Teamleiter:in Service (m/w/d) für Aufzüge
Core
Leading and coordinating a team of elevator service technicians to ensure reliable customer support and maintenance operations.
Role type
Service team leader (elevator maintenance)
Builds
Elevator maintenance and minor modernization services
Domain
Manufacturing / Elevator industry
Deliverable
physical/clinical work
Required skills
Technical training, Master/Technician qualification, team leadership, capacity planning, material management, customer relations, quality control, KPI management
Preferred skills
ERP systems experience, MS Office (Excel)
Responsibilities
Lead and develop a team of ~10 service technicians, coordinate daily operations and repairs, handle customer inquiries and order processing, monitor service quality and safety compliance, track and optimize key performance indicators