Operations Management
2,823 open positions
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Field Service Supervisor (LCMS) - MD/DC ThermofisherRemote, Maryland, USA $83k–$115k20d Lead, mentor, and develop a team of field service engineers to ensure exceptional service delivery and operational excellence for customers.
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Teamleiter:in Service (m/w/d) für Aufzüge Riedl Aufzugbau GmbH & Co. KGFeldkirchen, Kreis München, BAYERN 20d Leading and coordinating a team of elevator service technicians to ensure reliable customer support and maintenance operations.
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Knowledge & PR Manager CapitaDarwen, GB £30k20d Manage social media interactions, knowledge management systems, and operational communications to protect brand reputation and ensure efficient customer service delivery.
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Teamleitung für den Bereich Privatkunden (m/w/d) BKK firmus KdöRBremen, BREMEN €63k20d Leading the private customer team for a German health insurance company, supporting employees in advising voluntary insured individuals and self-payers on social insurance questions.
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Senior Business and Investor Services Support Associate (Contact Centre) TheapexgroupSydney, AU 20d Senior operational and technical resource within the Contact Centre delivering exceptional member and employer experiences while supporting the manager in team leadership and development.
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Operations Manager - French Speaking CnxGRC Athens - Minwos 10-16, GR 20d Coaching and supervising a group of Team Leaders to ensure Client Service Level Agreement and financial expectations are achieved.
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Manager, Escalation Fulfillment, Contact Center UobgroupCentral Region (City Area), SG 20d Review and assess customer escalations from the Inbound Department to identify, liaise, and resolve issues completely and promptly.
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Senior Manager, Customer Care - nVent HOFFMAN nVentAnoka, MN, US $124k–$230k20d Lead a large, geographically dispersed Customer Care organization to drive service performance, customer experience, and operational efficiency for nVent HOFFMAN.
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Senior Operations Manager McKessonUSA, TX, Fort Worth $88k–$146k20d Lead specialized Technical Support teams handling advanced support, escalations, and electronic inventory programs to improve customer experience and operational efficiency.
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Service Center Team Manager AlfalavalVisakhapatnam, IN 20d Supervise and guide a service team to deliver exceptional service, achieve operational targets, and drive continuous improvement in service delivery.
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RPAC/Japan Staffing and Planning Manager AppleSingapore, Singapore 20d Managing staffing levels, operational issues, and business continuity for Apple's outsourced regional contact center network.
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Assistant Business Leader - North Sydney, NSW Flight CentreNew South Wales $1320k20d Manage and grow a client portfolio while leading a high-performing team in corporate travel management.
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Field Area Manager NbnHobart, Tasmania 20d Lead a team of Field Technicians and Engineers to manage day-to-day network and service operations for the nbn Co network within a defined geographical area.
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Grade 1 Group Leader - 2nd Shift Bosch-HomeComfortWichita, KS, us 20d Lead and inspire a group of customer service representatives to achieve targets and ensure exceptional service delivery.
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Assistant Manager - Debt Management Services - SME Bajaj FinanceIndia 20d Managing field debt collection operations for credit cards, overseeing collection agencies and executives, and ensuring compliance with legal guidelines.
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Manager, Saver Services VestwellAustin $80k–$90k20d Lead a hybrid team of onshore and offshore service associates providing front-line support to clients via email, chat, and phone for a fintech savings platform.
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CCO Coordinator (Contact Center Operations) CabifyLima 20d Lead real-time contact center operations to ensure maximum service quality for users and drivers in Peru.
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Work Group Manager - Water Wsp USAChristchurch, Canterbury 20d Lead the Christchurch Water team, shaping performance, capability, and future direction of senior water professionals while contributing to strategic initiatives and business growth.
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Social Media Team Lead (Overnight) LyftToronto Office CA$84k–CA$105k20d Lead and manage the overnight social media support team to drive exceptional customer outcomes and operational efficiency.
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Operational Team Leader - Southern Cross Pet Insurance Southern Cross Medical Care SocietyHamilton, Waikato 20d Lead the Operational Enablers team to drive business improvement, operational excellence, and change adoption across Southern Cross Pet Insurance.
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Assistant Manager / Manager, Client Service ManulifeSingapore 20d Lead and develop a team of customer service professionals to deliver exceptional customer experiences while achieving operational, quality and productivity targets.
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Team Lead - Contact Center Bosch-GroupFort Lauderdale, FL, us 20d Lead and manage a team of service experts providing customer assistance and emergency support via phone in the automotive sector.
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Responsable du service Réduction et Valorisation des Déchets F/H CC LEFF ARMOR COMMUNAUTELanvollon, Saint-Brieuc 20d Leading a team of 40 agents to pilot the Waste Reduction and Valorization service, driving projects to improve waste prevention, collection, and valorization for the Leff Armor Communauté territory.
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LAC Tracker After-Sales Team Leader Trina Tracker Brasil Ltda.Brazil - São Paulo / Mexico - Home Based / Argentina - Home Based / Colombia - Home Based 20d Lead and manage the after-sales lifecycle for Utility-Scale and PMGD solar tracker projects, providing technical, operational, and commercial support during the O&M phase.
