100k1mo Lead a high-performing member services team to deliver outstanding support and shape the experience of a passionate membership community.
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Service Manager Alexander AppointmentsSeven Hills, New South Wales 1mo Lead service operations and develop a skilled technical team for an expanding heavy equipment business.
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Customer Service Supervisor HaysBrisbane Southside, Queensland 1mo Lead the day-to-day customer service function for an industrial and wholesale distribution company, coordinating workflow and managing escalations to ensure exceptional service from enquiry through to delivery.
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Service Operation Manager KoneNingbo, CN 1mo Manage regional elevator maintenance operations, ensuring high customer satisfaction, service quality, safety compliance, and cost control while leading the local service team.
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Leiter (w/m/d) für die Notruf- und Servicestelle ZIEMANN LEITSTELLEMannheim, BADEN_WUERTTEMBERG 1mo Strategic leadership of the Emergency Call and Service Control Center (NSL), overseeing operations, team management, process development, and digital transformation.
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Delivery Lead↗ AccentureSan Antonio, TX, US $54k1mo Lead small teams and work efforts in a client-facing operations environment, managing assignments, quality, and people management activities.
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Team Leader, Insurance Operations HubinternationalWindsor, ON, CA $68k1mo Leading a team in an insurance contact center to ensure goals are met, maintain customer experience, and support employee development.
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401(k) Manager, Client Account Managers - WORK FROM HOME U.S. ONLY↗ Slavic401kRemote $84k1mo Lead a team of 8-12 Client Account Managers to support retirement plan clients and advisors, ensuring client satisfaction, retention, and operational efficiency.
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Teamleitung Wechselprozessmanagement (m/w/d) e.dialog Netz GmbHRemote 1mo Leading the operational management of the electricity supplier switching process to ensure customers can switch providers smoothly.
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Abteilungsleiter m/w/d Outbound Kampagnenmanagement W & W Human Resources Ivonne Wresch, Anja WeberHalle (Saale), SACHSEN_ANHALT 1mo Leading and developing the Outbound and Campaign Management teams to ensure stable, high-quality, customer-oriented campaign execution and continuous portfolio optimization.
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Teamleiter Customer Service / Customer Operations (m/w/d) DIS AG GermanyBerlin, BERLIN 1mo Leading a team of 10-12 employees to manage operational customer service, process optimization, and customer experience development.
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Service Sales Manager- CCS- West Bengal LCT GehcKolkata, IN 1mo Manage profitability and customer satisfaction for assigned service contracts, overseeing pre- and post-contractual administration, claims management, and risk modeling.
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Leitung (m/w/d) des Geschäftsbereichs Werkstätten, Straßen- und Gebäudeinstandhaltung, Vollzeit, EG Stadt Heidenheim an der BrenzHeidenheim an der Brenz, BADEN_WUERTTEMBERG 1mo Leading the municipal department for workshops, road, and building maintenance, overseeing cleaning, winter services, infrastructure repair, vehicle workshops, and training operations for ~50 staff.
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Operations Manager - (Spanish speaking) - Onsite - IN02↗ ConcentrixBarcelona, CT, ES €33k1mo Manage call center operations, optimize processes, and lead a team of Team Leaders to improve service KPIs and customer experiences.
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eine/-n Abschnittsleiterin/Abschnittsleiter (m/w/d) Mitgliedschafts- und Beitragsservice Sozialversicherung für Landwirtschaft Forsten und GartenbauKassel, Hessen, HESSEN €62k–€73k1mo Leading a section within the membership and contribution service for an agricultural social insurance system, managing staff, planning resource allocation, and implementing digital solutions.
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Customer Support Team Lead (Early Shift)↗ Wise Australia InvestmentsRemote 121k–148k1mo Lead a Customer Support team in the early shift, focusing on operational excellence, complex case resolution, and team development.
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Director / Assistant Director / Senior Manager, Customer Service Operations↗ GAIN CITY LOGISTICS PTE. LTD.Ang Mo Kio, S00, SG 1mo Lead the Customer Service Operations division to ensure operational excellence, seamless service delivery, and a unified customer experience across all touchpoints for an air-conditioning and home appliance retailer.
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Operations Manager↗ JPMorganChaseBuenos Aires, B, AR 1mo First-line people leadership role supporting a local team of a global operation, focusing on day-to-day execution, prioritization, coaching, and performance support to deliver timely, high-quality client solutions.
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Telecom Expense Lead Specialist DysonMalaysia - Kuala Lumpur Office 1mo Lead the global mobile telephony/expense team to govern services, optimize costs, ensure policy compliance, and drive operational improvements across the organization.
