Operations Management
2,800 open positions
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Ervaren teamleader CC Best The Body ClinicNederland 1mo Leading a team of 5-10 Customer Care agents to ensure high-quality service for clients, combining strategy with daily execution.
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Customer Experience Team Manager - Chinese Team (based in Foshan) AgodaFoshan 1mo Lead a team of 15+ contact center agents in an inbound center, ensuring service levels, coaching staff, and managing multi-channel traffic.
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Service Delivery Sr Manager, 99Food DiDi GlobalConsolação, Centro 1mo Manage service delivery for BPOs in the Latin America region, ensuring SLA/KPI compliance and improving customer service experience.
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HVAC Service Manager Search4NSW - Sydney, New South Wales $200k1mo Lead the HVAC service division, manage operations, and drive business growth for a contractor in Sydney and Newcastle.
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HVAC Service Manager Design & Build RecruitmentNSW - Sydney, New South Wales $200k1mo Lead the HVAC service division, manage operations, and drive business growth for a contractor in Sydney and Newcastle.
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Team Leader Governance Norwest RecruitmentRockdale, New South Wales $96k1mo Lead a team of Information Officers to ensure effective, transparent, and compliant provision of information to internal and external customers within Local Government.
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Manager, Life Claims – Leader of Leaders – (Brisbane or Sydney) HaysSydney CBD, New South Wales $150k1mo Lead a high-performing life insurance claims operations function and drive meaningful change for a growing organization.
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HVAC Service Operations Manager 3 JciWest Chester-Ohio-United States of America $116k1mo Owns day-to-day tactical local HVAC service business, managing processes, team, and financial objectives to ensure customer satisfaction.
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Specialist - Customer Care - Voice 4B Genpact1401-G-India: Stellar, STPI, Noida 1mo Manage day-to-day operations of a call center, ensuring consistent delivery of high-quality customer service.
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Teamleiter Grünpflege - Berlin (m/w/d) Vonovia Recruiting DEBerlin, BERLIN 1mo Leading the green care team and managing landscape maintenance operations for residential and commercial clients.
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Teamleitung Fernerkundung Landesbetrieb Geoinformation und VermessungHamburg, HAMBURG 1mo Leading a 11-person remote sensing team to capture and analyze Hamburg's surface in 2D and 3D using satellite, aircraft, and drone data for urban development and environmental monitoring.
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Associate Customer Service Supervisor EcolabRemote 1mo Provide support, training, and work direction to customer service team members while monitoring performance and reviewing areas for improvement.
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Teamleitung IT-Ressourcenmanagement und Staffing (w/m/d) Bechtle AGBonn, NORDRHEIN_WESTFALEN 1mo Leading a team responsible for IT resource management, staffing, and supplier management to ensure transparent capacity planning and reliable service delivery for clients.
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Projektleiter (m/w/d) Inbound - Energieanbieter KIKXXLBremen, BREMEN 1mo Leading a large team (up to 70 people) to manage inbound processes, customer support, and account expansion for an energy provider.
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Leiter Vertriebsinnendienst (m/w/d) - Minden co-ship consult GmbHMinden, Westfalen, NORDRHEIN_WESTFALEN 1mo Leading the sales operations team for a custom machinery manufacturer, managing order processing, customer support, and team development.
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Teamlead Customer Service (m/w/d) Karriere Künstler Pascal KünstlerGießen, Lahn, HESSEN 1mo Lead the entire Customer Service organization in a medical technology company, ensuring high customer orientation and smooth operational processes.
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Teamleiter (Teilzeit/Vollzeit) (m/w/d) Baumpflege - Berlin Vonovia SERemote 1mo Leading a team of commercial and operational staff to manage tree care services, coordinate subcontractors, and ensure quality control for Vonovia's property maintenance.
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Commercial Claims Unit Manager GeicoRichardson, TX, US $90k1mo Lead and develop a team of commercial claims associates to resolve complex customer inquiries and claims for long haul trucking clients.
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Team Lead Service Operations Robin-RadarDelft 1mo Lead daily operations of a technical support crew to ensure seamless radar service delivery, managing queues, spare parts logistics, and escalated technical cases.
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Associate Manager Business Process Solutions/Insurance BPS-RR-0356045 DxctechnologyIND - HR - NOIDA, IN 1mo Analyze business systems, supervise team deliverables, and drive process automation for client outsourcing projects.
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Geschäftsstellenleitung und Einheitssachbearbeitung im Familienverfahren FHH Behörde für Justiz und Verbraucherschutz - Amtsgericht HamburgHamburg, HAMBURG 1mo Leading a team of 18 service staff and performing case processing for family law matters at the Hamburg Family Court.