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Supevisor de operaciones Bilinge Call center Konecta MéxicoNaucalpan de Juárez, Estado de México MXN 19k21d Leading bilingual teams in a high-performance customer service and cross-selling campaign for a global social media network.
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Líder de Cartera Relacional Banco AztecaGarcía, Nuevo León 21d Leading a high-performance team to ensure effective collection and quality investigation of accounts receivable, building long-term relationships with consumers.
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Manager I, Revenue Operations PinterestDublin €69k–€121k21d Lead a team overseeing the regional end-to-end order fulfillment process, ensuring accuracy, efficiency, and exceptional customer service while scaling processes to drive revenue.
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Team Manager - WC Crawford and CompanyRemote 21d Lead a high-performing team of claim examiners to oversee claims investigations, ensure accurate and compliant service, and support claims operations for Nevada Workers' Compensation clients.
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Real Time Operations Monitoring Team Leader Cermati-ComJakarta, Jakarta, id 21d Lead and supervise the real-time floor monitoring team to ensure accurate and timely oversight of daily operations in contact center or collection environments.
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Team Leader Field Service Engineers - Peelers TomraLeuven 21d Lead a team of Field Service Engineers supporting peeling equipment, ensuring safe, dependable service delivery and customer alignment.
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VERSLO KLIENTŲ KONSULTAVIMO VADYBININKĖ (-AS) KONSULTACIJŲ CENTRE Ignitis-GroupVilnius, Vilnius County, lt 21d Lead a team of business consultants to handle client inquiries via phone, email, and digital channels, creating and selling value-added energy solutions.
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Regional Manager MedHealthHobart, TAS, au 21d Full operational accountability for performance, delivery, and profitability of employment services contracts across an allocated region.
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LAC Tracker After-Sales Team Leader↗ TrinasolarSão Paulo, SP, BR 21d Lead the LAC Tracker After-Sales team to provide technical, operational, and commercial support for Utility-Scale and PMGD solar projects during the O&M phase.
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Insurance Operations Manager↗ MarshBogotá, CUN, CO 21d Lead operational leadership for Insurance Operations, ensuring accurate and timely delivery of insurance solutions and broker support services.
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Teamleitung Customer Service Center (w/m/d) PostbeamtenkrankenkasseRemote 21d Leading and steering a team responsible for 1st- and 2nd-level support, ensuring smooth daily operations, SLA compliance, and continuous process improvement including digitalization and automation.
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Regional Service Manager↗ GetingeBrisbane, QLD, AU 21d Lead service operations for a geographically dispersed team of Field Service Engineers and Team Leaders across Queensland and New South Wales, ensuring operational excellence and customer satisfaction.
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Teamleiter (m/w/d) Callcenter Preisvergleichsportal PerZukunft Arbeitsvermittlung GmbH & Co. KGBerlin, BERLIN 21d Leading a call center team for a price comparison portal, focusing on team planning, training, and quality improvement.
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Teamleiter (w/m/d) für Informations- & Telekommunikationstechnik in Nürnberg Telcat Multicom GmbHNürnberg, Mittelfranken, BAYERN €72k21d Leading a service technician team to ensure work quality, optimize workflows, and manage technical escalations for IT and telecommunications projects.
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Teammanager (m/w/d) in Vollzeit an unserem Standort in Lübeck ASF GmbHLübeck, SCHLESWIG_HOLSTEIN €3k21d Leading an inbound customer service team, managing quality, KPIs, and team development.
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Leiter:in Planung und Steuerung Deutsche Bahn AGWeiterstadt, HESSEN 21d Leading the planning and control team for DB Regio Bus operations in Southern Hesse, ensuring high service quality and stable transport performance.
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Pre Sales Engineering Supervisor SynnexLima, Peru 21d General supervision of the Systems Engineering department on technical and non-technical matters, including daily operational activities, planning, and execution of efficient group operations.
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Nachwuchsführungskraft (m/w/d) Denise Heller - FinanzmaklerinNürnberg, Mittelfranken, BAYERN 21d Leading and motivating employees in small to large teams, managing applications, conducting performance reviews, and optimizing office organization and workflows.
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Manager Contract Administration Operations - Individual & Family Markets HcscIL - Chicago, US $93k–$168k21d Manage a new Individual and Family Markets team responsible for requirement research, document language drafting, and cross-team processes for customer-specific document creation, maintenance, and filing in accordance with corporate guidelines and statutory…
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Service Manager GeneracZeeland, MI - USA 21d Manage the Energy Systems service department, overseeing personnel, revenue, KPIs, and technical excellence for industrial power solutions.
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Field Service Team Manager, Client Segments, Vice President MorganstanleyMumbai, Maharashtra, India 21d Provide onsite leadership to a Field Service team within the Morgan Stanley Field Risk and Service organization, ensuring adherence to policies and optimizing team efficiency.
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Benefitfocus Service Delivery Manager GodirectCharleston, SC, US $100k–$110k21d End-to-end delivery of technical solutions and services to clients, ensuring alignment with expectations and SLAs.
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Large Format Mid Volume Latex ATS Manager HpAlpharetta, Georgia, United States of America $83k21d Lead North America technical support teams and operating models for Large Format Mid Volume Latex products, managing escalations, partner enablement, and cross-functional feedback loops.
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