Global Technical Support
682 open positions
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Technical Support Engineer 3, Premier - Sao Paulo↗ DatadogSão Paulo, SP, BR 1mo Premier Support Engineer assisting Datadog's top-tier customers with technical questions, issue reproduction, and platform education across 600+ integrations.
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Customer Support Associate↗ AmadeusLisboa, P11, PT 1mo Shift-based technical support for passenger self-service products (auto bag drop, check-in kiosks, bio pods) and cloud/network infrastructure for global airlines and airports.
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Support Engineer 2 JdaMonterrey 1mo Provide Tier 2 technical support and stability for enterprise SaaS solutions, resolving moderate-complexity incidents and driving customer adoption.
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?Associate Systems Diagnostics Engineer (Italian Speaking) - (m/w/d) - Fixed Term Contract Berlin, BERLIN 1mo Troubleshoot medium-to-high complexity technical issues for Tesla's residential storage and home charging products (Powerwall, Wall Connector, Solar) via ticketing, email, and live chat.
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Manager, Restaurant Tech Support↗ Restaurant365Ciudad de México, DIF, MX $9120k–$13680k1mo Lead and optimize a high-volume customer support team for a SaaS restaurant accounting platform, focusing on operational efficiency, team development, and cross-functional collaboration.
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Customer Support Manager CriblRemote $116k–$116k1mo Lead a specialized technical support team to manage escalations, mentor engineers, and ensure customer success for data management systems.
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Software Technical Account Manager - Boise AxonArizona-Remote 1mo Serve as a trusted technical partner helping public safety agencies deploy, adopt, and operate mission-critical Axon technology while resolving complex issues and optimizing workflows.
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Frontline PS Support Engineer TaboolaGurugram, India 1mo Provide frontline technical support via chat, email, and video conference to resolve complex issues for clients in the ad tech domain.
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Technical Operations Engineer EburyMexico City 1mo Provide Level 2 technical support for applications, services, and infrastructure, troubleshooting issues reported by end-users and collaborating with engineering teams to resolve root causes.
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Senior Technical Customer Experience Specialist Bannerflow ABStockholm, Sweden 1mo Provide first-class technical support and troubleshoot issues for global brands using the Bannerflow Creative Management Platform.
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Top Customer Solutions Developer, High Touch Support, Compute, Google Cloud↗
GoogleWaterloo, ON, CA
$127k–$127k1mo
High-touch support solutions developer managing customer issues, troubleshooting technical problems, and advocating for customer needs to enable success on Google Cloud Platform.
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Specialist App/Prod Support- Azure, Kubernetes, Tier 2 Support, Kafka(confluent) AttIND:AP:Hyderabad / Argus Bldg 4f & 5f, Sattva, Knowledge City- Adm: Argus Building, Sattva, Knowledge City 1mo Tier 2 Application Support Engineer managing escalations, root cause analysis, and operational stability for enterprise integration, messaging, and event-driven platforms.
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?Service Support Engineer im Fleet Monitoring (m/w/d) Hamburg, HAMBURG 1mo Monitoring and troubleshooting customer fleets in Marine, Oil & Gas, Electric Power, and Rail sectors using remote service software platforms.
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Technical Support Specialist↗ SovosSan Miguel de Tucumán, T, AR 1mo Resolve escalated technical issues for Sovos' SaaS tax compliance platform, ensuring smooth customer experiences and driving product improvements.
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Systems Engineer – macOS & AI Operations↗ Moboware Inc.Irvine, CA, US $73k–$73k1mo Provide Level 1/2 technical support for hosted macOS environments while training and improving internal AI-powered support systems.
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Technical Support Engineer IntercomSydney, Australia 1mo Technical Support Engineer partnering with customers to integrate Fin AI agent, diagnose technical issues, and serve as a bridge between customers and product teams.
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Customer Support Specialist Juniper-SquareRemote $60k–$60k1mo Provide technical assistance and act as a product expert for private equity customers using Juniper Square's software platform.
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Customer Support Team Lead↗ Bitkernel Technology Inc.São Paulo, SP, BR 1mo Lead and mentor a technical support team for a self-serve SaaS platform enabling content creators and media companies to launch OTT streaming services across Android, iOS, Web, and SmartTV.
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Technical Support Engineer↗ ShipheroRemote 1mo Troubleshoot and resolve complex issues for eCommerce logistics software users, acting as a bridge between customers and engineering.
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Support Engineer (AMER)↗ GitLab IncRemote 1mo Embedded Support Engineer resolving complex customer issues for Self-managed and SaaS GitLab instances by troubleshooting, debugging, and contributing code fixes.
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Escalations Engineer↗ HungerRushRemote 1mo Resolve complex customer issues for the HungerRush 360 cloud POS system by performing deep technical analysis, delivering customer-safe updates, and preventing recurrence through knowledge capture and automation.
