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Operations & People
› Operations Management
Operations Management
2,790 open positions
Operations Supervisor (APAC)
Accommodations Plus International
Mascot, New South Wales
1mo
Lead and oversee 24-hour APAC operations for client crew accommodation, transportation, and emergency response, ensuring SLA compliance and efficient resolution of operational issues.
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Order Management Team Leader
Dicker Data People & Culture
Sydney, New South Wales
1mo
Lead a high-performing team responsible for the accurate and timely processing of customer orders, acting as the key link between customers, internal teams, and the warehouse.
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Escalation Manager, Event Response Team; エスカレーション マネージャー、イベント対応チーム
Waymo
Tokyo (JP-TOK-STRM)
1mo
Primary incident leader and escalation point for high-priority safety and operational issues for Waymo's autonomous ride-hail service, making real-time safety-driven judgment calls to protect the community.
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Senior Warranty Specialist
Carvana
Tempe, AZ
1mo
Oversight, administration, and optimization of warranty claims and recovery processes for a large-scale Class 8, 6, and 5 tractor and trailer fleet.
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Region Manager Trainee
Rollins
Indianapolis, Indiana
1mo
Develop into a regional leader for a pest management division by executing strategic projects, analyzing operations, and managing branch offices to drive profitable growth.
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Residential BMT - Unassigned
Rollins
Springfield, Missouri
$65k–$85k
1mo
Lead a residential pest control operation, driving revenue growth, managing P&L, and cultivating a high-performance team to deliver top-notch service.
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Delivery Center Manager| Manager DTS
PricewaterhouseCoopers
Brasil
1mo
Lead the operation of the PwC Delivery Center in Piracicaba, ensuring service delivery excellence and achieving unit results.
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Teammanager Juridisch Service Center (JSC)
Das
Cromvoirt, Vught
1mo
Leading a team in the Legal Service Center (JSC) to ensure high-quality, fast customer service and operational stability.
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Sr Member Service Coordinator
Crawford and Company
Jacksonville, FL, US
1mo
Provide senior-level support for contractor and client inquiries, manage escalated resolutions, and ensure program compliance within Membership Services.
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Contact Centre - Operations Manager
SMAART Recruitment
Sydney, New South Wales
$110k
1mo
Lead a busy outbound contact centre focused on fundraising campaigns for charities and not-for-profits, managing growth from 50 to 80 fundraisers.
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Operations Manager, Government
Shinvestmentsllc
Remote
1mo
Subject-matter expert for government contracted accounts, ensuring contract compliance and supporting team leads in agent management and performance tracking.
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Operations Supervisor, Government Travel
Shinvestmentsllc
VA - Virginia Beach - CI Azumano
1mo
Lead and develop travel consultants to deliver operational services for government clients, ensuring adherence to service levels and regulations.
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Arbeidsleder for installasjon, KONE Oslo
Kone
Oslo, NO
1mo
Lead a team responsible for the installation of elevators in a specific area, managing projects and customer relationships.
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Chief Pilot
Libertymutual
Bedford, Massachusetts, United States
1mo
Leads the Flight Operations (pilot) team within Corporate Aviation, fostering a culture of trust and safety while ensuring regulatory compliance and operational standards.
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Leitung (m/w/d) Customer Service Region West
Pharmatechnik KG 01
Essen, Ruhr, NORDRHEIN_WESTFALEN
1mo
Lead the West region customer service team, ensuring reliable operations for over 1,000 pharmacies and dental practices.
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HVAC Service Operations Manager 1
Jci
West Valley City-Utah-United States of America
$92k
1mo
Manages a truck-based HVAC service business, driving labor and material revenue, gross margin, and service asset management while ensuring operational excellence.
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Team Leader, Metering Services
Aes
US, Indianapolis, IN
1mo
Lead, coach, and develop a team of meter technicians to ensure the safe, reliable, and efficient operation of electric metering services, including troubleshooting malfunctions and maintaining standards.
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Professional Business Service Expert - Requirements & Quality (all genders)
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Smart Energy Services GMBH
Vienna, Austria
€32k
1mo
Managing complex requirements, quality assurance, and third-level support for energy service operations.
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Supervisor, Contact Center Operations
Tsys
QUEZON CITY, , PHILIPPINES
1mo
Lead teams across customer-facing and back-office functions to ensure service levels, productivity, quality, and compliance standards are met.
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Directeur(trice) Général
Peoplecorporation
QC - GPM - Laval, CA
1mo
Strategic leader responsible for overseeing global operations of GPM Group Benefits, ensuring alignment with organizational growth strategy.
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Claims Manager
Aia
Makati, PH-AIA Philippines
1mo
Manage the end-to-end processing and release of insurance claims to ensure timely, efficient, and high-quality service delivery.
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Team Leader (Tech and Sales) | Bacoor, Cavite
TaskUs
Bacoor, Cavite, Philippines
1mo
Manage and drive performance of a team handling both sales and tech support operations for technology clients.
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Manager, Customer Services - Asset Management Services (AMS)
Thermofisher
Budapest, Hungary
1mo
Lead and manage a 30+ person Asset Management Services (AMS) customer care team in Budapest, driving operational efficiency and customer experience for Thermo Fisher Scientific's EMEA business.
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Teamleiter / Senior Ingenieur Fernwärmenetz (m/w/d) in Direktvermittlung
FERCHAU GmbH Niederlassung Köln
Remote
1mo
Leading and steering the team for district heating distribution and network operations, including strategy development, transformation processes, and technical optimization.
