Global Technical Support
682 open positions
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Premium Support Engineer↗ Suse Software Solutions Germany GMBHTX, US $77k–$77k1mo Top-tier technical support engineer for critical SUSE and Rancher customers, acting as a trusted advisor to resolve complex issues and drive product feedback.
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Technical Support Engineer↗ SyncronKA, IN 1mo Maintain and supervise high-volume Java EE applications, providing technical and business support to resolve customer cases ranging from functionality questions to complex technical inquiries.
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Product Support Engineer | Global↗ FyndMH, IN 1mo Subject matter expert responsible for troubleshooting, diagnosing, and resolving technical issues for intelligent software systems while building AI-searchable knowledge bases and automating support workflows.
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Technical Support Engineer MerchantSpringKuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia 1mo Build and scale a frontline technical support function for a SaaS analytics platform, investigating cross-stack issues to drive root-cause fixes and product improvements.
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?Technical Support Engineer↗ SG $24k–$24k1mo Provide technical support for a logistics software platform, troubleshooting issues and translating customer problems into technical requirements for product and engineering teams.
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Customer Technical Support, SaaS (Philippines) Power-FactorsCity of Santa Rosa, Laguna, Philippines 1mo 1st line technical support specialist for a SaaS platform managing renewable energy assets, handling troubleshooting, data flow issues, and network diagnostics for solar, wind, and storage clients.
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Senior Technical Support Engineer RunwareRemote 1mo Senior Technical Support Engineer acting as a technical extension of the Engineering team to investigate complex API/infrastructure issues, improve developer experience, and build AI-native support operations.
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Sr. Technical Support Specialist↗ OpenTextRichmond Hill, ON, CA $72k–$72k1mo Provide advanced technical troubleshooting and resolution for OpenText products in on-premises and cloud environments for enterprise clients.
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Senior Technical Support Engineer↗ BatchdataRemote 1mo Primary technical contact for customers integrating with a property data platform, resolving complex API and file-based delivery issues while improving an AI support agent.
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Intermediate Support Engineer↗ GitLab IncRemote 1mo Support Engineer bridging Support and Engineering to troubleshoot complex GitLab issues in diverse environments, contributing fixes to the codebase, and improving support tools.
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Senior Technical Customer Support Engineer - India↗ ClickHouseRemote 1mo Provide first-line technical support and guidance to ClickHouse users, customers, and prospects via chat, calls, Slack, and meetings, while developing shared solutions and documentation.
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Technical Support Technician↗ Siemens EnergyMacaé, RJ, BR 1mo Provide advanced engineering support and act as an expert escalation point for complex technical issues related to gas turbines, generators, and associated systems across Latin America.
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Intermediate Support Engineer GitLabRemote 1mo Support Engineer at GitLab, bridging Support and Engineering to resolve complex customer issues in diverse environments by troubleshooting Linux systems, analyzing logs, and contributing code fixes.
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Support Analyst↗ Landis+gyrCuritiba, PR, BR 1mo Provide advanced L2/L3 technical support and troubleshooting for Landis+Gyr's Smart Grid ecosystem, including smart meters, collectors, and integration systems.
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Customer Support Specialist - Intern↗ ConveyKA, IN $360k–$360k1mo Intern role supporting the Decision Intelligence Platform (Movement) by resolving customer issues, troubleshooting, and escalating technical problems.
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Lead Engineer↗ CVS HealthNJ, US $102k–$102k1mo Lead production support for voice engineering applications and AI solutions across diverse languages and client environments.
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OpenText Streamserve -Developer↗ CognizantKA, IN 1mo Providing business hours support for OpenText Streamserve cloud-based setup, managing incidents, and supporting Accounts Payable operations for 50 users.
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Customer Solutions Specialist (Technical Support) ImpactRemote (Malaysia) 1mo Provide enterprise-level product support via chat, ticketing, and Zoom calls to help clients troubleshoot contracting logic, web tracking, user journeys, data analysis, and integrations.
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Services Engineer FormlabsBudapest, Hungary 1mo Act as the technical escalation point for customer issues arising from Formlabs' SLA/SLS 3D printing platform and develop troubleshooting steps for services agents.
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Support Engineer↗ RhinoRemote $55k–$55k1mo Own engineering support for a rental housing platform, handling intake, triage, and resolution of production issues while building breadth of knowledge for product teams.
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Product Operations Specialist↗ PigmentToronto, ON, CA $63k–$63k1mo Execute and optimize high-volume technical operations workflows for a SaaS business planning platform, serving as a key point of contact for structured support requests.