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After Sales Manager Construction Benelux HusqvarnagroupAth, BE 1mo Lead the service and aftermarket organization for Husqvarna Construction across Belgium, the Netherlands, and Luxembourg, focusing on workshop and field-service operations, customer relationships, and business growth.
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Director of Installation & Market Operations – Northeast Express FlooringRemote $150k1mo Build the operating foundation for Express Flooring's expansion into the Northeast, leading installation execution, satellite operations, and market performance.
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Spezialist Dienstleistersteuerung Schaden- und Vertragsmanagement (m/w/d) DIS AG Niederlassung DüsseldorfNeuss, NORDRHEIN_WESTFALEN 1mo Managing, monitoring, and developing external service providers in the claims and contract environment for a mobility and insurance services company.
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Operations Manager↗ Advantage InvestigationsRemote $75k1mo Manage a team of investigators to conduct covert surveillance, obtain video documentation, and provide descriptive written reports for insurance fraud cases.
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Teamleiter Customer Service / Customer Operations (m/w/d) DIS AGBerlin, BERLIN 1mo Leading a team of 10–12 employees to manage end-customer service operations, including phone and written support, escalations, and process optimization.
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Service Manager (m/w/d) Medizin- und Labortechnik↗ Bestminds GMBH Executive Search EnEmmendingen, Baden-Württemberg, Germany 1mo Lead and optimize the operational service organization for medical and laboratory technology equipment, ensuring reliable function and high customer satisfaction.
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Operations Manager Service & Disposition (m/w/d) Coolworld Rentals GmbHDuisburg, NORDRHEIN_WESTFALEN 1mo Lead the Service & Disposition operations for Germany and Austria, ensuring seamless collaboration between service, dispatch, and logistics to support the rental of climate, cooling, and heating equipment.
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Customer Care Team Leader ThermofisherBudapest, Hungary 1mo Lead the daily operations of the Italy/Spain Dispatch team within a Customer Service Shared Service Centre, ensuring high working standards and driving customer loyalty.
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Executive Manager EngediMackay, Queensland 1mo Lead regional operations and multidisciplinary teams to deliver person-centred disability services and ensure NDIS compliance.
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Area Manager | VIC (West Melbourne) G8 EducationMelbourne, Victoria 1mo Lead performance and develop leaders across a portfolio of approximately 9 early learning centres in Western Victoria, ensuring commercial success, quality, and safety.
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Service Manager - HVAC CSA RecruitmentSydney, New South Wales $190k1mo Lead the day-to-day service operation of a commercial HVAC business, managing scheduling, dispatch, technician teams, client relationships, and financial performance.
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Customer Care Team Leader – Sydney (Internal applications only) WebcentralSydney, New South Wales 1mo Lead a multi-channel customer care team, providing expert escalation support for technical issues and driving team performance.
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Restructuring & Insolvency Manager HLB Mann JuddSydney CBD, New South Wales 1mo Manage assigned restructuring and insolvency engagements, ensuring successful completion through technical competence and resource utilization.
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Fleet Manager AlstomGold Coast, Queensland 1mo Lead the performance, reliability, and safety of the rolling stock fleet for the Gold Coast Light Rail contract.
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Customer Solutions Coordinator Team Leader Aussie Broadband LimitedMelbourne, Victoria 1mo Lead and develop a high-performing team of Customer Solutions Coordinators to ensure smooth delivery of customer solutions and drive service excellence.
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Aftersales Director Geely Auto AustraliaSydney, New South Wales 1mo Lead the national aftersales function for a new global automotive brand in Australia, building systems, processes, and dealer networks to deliver a premium ownership experience.
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Team Leader Governance Norwest Recruitment PtyRockdale, New South Wales $96k1mo Lead a team of Information Officers to ensure effective, transparent, and compliant provision of information to internal and external customers within Local Government.
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Leads Team Manager GC Core Services PtySydney, New South Wales 1mo Oversee the full lead lifecycle from enquiry to booked consultation and manage a small team responsible for lead conversion across multiple channels.
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Customer Service Manager Hallett Business Services PtyDry Creek, South Australia 1mo Lead the Service Centre team to oversee daily operations and administrative functions, ensuring exceptional customer experience and maximizing efficiency across the Concrete truck fleet.
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Home and Lifestyle Lead Sunnyfield Disability ServicesSeven Hills, New South Wales 1mo Lead service delivery and operations for shared living homes supporting people with disability in Toongabbie.
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