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Teamleitung (m/w/d) Kundenservice Vertrag
ROLAND Rechtsschutz Versicherungs-AG ( KÖLN )
Remote
1mo
Leading the contract customer service team for SME brokers, focusing on operational steering, team development, and service quality.
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Senior Service Delivery Manager (m/w/d)
Wivertis GmbH
Remote
1mo
Senior Service Delivery Manager serving as the interface between customers, project management, and operational units to ensure smooth service delivery and quality management.
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Serviceleitung im Tischlerbereich (m/w/d)
B&O Service Hessen GmbH
Dreieich, HESSEN
1mo
Leading a team of 5-10 craftsmen in the carpentry trade, ensuring proper execution of orders by own craftsmen and subcontractors.
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Supervisor Technical Support
Dexcom
Cebu, Philippines
1mo
Lead a high-volume technical support team to troubleshoot and resolve customer issues for continuous glucose monitoring (CGM) devices.
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Manager Technical Support
Dexcom
Cebu, Philippines
1mo
Manage a 24/7 Technical Support team troubleshooting issues for patients and caregivers using Dexcom Continuous Glucose Monitoring (CGM) products.
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APAC Customer Service Manager
Danaher
Petaling Jaya, Selangor, Malaysia
1mo
Provide APAC leadership to Customer Service Team Lead Supervisors for Order-to-Cash activities across phone, email, and e-commerce.
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Team Lead – Customer Service
Trilogy Care Pty
Bowen Hills, Queensland
1mo
Lead a team of Care Partners delivering self-managed Support at Home services for older Australians while managing a personal client portfolio.
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Regional Support Manager
PaperCut Software
Melbourne, Victoria
1mo
Lead and develop a regional Customer Support team to deliver exceptional service, manage critical technical incidents, and align regional operations with global strategy.
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Remediation Team Leader
Singtel
Remote
1mo
Lead a team resolving high-risk, high-impact customer issues including executive complaints, tribunal matters, and privacy incidents.
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Enforcement Technology Supervisor
NSW Government
Parramatta, New South Wales
1mo
Lead a small team supporting the TfNSW enforcement camera network through testing, troubleshooting, repairs, reporting, implementation, and administrative activities.
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Team Leader People, Wellbeing & Sustainability Services
Queensland Rail
Brisbane, Queensland
$135k
1mo
Lead a team delivering business support, coordination, and service delivery functions for People, Wellbeing & Sustainability priorities.
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Senior Manager, SPF Customer Service
Afca
Melbourne, Victoria
1mo
Lead the development and implementation of AFCA's dedicated customer service capability for the Scams Prevention Framework (SPF) to handle eligible scam complaints from consumers and small businesses starting March 2027.
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Service Manager Trainee
Rollins
Peoria, Arizona
$60k
1mo
Lead and develop a team of pest control technicians to deliver high-quality service to residential and commercial customers, ensuring customer satisfaction and operational efficiency.
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Director of Operations
Nearmap
Remote
1mo
Leading the design, standardization, and continuous improvement of operations processes, systems, and training to ensure high-quality product and service outcomes for customers.
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Support Manager - 3rd Shift
Elastic
United States
$113k
1mo
Oversee daily operations of a distributed technical support team serving US Federal customers, managing escalations, SLAs, and team performance.
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Service Manager – HVAC or Skilled Trades
Team Builder Recruiting
Lewes, United States
$75k
1mo
Lead daily operations of HVAC service and maintenance departments, coordinating technicians and dispatch to ensure timely service and profitability.
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Senior Manager, Vendor Operations & Customer Support
Airbnb
Dublin, Ireland
€124k
1mo
Lead a network of outsourced BPO partners to deliver customer support across Airbnb's EMEA and LATAM regions, focusing on improving NPS and operational quality.
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Workers Compensation Team Leader
Zenergy
All Melbourne, Victoria
1mo
Lead a team of case managers to drive consistent, high-quality, and compliant claims outcomes for a complex self-insurance portfolio in the VIC Workers Compensation sector.
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Customer Service Team Leader
Public Sector People
VIC - Melbourne, Victoria
$128k
1mo
Lead daily operations of a customer service team for a local council, ensuring smooth service delivery and resolving complex community enquiries across multiple channels.
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Service Desk Team Lead
Paxus
Adelaide CBD, South Australia
1mo
Leading and supporting a team of Service Desk Officers to deliver high-quality technical support and improve service processes.
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Call Centre Team Leader
Mobready
Sydney, New South Wales
$80k
1mo
Lead the implementation of a brand new team of 15 in a corporate call centre, working closely with existing centres.
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IP/Trade Mark Co-Ordinator/Team Leader
Legal People
Melbourne -CBD, Victoria
1mo
Lead and coordinate a team of seven administrative professionals to deliver trade mark administration, records, and filing services for an international Intellectual Property firm.
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Supporter Services Team Leader
Beaumont People
Sydney, Australian Capital Territory
1mo
Lead day-to-day service delivery and operational coordination for a supporter services team, overseeing donor communications and data integrity to support breast cancer research funding.
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Helpdesk Team Leader
a&co Recruitment Partners
Adelaide, South Australia
1mo
Lead, coach, and mentor a team of L1 Helpdesk Technicians while managing ticket allocation, escalations, and SLA performance.
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Practice Manager
Perigon Group
Sydney, New South Wales
$120k
1mo
Oversee day-to-day operational performance, people leadership, workflow management, and financial performance of legal practices.
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Senior Office Manager
Perigon Group
Sydney, New South Wales
$120k
1mo
Leading the day-to-day operational management of law firm practices, ensuring effective operations, matter progression, and team performance.
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