Operations Management
1,091 open positions
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Operations Project Manager Qimahangzhou, Zhejiang, cn 3mo Manage a perimeter of nearly 800 people covering global Inspections Operations Process from order reception to report submission for the China region.
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Serviceleder SulzerAsker 3mo Lead a team of technicians and drive sales for maintenance services supporting water and wastewater infrastructure.
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Teamleader Claims Fire & Personal Liability NngroupRemote 3mo Leading a team of 20 claims handlers to optimize performance, manage capacity planning, and drive operational excellence in fire and personal liability claims.
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Operations Manager - Legal Rr-DonnelleyRemote $83k–$83k3mo Operations leader responsible for executing service delivery, delivering operational excellence, and managing team growth to serve clients across legal, financial, and professional services industries.
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Assistant Vice President, Windows Platform Operations CLS-GroupIselin, NJ, US $130k–$159k3mo Provide 3rd line operational support for CLS Windows Server, AWS infrastructure, and systems in 24x7 hosted and cloud environments.
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Field Supervisor - Central/North NJ ClearesultRemote - New Jersey, US $87k–$87k3mo Oversee daily operations of teams conducting residential energy audits, installing energy-efficient equipment, and performing verifications within a defined territory in Central/North New Jersey.
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Service Delivery Manager MitelRemote 3mo Senior point of contact managing end-to-end delivery of complex voice and Unified Communications managed services to enterprise customers.
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Teamlead Field & Production Coordinator Circana CareersBruchem, Zaltbommel 3mo Lead and manage field teams to ensure efficient execution of promotions and production operations while supporting the Delivery Manager.
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Technical Customer Support & RMA Manager Teguar CorporationCharlotte, United States 3mo Lead daily operations of Technical Support and RMA/Repair services departments, ensuring timely and accurate technical service while building scalable processes and team structures.
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Consumer Disputes & Litigations Team Lead – (Hybrid)↗ eDreams ODIGEOBarcelona, CT, ES 3mo Lead a team managing consumer disputes and litigations for a travel subscription platform, mitigating legal risks and optimizing customer experience.
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Customer Service Manager Tessenderlo-GroupSteenwijk, OV, nl $65k–$65k3mo Lead two Customer Service teams (Building & Installation, Civils & Infrastructure) to optimize operations, process efficiency, and customer satisfaction for a plastic piping systems manufacturer.
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Associate Manager, Installation & Go Live SpotOnChicago, IL $64k–$64k3mo Lead and coach a small team of installation specialists to ensure accurate, efficient, and high-quality POS deployments for independent restaurants.
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Pensions Technician CapitaRemote 3mo Deliver technical support and resolve complex cases for the Teachers' Pensions Scheme, serving the Department for Education, employers, members, and the Pensions Ombudsman.
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Manager, Contracts LanguagelineCosta Rica Remote 3mo Overseeing the contract lifecycle of business service contracts and supervising a team of contract subordinates.
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Manager Customer Success - C-UAS Robin-RadarThe Hague 3mo Lead a team to manage post-sales lifecycle, ensuring operational excellence and safety for complex radar system deployments.
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Service Delivery Manager Deloitte-NzWellington, Wellington Region, nz 3mo Support the delivery of managed services, ensuring performance against service levels, quality standards, and client expectations.
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AVP, Operations Starrcompanies399 Park Avenue-New York, NY, US $200k–$200k3mo Leading and optimizing operational processes for Casualty Lines underwriting profit centers to ensure process excellence, regulatory compliance, and business objectives.
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Call Center Supervisor (1st Party Collections) TeleperformanceMaumee, OH, US $0k–$0k3mo Manage and develop a team of agents to meet performance, quality, and client satisfaction metrics in a first-party collections environment.
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IP Docketing & Data Manager CooleyWashington DC, US 3mo Managing patent docketing compliance, IP data integrity, and the firm's IP Management System (IPMS) for a global law firm.
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Lead Technology Operations Analyst-Sonic InspirebrandsAtlanta Support Center 3mo Oversees cross-functional teams to understand complex solutions and integrations, drive releases, and deliver high-quality operational outcomes within the technology domain by designing, executing, and improving processes, automations, and technical workflows.
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ROADSIDE ASSISTANCE SUPERVISOR EuropcarTulsa 3mo Leading daily operations of a roadside assistance call center, ensuring timely and accurate service delivery while coaching agents and handling escalations.
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Team Lead - US Operations LendableLondon 3mo Lead, coach, and develop a team of 10 front-line agents delivering exceptional service and support to US customers for the Cards product.