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Director of Customer Experience LennarOrlando, FL (Job Posting Location), US 1mo Driving customer satisfaction by leading customer care initiatives, ensuring quality assurance, and enhancing homeowner experiences for a national homebuilder.
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Coordination Team Manager Alfa Laval SpiralSydney, New South Wales 1mo Lead and optimize the Coordination Team to manage Field Service and Service Centre activities across Oceania, ensuring operational excellence and superior customer experiences.
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Novated Account Manager Team Leader AcceleratePerth, Western Australia 1mo Lead a team of Novated Account Managers to support employer clients and novated customers throughout the lifecycle of their lease arrangements, ensuring exceptional service delivery and operational efficiency.
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Manager Client Service - Victims Services NSW Department of Communities and JusticeParramatta, New South Wales $133k1mo Lead a multidisciplinary team delivering trauma-informed support services to victims of crime, including counselling, financial assistance, and practical aid.
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Manager - Workforce Management & DAA Oversight BOQ GroupBrisbane, Queensland 1mo Lead a team supporting customers experiencing financial difficulty while managing workforce strategies, forecasting, and operational oversight for the Customer Assistance team.
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NDIS and Workforce Operations Manager Endeavour FoundationCannon Hill, Queensland 1mo Lead rostering, workforce planning, and NDIS quoting functions to support frontline service delivery teams in a disability support environment.
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Service operations manager Umano MedicalNew South Wales 1mo Lead a team of Field Service Technicians and Technical Support Specialists to oversee service operations, coordinate field activities, and ensure exceptional customer support for healthcare equipment.
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Executive Level 1 - Senior Examiner of Patents_EXT IP AustraliaAustralian Capital Territory 1mo Lead and manage a small team of patent examiners, including trainees, to deliver high-quality patent examination services in chemical, biomedical, electrical, and mechanical disciplines.
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Customer Service Manager Total Ventilation Hygiene PtyDarwin, Northern Territory 1mo Local face of TVH in Darwin, managing customer engagement and service delivery for key accounts across HVAC, Fire, Electrical, and Hydraulic services.
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Team Leader - Critical Incident Desk City fmRemote 1mo Lead, mentor, and manage a diverse team within a 24/7 fast-paced contact centre environment to ensure set targets and KPIs are achieved.
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Site Account Manager Rr-DonnelleyBoston, MA, us $85k1mo Operations leader responsible for executing service delivery, ensuring operational excellence, and managing client relationships for contracted operations.
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Customer Experience Team Lead RobinhoodWestlake, TX 1mo Lead a team of customer support representatives to deliver high-quality service and resolve customer issues efficiently across multiple channels.
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Commercial Pest Control Technician RollinsFort Lauderdale, Florida $55k1mo Lead a high-performance pest control branch operation, driving revenue growth and customer satisfaction while cultivating a motivated team.
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Call Center Manager (m/f/d) Ecovacs Europe GmbHDüsseldorf 1mo Managing multi-lingual call center operations, BPO vendor relationships, and cost/efficiency optimization for 1.5M+ annual customer interactions.
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Support Manager WoltAlmaty, Kazakhstan 1mo Lead Team Leads, drive performance, and scale support operations with a focus on service quality and continuous improvement for customers and partners.
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Supervisor (H/M) Portis Vigo OtisGondomar, Pontevedra 1mo Supervise and coordinate a technical team (including subcontractors) for elevator maintenance and service operations in Vigo, managing schedules, costs, and client support.
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Chef d’équipe Couture et sous-traitance industrielle (H/F) APF-EntreprisesÉchirolles, Auvergne-Rhône-Alpes, fr 1mo Team leader for industrial sewing and subcontracting operations, managing ~40 employees across multiple teams to organize work, ensure delivery progress, and coordinate field interventions.
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State Manager - Home Assessing SMAART RecruitmentMelbourne, Victoria $150k1mo Lead an established home assessing function and manage a team of approximately 25 On-Road Assessing staff across three teams.
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Teamleitung Leistungsabrechnung Eingliederungshilfe und Wohnungslosenhilfe (m/w/d) Evangelische Perthes-Stiftung e.V.Münster, Westfalen, NORDRHEIN_WESTFALEN €56k1mo Leading the performance billing team for social assistance and homelessness services, managing complex billing processes, reporting, and team coordination.
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Teamleiter Inkasso – Schwerpunkt Outbound-Telefonie (m/w/d) HMCS Gesellschaft für Forderungsmanagement mbHHannover, NIEDERSACHSEN 1mo Leading an outbound debt collection team, managing daily phone activities, and ensuring high performance and quality in contact with debtors.
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