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Systems Product Engineer CadenceSHANGHAI 07 1mo Provide first-line and remote support for field service engineers, analyze system logs to troubleshoot customer issues, and bridge gaps between field problems and R&D engineering solutions.
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Manager, Customer Engineering Cortex HealthRemote $150k–$150k1mo Lead and grow the Customer Engineering (Technical Support) team while serving as the final technical escalation point for complex production issues.
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Technical Support Analyst↗ Clariti Cloud Inc.Remote $70k–$95k1mo Primary point of reception for technical issues across Clariti's customer and partner base, investigating issues, troubleshooting against runbooks, and escalating with full context.
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Senior Technical Customer Engineer↗ LeadsimpleRemote 1mo Senior individual-contributor role bridging customers, Support, Product, and Engineering to investigate escalated issues, review AI-generated fixes, and drive systemic improvements.
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Application Support Engineer↗ UnilyRemote, US 1mo Provide incident-driven support for a SaaS employee experience platform, owning issues from triage to resolution and preventing recurrence.
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Founding Technical Account Manager (French Speaking) m/f/d↗ VoizeRemote 1mo Founding Technical Account Manager leading the French market launch, acting as the single technical owner for customer implementation, support, and troubleshooting.
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Technical Support Engineer Coram-AISunnyvale 1mo Front-line technical support engineer triaging customer tickets, debugging networking and device issues, and contributing to support automation.
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Enterprise Technology Engineer↗ BpChicago, IL, US $87k–$87k1mo Provide user support and troubleshoot trader voice technologies, including unified communications, voice recording media, and dealer board systems within a fast-paced trading environment.
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Senior Technical Support Specialist
BrazeTokyo
1mo
Own, prioritize, and troubleshoot complex inbound customer support issues for a global SaaS platform, acting as an internal escalation point and Subject Matter Expert.
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Technical Consultant – Integrated Support EsriRedlands, CA $84k–$84k1mo Provide technical support, system administration, and implementation guidance for ArcGIS Enterprise systems to enterprise customers.
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Technical Operations Engineer GuidepointToronto $105k–$105k1mo Own administration and reliability of critical SaaS platforms, provide tier-2 support for client-facing systems, and build lightweight automation to reduce manual work.
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Sustaining Engineer OpswatHungary 1mo Mid-level Sustaining Engineer acting as a technical bridge between customers and developers for MetaDefender Managed File Transfer (MFT), diagnosing issues, implementing fixes, and routing enhancements.
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Manager, Technical Support SkydioUS Remote $100k–$100k1mo Lead a B2B customer support team resolving complex operational and product usage issues for autonomous drone systems.
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Technical Support Specialist XapienXapien London 1mo Troubleshoot technical issues for customers and internal engineers, document findings, and drive product/process improvements to enhance developer experience.
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Technical Support Specialist – French Market GeotabLisbon 1mo Diagnose and resolve technical hardware and software issues for IoT fleet management products (GO devices, MyGeotab platform) and partner solutions.
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Technology Support Engineer AccentureBengaluru 1mo Resolve incidents and problems across multiple business system components to ensure operational stability in cloud-based contact center environments.
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Support Engineer II – Warehouse Management System↗ Blue YonderMonterrey, NLE, MX 1mo Provide functional and technical support for Blue Yonder WMS/TMS upgrades, deployments, and incident resolution for 3PL and retail shipper customers.
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Technical Solutions Specialist↗ eSentireRemote $70k–$70k1mo Provide Tier-2 escalation support and live troubleshooting for eSentire's Managed Detection and Response (MDR) offerings, ensuring clients remain in a healthy operational state.
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Support Engineer AlliumRemote 1mo Provide technical support for institutional customers using Allium's canonical data layer for onchain finance, resolving issues related to SQL queries, data pipelines, and API integrations across 140+ blockchains.
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Support Engineer 2 JdaMonterrey 1mo Provide rapid deployment and onboarding support for WMS (3PL and Retail Shipper) customers, acting as a liaison between support services and consulting teams.
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Senior Support Engineer, India AppsFlyerBangalore 1mo Senior Support Engineer responsible for end-to-end ownership of complex customer technical issues, SDK troubleshooting, and root-cause analysis for a SaaS platform.
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Technical Support Engineer 3, Premier - Sao Paulo DatadogSao Paulo 1mo Premier Support Engineer assisting Datadog's Premier Customers with technical questions, issue reproduction, and platform education across 600+ integrations.
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Technical Support Engineer, APAC FireblocksSingapore 1mo Provide real-time technical support and troubleshooting for Fireblocks' SaaS platform serving financial institutions and Web3 companies in the APAC region.
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