Team Manager - Claims
Remote
Core
Manage multiple claim teams to achieve production targets for insurance and reinsurance claims transactions.
Role type
Team Manager (Operations)
Builds
Insurance claims processing lifecycle
Domain
Insurance / Reinsurance
Required skills
Team leadership, capacity planning, resource allocation, customer relations, numeracy, accuracy, time management
Preferred skills
Negotiation, influencing, process improvement, absence management
Technologies
Outlook, MS Office
Responsibilities
Liaise with customers and brokers to resolve claims queries, prepare volume forecasts, produce capacity plans, allocate work and resources, monitor daily achievement, manage team absence.
Seniority
Manager, hands-on leadership