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Support Engineer (AMER) GitLabRemote 1mo Embedded support engineer resolving complex customer issues for GitLab's DevSecOps platform by troubleshooting, coding fixes, and improving support tools.
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Customer Experience Engineer MicrosoftIreland, Dublin, Dublin 1mo Conduct health checks, provide deployment guidance, handle escalations, and act as the voice of the customer to inform product improvements.
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Technical Support Engineer↗ SymboticWilmington, MA, US $71k–$71k1mo Provide 24/7 hands-on technical troubleshooting and operational support for Symbotic's AI-powered robotic warehouse automation systems at client sites.
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Technical Account Manager↗ SingleStoreLisboa, P11, PT 1mo Partner with experienced Technical Account Managers to help enterprise customers adopt SingleStore, optimize production environments, and build long-term technical relationships.
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Technical Support Engineer SalesforceIreland - Dublin 1mo Troubleshoot complex software issues, analyze customer code, and provide technical guidance for Salesforce platform users.
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Application Support Engineer II, Mexico City (MX)↗ Swiss ReCiudad de México, DIF, MX 1mo Provide second-level user support for Swiss Re's Corporate Solutions business users, focusing on North America and the global community by monitoring applications, managing incidents, and restoring service.
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Senior Technical Support Analyst (DISCO Desk) DiscoDISCO Headquarters - Austin 1mo Provides technical support and troubleshooting for the DISCO legal discovery platform, guiding end-users (law firms, legal departments) through the ediscovery process and escalating platform issues to engineering.
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Application Support Analyst ExxonMobilCuritiba, BR 1mo Deliver exceptional application support and continuous improvement for third-party and internally developed applications across Cloud and On-Premises environments.
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Senior Technical Operations Engineer (part-time) AppodealRemote 1mo Own complex technical support operations for retention partners and act as the primary escalation point for high-priority technical issues in mobile app monetization.
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IT Engineer, Google Workspace HelloFreshWarszawa, Masovian Voivodeship, Poland 1mo L2 escalation point and support specialist for Google Workspace, focusing on troubleshooting complex issues, driving AI (Gemini) adoption, and managing data lifecycle tasks.
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Technical Support Engineer - Tier 3 DeputyRemote 1mo Final escalation point for complex customer issues, providing deep technical investigation and troubleshooting for highly customized environments.
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Technical Support Engineer 2 TwilioRemote 1mo Provide technical support for Twilio's Email Infrastructure platform, acting as a subject matter expert for APIs and SDKs to resolve complex customer issues.
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Technical Account Manager - Strategic Accounts↗ DeliverectToronto, ON, CA $80k–$100k1mo Technical backbone for Deliverect's largest global brands, owning integration health and ensuring SLAs are met.
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Ingeniero Junior de Soporte Técnico / Bilingue IronmountainRemote 1mo L2 IT Application Support Engineer maintaining reliability of digital solutions and troubleshooting mission-critical software applications.
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Technical Customer Support Specialist II↗ RevinateRemote 1mo Troubleshoot in-depth technical problems for hoteliers using Revinate's Direct Booking Platform and AI-powered customer data platform, acting as a key reporter of bugs and feedback to Product and Development teams.
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Senior Technical Support Engineer↗ BritecoreRemote 1mo Senior Technical Support Engineer troubleshooting complex issues for P&C insurers using a cloud-native Policy Administration System (PAS), focusing on server upkeep, relational data analysis, and customer guidance.
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Technical User Operations Specialist – EMEA (Wed–Sun) HarveyLondon 1mo Frontline technical support specialist for enterprise customers of an AI-driven legal and professional services platform, handling issues like AI output quality, app access, APIs, and authentication.
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Customer Support Specialist - Lisbon, Portugal↗ EchoboxRemote 1mo Serve as the initial point of contact for customer technical inquiries and support requests for online publishers using Echobox's AI platform.
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Sr. Technical Support Engineer CockroachlabsRemote 1mo Provide extraordinary technical support for CockroachDB Self-Service and Enterprise customers across Self Hosted, Dedicated, and Serverless deployment models.
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Technical Support Specialist (m/f/d) UsercentricsBuenos Aires, Buenos Aires, Argentina 1mo Provide B2B technical support to customers ranging from independent site owners to large enterprises, helping them resolve technical challenges and maximize product usage.
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Support Engineer, D&S Enterprise Support
AmazonBengaluru, Karnataka, India
1mo
Support developer implementation and coding issues for Alexa skills while advocating for enterprise partners.
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AI Solution Engineer BroccoliLehi, Utah 1mo Help customers adopt and operate Broccoli's AI agents for plumbing, HVAC, and electrical contractors by troubleshooting complex issues and improving system reliability.
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Technical Support Engineer↗ SASMadrid, MD, ES 1mo Provide technical support for customers using enterprise-class SAS software applications and programming capabilities in SAS 9 and SAS Viya environments.
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