Leitung Vertriebsinnendienst (d/w/m) - Handwerksbranche
Core
Leading a 16-person sales operations team to drive sales strategy, optimize internal processes, and manage customer data in the electrical wholesale industry.
Role type
Senior Sales Operations Manager (Team Lead)
Builds
Sales operations processes and customer management systems for industrial and trade customers
Domain
Electrical wholesale / Industrial trade
Required skills
Team leadership, Sales strategy, CRM management, KPI monitoring, Budget control, Process optimization
Preferred skills
B2B sales experience, Technical understanding, MS Office/ERP proficiency
Responsibilities
Coordinate and develop the sales operations team, Optimize internal sales processes, Manage customer information in CRM, Monitor KPIs and budgets, Ensure compliance with safety and quality standards
Seniority
Senior, hands-on IC with team leadership