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Collection Manager - TL - Lending Collections (EM Recovery) PaytmBhatinda, Punjab 3mo Lead collection targets and control collection flow for a specified area, managing a large team of collection officers and agencies.
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Supv, Capability Center Operations↗ AssurantBuenos Aires, B, AR 3mo Leading end-to-end operational performance for hazard insurance processing workstreams, ensuring quality, production, and client SLA targets.
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Teamleider mobiel surveillance SecuritasArnhem, GE, nl $0k–$0k3mo Leading a mobile surveillance team while actively participating in floor operations to ensure operational efficiency.
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Automotive Manager Level 1 Team Msx-InternationalCoventry, England, gb 3mo Managing end-to-end delivery, performance, and governance of Level 1 Agent operations for a client's national team in the automotive sector.
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Billing Support Manager CursorRemote 3mo Lead a team of billing agents on the APAC shift and own org-wide programs to scale the billing operation for a developer tools company.
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Claims Experience, Senior Manager SquareTradeBrussels, Brussels, be 3mo Lead the claims management organization to ensure effective and efficient operations, driving profitability and customer satisfaction through strategy execution and process optimization.
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Service Delivery Manager - Aéroline- Toulouse Sopra-SteriaRemote 3mo Responsible for service contracts, quality indicators, and resource/financial management to ensure contractual service levels for clients.
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Regional Manager - South Island SgsChristchurch, Canterbury Region, nz 3mo Lead and grow SGS's Regulatory business across the South Island, driving performance, operational excellence, and new business opportunities.
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Service & Hardware Support Specialist Coates GroupNavi Mumbai 3mo Lead and optimize post-sales service operations for digital hardware and signage solutions, building scalable service capability and enabling high-quality service outcomes for global brands.
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Career Opportunities GenpactMuntinlupa City JP, PH 3mo Front Line Manager leading voice-based customer care operations, managing teams, optimizing processes, and ensuring high-quality customer experiences.
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Claims Manager - Commercial & Schemes HyperiongrpBirmingham Central - 45 Church Street 3mo Lead a high-performing team of Claims Executives and Handlers within the Commercial Claims Division, driving performance, strengthening capability, and delivering high-quality client outcomes.
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Chef de Groupe - Equipements - Hauts de France 59/62 SocotecLesquin, Hauts de France, fr $40k–$44k3mo Managing a group of technical inspection teams for construction and infrastructure projects, ensuring performance, quality, and client portfolio development.
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Service Desk Manager ChenmedCorporate Office $99k–$99k3mo Technology business leadership and vision in IT Service Delivery, ensuring consistent information on IT services and verifying performance against SLAs.
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Teamleitung (m/w/d) Technischer Service Innendienst Netzsch-GroupWaldkraiburg, BY, de 3mo Leading the Technical Service In-House team, optimizing processes, and supporting customer inquiries and partner training for NETZSCH Pump & Systems.
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Associate Manager - Customer Experience SutherlandClark, PAMPANGA, ph 3mo Lead the Customer Experience (CE) program team to drive continuous improvement, analyze customer feedback, and implement quality practices to enhance client experiences.
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Teamleiter im Bereich HR IT Support (w/m/div.) Bosch-GroupMagdeburg, SA, de 4mo Leading and coaching a team in HR IT Support to ensure high performance levels and customer satisfaction.
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Service Manager Pest Control - regio Zuid Holland Rentokil-InitialRemote $58k–$65k4mo Leading a regional pest control operation in Zuid-Holland, managing supervisors and field staff to ensure service quality and customer satisfaction.
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Coordinador(a) del Servicio de Infraestructura (IT Operations) InetumBogotá, Bogota, co 4mo Leading IT infrastructure operations to ensure KPI/ANS compliance, service quality, and continuous improvement.
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Operations Manager TaskUsNavi Mumbai, India 4mo Leading customer experience operations teams to solve business problems and ensure KPIs are met while providing best-in-class customer experiences.
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CX Operations Manager - Domain CostarMelbourne (AU) 4mo Own CX strategy and processes for Real Time Agent and Engage products, leading a large international delivery team to ensure seamless customer support experiences.
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Teamleider Customer Service | Teamleider ASM EurofinsBarendrecht, ZH, nl $42k–$42k4mo Leading the customer service team to ensure customers receive the best daily service experience.
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Head of Operations (Senior Manager, Concierge Experience) RemitlyManila, Phillippines, PH 4mo Build and lead a concierge-level customer service team for high-frequency international money senders, ensuring exceptional, trust-based experiences.
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Support Lead Circadia HealthEl Segundo 4mo Oversee the day-to-day performance, quality, and operations of the customer support function for a healthcare AI company's monitoring platform.
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